Ba Na Trip

I had a wonderful experience staying at this hotel. The customer service was excellent, and the staff were incredibly kind and attentive. During my stay, I had a minor accident that was unexpected and honestly left me feeling a little shaken. What really stood out to me was how quickly the staff noticed that I needed help and how genuinely concerned they were. They went out of their way to make sure I was okay and comfortable. Their kindness and personal attention meant a lot to me, especially when I was away from home. I truly appreciate how caring and supportive the staff were, and that experience made my stay even more memorable. I would highly recommend this hotel for your next trip. The location is fantastic—less than a 2-minute walk to the beach with vibrant nightlife nearby. It’s also only about a 5-minute ride to the Dragon Bridge and night market. Great location, wonderful staff, and truly caring service. I would definitely stay here again!

Helpful and friendly staff and clean room

The hotel rooms are absolutely beautiful and it's perfectly located to visit old town. The pool lounges look limited in the photo however I had no troubles finding somewhere to sit (I visited in September). I do not hesitate to recommend this hotel, it's even better in real life than online.

Room issue was eventually solved.