Auerbach Hotels from ₹5,834

"Room air conditioning thermostats control was broken, so you either have to switch it off to freeze or leave to boil. Didn’t get any sleep on the first night. Water pressure was too weak to reach the shower head. The pillows were smelly and very old. There was a red spot of blood on the duvet. The hotel is not staffed until 3pm and after 10pm. Apart from Liza, other staff are miserable and make you regret asking a question. Avoid this hotel if you can."

"A few staff were rude when problems were addressed as if it were the guests fault. Coffee in 3 places not working and when I asked if I can use the one working the waiter got furious with me because he though I was coming in for breakfast after 10 am. God forbid I ask a question. Parking is terrible. Lot is always full. $22 a day to park which is absurd for guests. Other 4 and 5 star hotels comp or charge half. Current hotel in Berlin I am at is 4 to 5 star and parking is free. Breakfast is ok. Nothing speacial. Scrambled eggs, bread, beans and sausage. Some deli meats."

"Very nice, welcoming and helpful when we had to stay a night due to a delay."

"Clean rooms but staff member entered room in the middle of the night, highly unprofessional. No compensation offered other than water or juice. Disappointed at the service, but the rooms themselves are decent."

"Good staff, clean room and good location."

"Room never cleaned even though requested to be cleaned by the door hanger. Towels are stupidly small, bed umcomfortable, curtains too small for the window with holes. "

"Good"

"Very nice hotel , food was good, rooms clean. Front desk staff very friendly and helpful. One VERY disappointing aspect was the service staff, B Singh, specifically. Zero personality and very rude. Interacted twice asking for ice and treated my adult daughter with attitude and front desk staff had to intervene as well. Not a good look for hotel."

"Definitely not premium. More like cost-cutting central. In the restaurant they have ready meals they re-heat and serve to guests. For cleaning you need to request it, and also the small print is to request by 6am. And even checking in, they pass you the task of completing the registration form on a screen. If it saves some a little cost, they’ll do it here. And who cares about guests - they ask irrelevant personal details on the screen form, too like DOB, which you must complete. The staff are good, which is one saving grace. But don’t expect premium. "