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Reviews of Swiss Inn Teda Hotel & Aquapark

4 out of 5
Swiss Inn Teda Hotel & Aquapark
3rd Plot, North-West Gulf of Suez, Economic Sector, Ataqah

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 73 reviews" "
Rating 8 - Good. 23 out of 73 reviews" "
Rating 6 - Okay. 18 out of 73 reviews" "
Rating 4 - Poor. 8 out of 73 reviews" "
Rating 2 - Terrible. 6 out of 73 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Liked: Amenities
Great place for kids and family
Stayed 2 nights in Apr 2024
Response from General Manager on 8 May 2024
Dear Mr. Mohamed,Thank you so much for your positive feedback! We're thrilled to hear that you and your family enjoyed your stay with us. We strive to create a welcoming and enjoyable environment for guests of all ages, and we're glad to hear that we hit the mark for you. We hope to welcome you back again soon for another memorable experience!Alaa El NaggarGeneral Manager

4/10 Poor

Mina

Travelled with family
Disliked: Property conditions & facilities
Outdated, low quality very limited food and very far from beach, the shuttle takes 15-20 minutes to beach on a bumpy road
Stayed 1 night in Jun 2023
Response from Marketing Manager on 4 Jul 2023
Dear our valued guest,Thank you for sharing your feedback however it's negative but it's very important to us as your comments let us know our weakness points from your perspective then work on improving them .Looking forward to have you as ur guest again to make it up for you

6/10 Okay

Mary

Travelled with family and small children
Liked: Staff & service
Service is good
Stayed 4 nights in May 2023
Response from Marketing Manager on 4 Jul 2023
Thank you so much for your feedback.Looking forward to welcoming you again soon.

2/10 Terrible

Jose, San Diego

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival i told the front desk manager that i was going to need transportation to the port.he could not guarantee it.he spoke very little english.i had to arrange for transport myself. He later said that i was being picked up by somebody at a certain time when i already made arrangements with another company

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place
Stayed 2 nights in Jun 2022

8/10 Good

Maged

Stayed 1 night in May 2022

10/10 Excellent

Marina

Stayed 1 night in Apr 2022

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service I have seen in a hotel, animation team is Great, food is tasty.
Stayed 3 nights in Nov 2021
Response from General Manager on 29 Nov 2021
Dear Mr. Mohamed, Thank you so much for being our guest lately and for taking the time to share your great experience with us on the page ,i am so much pleased to learn that you enjoyed your stay at Swiss inn Teda Hotel and we are all looking forward to have you as our guest again in the near future. Alaa El Naggar General manager

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Kids facilities ok but not clean
Stayed 2 nights in Jun 2021

8/10 Good

Abdalla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for kids.
Your kids will love it
Stayed 1 night in May 2021
Response from General Manager on 9 Jun 2021
Dear Mr. Abdallah, Thank you so much for sharing your kind feedback following your last stay at Swiss Inn Teda Hotel i am pleased to learn that your kids enjoyed with us and we are all looking forward to welcoming you again soon Alaa El Naggar General Manager

8/10 Good

Mohamed

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from General Manager on 9 Jun 2021
Dear Mr. Mohamed, Thank you so much for being our guest lately . Looking forward to welcoming you again at Swiss Inn Teda Hotel Alaa El Naggar General Manager

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stuff and good service
Stayed 2 nights in Mar 2021
Response from General Manager on 28 Mar 2021
Thank you so much Mr. Mohamed, Looking forward to welcoming you again soon. Alaa El Naggar General Manager

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete relaxation
Actually qe made the booking by mistake. It is in an industrial area. The beach is 15 minutes by car. We were the only guests who don't work in the surrounding factories. The service was dedicated to us in the lobby, restaurant, theme park....etc N.B. The check in on Hotels.com is 2:00 am Midnight. We called and they said we will be charged extra-night if we did and the real check in is 3:00 pm.
Stayed 1 night in Jan 2021

8/10 Good

Yasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Abdalla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for kids
This is a v nice option for kids. The aqua park is amazing and kids really love it.
Stayed 1 night in Jul 2020
Response from General Manager on 26 Jul 2020
Dear Mr. Abdalla, Thank you so much for being our guest lately and for sharing your experience with us on the page i am so pleased to learn that your kids had a lovely time at the aqua park and i am looking forward to welcoming you again soon. General Manager Alaa El Naggar

4/10 Poor

Mai

Travelled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Jul 2020
Response from General Manager on 26 Jul 2020
Dear Guest , Thank you so much for being our guest lately and i am looking forward to have you as our guest again soon General Manager Alaa El Naggar

6/10 Okay

Abdelmoniem, Cairo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are good. Staff is very friendly. Beach is good however it's far from hotel 20 min by car. Food is terrible, very bad taste & variety. Aqua Park is good, however, it's freezing no heaters & main pool is very cold no heaters.
Stayed 1 night in Nov 2019
Response from General Manager on 25 Oct 2020
Dear Mr. Abd El Rahman, Thank you for being our guest lately and for sharing your constructive comments with us on the page we really appreciate all comments made by our guests and for sure your feedback will be taken into consideration. Looking forward to welcoming you again soon Alaa El Naggar General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
I like the professional way staff use it to deal with customer. I think the breakfast time need to be extended to 10:30 AM
Stayed 2 nights in Aug 2019
Response from General Manager on 19 Aug 2019
Dear our valued guest, Thank you so much for sharing your experience at Swiss Inn Teda on the page we really appreciate your feedback Looking forward to welcoming you again soon General Manager Alaa El Naggar

8/10 Good

Y.M, Cairo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice staff and a very nice aqua park. Linen needs to smell better
Stayed 1 night in Aug 2019
Response from General Manager on 15 Aug 2019
Dear our valued guest, I would like to thank you so much for choosing Swiss Inn Teda Hotel and for sharing your valuable comments with us we really appreciate mentioning the positive and also the negative things from your point of view and of course we will take your feedback back into consideration. Looking forward to have you as our guest again General Manager Alaa El Naggar

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and surely I will repeat this visit again soon 😊
Stayed 3 nights in Jul 2019
Response from General Manager on 28 Jul 2019
Dear Our valued guest, Thank you so much for your kind review i am so pleased to learn that you enjoyed your stay at Swiss Inn Teda . Looking forward to welcoming you again soon General Manager Alaa El Naggar

8/10 Good

BM

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
There are many activities for the kids and families to enjoy throughout the day; water park, amusement park with many rides, and an animation team. The food is very good. The staff is friendly and polite. The design of the family rooms is unique. The furniture needs upgrading though. Overall, we had so much fun.
Stayed 1 night in Jul 2019
Response from General Manager on 14 Jul 2019
Dear our valued guest, Thank you so much for choosing Teda Swiss Inn Hotel and for taking the time to share your thoughts with us i was really pleased to learn that you enjoyed your stay with us and we are looking forward to welcoming you again soon . General Manager Alaa El Naggar

10/10 Excellent

Mohamed

Liked: Staff & service, property conditions & facilities, room comfort
Great facilities for family stay like kids area, kids club, water park and theme park dinosaur world Special thanx to mr ibram who is one of the best receptionist i have ever delt with
Stayed 3 nights in May 2019
Response from General Manager on 25 Jun 2019
Dear Mr. Mohamed, Thank you so much for sharing your great experience with us i am so pleased to learn that you enjoyed your stay and i will escalate you kind words to Ibrahim which will encourage him to excel more efforts to make our guests satisfied. Looking forward to welcoming you again soon General Manager Alaa El Naggar

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It wa amazing we had enjoyed our time
Stayed 2 nights in May 2019
Response from General Manager on 25 Jun 2019
Dear Mrs. Yasmin, Thank you so much for choosing Teda Swiss Inn Hotel and for sharing you amazing experience with us ,i am so happy to learn that you enjoyed your stay and i am looking forward to have you as our guest again General Manager Alaa El Naggar

2/10 Terrible

Verified traveller

Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Mohamed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A Disappointing Stay
Being located in the industrial (probably the most polluted) area of Sokhna made us quite disappointed once we arrived specially when we found that the beach is 12 kilometers away. The beach was the most trashed beach I saw in the five continents I’ve been to that it took us a whole hour cleaning it and lifting -I would say- 30 kg of trash. The real challenge was to keep my toddler safe from what would have remained of the broken glass, the rusty metal pieces and the sardine cans. The food was acceptable, the aqua park was fun for everyone and the hotel and the staff were nice generally but the room level of cleanness was fair probably because the hotel was fully booked so they gave us a room that I suspected to belong to the staff since it had a metal key which made it inconvenient carrying it around instead of a plastic card and made me worried about my security when I lost it for half a day by the pool since it had the room number written on it (with a marker on the dirty scotch tape attached to the key). They promised to contact me regarding the beach problem on the same day which did not happen.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

4/10 Poor

Khalil, USA

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
The hotel not clean or service not as positive as need to be Area is not close to sea all workers and distributor area

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aqua is cool .. garden view is a big lie it's a car park view
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Good place for kids
The kids (12,10) loved the room, Aqua park and one of the evening shows but the other ents were more for younger kids. Noisy till quite late because of blasting music. Drinks Service by the pool was unsatisfactory but inside hotel the service was great. Evening buffet was of high standard -fresh and tasty- but rather cold. Cooked Breakfast was not all tasty but there was enough variety to satisfy. Duplex Room opens to courtyard and wished we had brought plug-in mosquito repellent. Room not very clean and had operational issues like security box not opening and fridge over-cooling so it was a fun set-up but one felt it had seen slightly better days. 2 nights was enough.

8/10 Good

Mahmoud

Liked: Cleanliness, room comfort

4/10 Poor

kawas, cairo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not bad
Not happy about my stay as the food was terrible, the food was not good at all I wouldn't go again I payed a lot of money and didn't get what I paid for.

4/10 Poor

I wish it was b, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities
Moderate quality, do not recommend
Not the greatest experience, unfortunately. We went for the kids to have fun in their aqua park and actually paid more for that reason despite good other options for nearby hotels, then we found the aqua is not heated neither any of the pools except small 1 foot depth pool for small toddlers. That was very disappointing. As a winter resort this should be their source of attraction but they lost it. The restaurant is small. The food is ok but could be better. The internet was not working properly. The dust is a problem in the whole area but the staff doing their best in the cleaning. That reflects to the room cleaning as well. The hotel occupancy was limited and yet they make me pay 200 pounds extra to change the room. Overall, we were not very happy with the experience.

4/10 Poor

family , Egypt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey for nothing
Dirty dusty room . I picked this hotel and paid more than other hotels per night for its aqua park but the water was so cold that my kids couldn't use it . There is only a small heated pool (30 cm depth ) . Food was good but few selections . The only good point was the Fun Vally which was a walkable distance from the hotel where my kids had the only fun during our trip. Overall we didn't enjoy our vacation there ( it's not a good place for the kids in the winter ).

6/10 Okay

Verified traveller

8/10 Good

Ahmed, Cairo ,Egypt

Liked: Cleanliness, property conditions & facilities
Friendly staff , tasty food with nice aqua park
Very nice hotel , we really enjoyed aqua park , very tasty food (breakfast and dinner), fun planet is really amazing and very friendly staff especially the two Ukranian girls Sonia and Erica ... Thank you for all

10/10 Excellent

ahmed nashaat, near a lot of fun activities for kids

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect place for family with kids
great, cosy and comfortable

10/10 Excellent

ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Abdelhamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Marianne, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for children
Overall the hotel was good, but it was very small, hotel staff was friendly, the dining room was very small and there is no varieties in food,the pool was clean but too small, and aqua Park was good, the hotel is good for children

6/10 Okay

Ali, Cairo

Liked: Staff & service, room comfort
Terrible for adults , perfect for kids
Staff are fabulous , hotel is so boring for adults , perfect for kids

6/10 Okay

Verified traveller

Liked: Staff & service
- Hotel location is so closed to El katamiaa - El sokhna road which is very good. - Hotel facilities are very good. - the weak points were in food and no sea access.

6/10 Okay

Verified traveller

Liked: Staff & service
- Hotel location is so closed to El katamiaa - El sokhna road which is very good. - Hotel facilities are very good. - the weak points were in food and no sea access.

10/10 Excellent

Mohamed, cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice trip
Excellent trip

6/10 Okay

khaled, cairo

good for family
good at all but the problem in how the the hotel define the family or double room . reception ask for more money for children's but this not clear on website so i pay more money in hotel for my childrens and dinner not good and i ask for extra bed but no one answer me

6/10 Okay

Ehab

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Tamer, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
I went to stay one night and even I didn't take the breakfast

6/10 Okay

Islam, Egypt

Liked: Cleanliness, staff & service, room comfort
Short vacation
Good hotel for only 2 days and with family Low service on swimming pool Food is very low quality and no varity

2/10 Terrible

so dirty , shurab

Disliked: Cleanliness, staff & service
Rooms are exteremly dirty
Very dirty hotel. Hiusekeeping dont know hot to clean the rooms it is full of dust hair. Food from previos guests.we found dirty tissues in the closets at the time of check in . They changed the room for us but it was dirty too

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice hotel The staff are great the aqua is nice Breakfast needs some improvements Animation girls are nice