Awa Onsen Trip

Staff were wonderful and kind. The bathroom was very nice but the sink area was small but we made it work. Love the shower! Downstairs bar area and lounge seating areas were nice. Food was good but only ate breakfast each day. We had to venture out for lunch and dinner.

We had an amazing stay. The hotel was clean and luxurious. Bedrooms were cosy and beds super comfortable. However, although the room area was utilised well, once suitcases were there was not much space to move around. The two breakfast options were delicious (Japanese style and western buffet). The staff were extremely polite and helpful.

The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities

Beautiful new hotel, although space is still tight, it is well thought out and beautifully designed. There is slight road noise coming through the windows though, so sound proofing could have been better. Overall, recommended!

Great location, very important to know you need west exit of train station - navigating was difficult even with Google Maps!! No grid system and many streets are 2 levels. Loved our room and 2 unexpected surprises- a view of Mt Fuji and of the nightly projection show at the Govt building. Check out the nice fountain and outdoor seating at the Starbucks across the street- across from level 2 of the hotel!