Bac Ha Trip

Our room was nice, spacious, clean, quiet. There are 2 things that I had issue with, the first is that the Home Screen of the room in the tv has few very options for movies, unless you want to spend money On Demand. We couldn’t stream from our phone even though the TV has instructions on its homepage to down whatever app to stream. I called for help but was told they did not have that option. My second gripe was with the pool. It’s basically impossible to get a lounge chair anywhere near the pool. The 21+ pool had 20 (give or take but it wasn’t much more) lounge chairs by the pool, they get snatched up immediately. The rest (cabanas, sun beds) you have to rent at 100s of dollars. The family pool was not much better. There’s a large space in between the 2 pools that also have lounge chairs but it’s nowhere near the pool, and you’re basically just laying on top of asphalt. So if you’re going to a clean quiet hotel, I recommend. But if you’re looking for a place where you can have an easy pool day without shelling out $$$$, I’d stay somewhere else.

Everyone was helpful clean rooms excellent service will return no doubt about it

I really enjoyed my stay. Prime location on the strip. The room was great for the price. The resort fee was a bit high especially since I didn’t use the things it paid for such as parking, internet and valet.

Stayed prestige club and that was excellent.

Shower titles not clean,