Bagni di Lucca Trip

The front desk speaks multiple languages, and is very informative about the area around the hotel. The hotel is bright & clean, and they are the first hotel I stayed at in my time in Europe that didn't lock me out of the air conditioning setting. The spa was nice and relaxing and they make sure not too many people are there at the same time which is super nice. It was great after walking 20,000 steps in a day to sit in the turkish bath. They packed me a box breakfast the day I had to leave early to go on an excursion, and they offered one the day I went to the airport. Overall, amazing value for the price. The only complaint which isn't on them is that there are not many restaurant options immediately next to the hotel - just one. However, I spent most of my time in the city center so that was fine.

The hotel is very beautiful, and the surrounding environment is also excellent.

one of the best hotels ever! loved every single minute of this beautiful natural hot spring hotel.

Perfect location and beautiful hotel. The staff was helpful and attentive from the moment they greeted my taxis both coming and going. The breakfast offered a good variety of food choices although eggs, pancakes and coffee were never warm enough. It is pricey but a good choice .