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"Super friendly staff spacious room , excellent chef restaurant on site "

"Hotel is located on hill area, view is very good from terrace area. Room is clean. Room has no iron box. Basic amenities with simple hot pot. Dog barking outside, we could hear the noise from bathroom window. Breakfast is ok, there are not many other choices outside the hotel near by or near station area. "

"everything top notch here! "

"Wonderful hotel. The breakfast was probably the best I've had. The spa is great. It is probably overpriced, but they deliver an excellent experience. "

"Excellent stay"

"Beautiful property with amazing staff from reception to house keeping. Sofia from house keeping made us feel so at home offering us extra water when I mentioned we drank a lot of water and checking on us when she saw us in the hallway. Kindness prevailed at this hotel. "

"We had a comfortable room with a patio overlooking the Douro River. Staff very friendly. The only negative from our point of view was the window from the shower into the room. The botton 2/3 rds are translucent and upper 1/3 clear. If a light is turned on in bathroom bedroom is lit up as well . Also the obvious privacy issues. Other than the the room , hotel , staff, bar and restaurant are great."

"We are a family of 5 with 3 kids under 12. We visited in March and it was very quiet/serene. Portovella has a beautiful view of the Douro. Riverside walk is just several steps down a hill. Photos don’t do it justice because it is so breathtaking in person. The comfort suite was the perfect size with 2 bathroom ensuites and a powder room. View from the suite was incredible. Just plan ahead if you’re staying on a Sunday as many restaurants were closed but we found a gem in Cinfaes - Sabores e Memorias where husband and wife cook for you and welcome you in. The pool was not yet open unfortunately since it was March but would have been an incredible view. There’s also a kids playground set which helps for the little ones and a small little fish pond. The property has beautiful lemon and orange trees. A full and delicious warm breakfast was served directly to your door. A very peaceful stay! Highly recommend."

"Staff were very friendly and accommodating "