Search Family-Friendly Hotels in Ashford

"Fabulous hotel. Friendly helpful staff. Great spa and treatment options. Thoroughly recommend and will shortly be returning."

"Got given a sea view room as it was a special occasion, I wish I got the name of the front desk gentleman, he was working day shift on the 12/13th. He was so lovely and so kind. Didn’t try the spa facilities but wish I did. Hotel was really lovely, clean rooms and comfortable spaces. Breakfast was really good, lots of options. Would 100% return to stay here. "

"Always helpful staff, but watch out for the parking company who take forever to cancel their over active parking fines! Especially when booked into the hotel and provided evidence. It took them nearly a month to cancel their fine and because of this my car hire company charged me £50 admin fee for the parking fine!"

"Nobreakfast as left early.Parkong fine. Main probelm was noise in room from ac or external pump or winch "

"Good location, cheap and cheerful, very dated decor "

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "

"Tired looking hotel, could do with an update. Breakfast was a disappointment, no bacon or eggs and seemed to be no hurry to replenish items. Didn’t use pool or spa but looked nice enough. Extremely helpful member of staff helped us pull some tables together for a meal in the bar one night as we couldn’t get into the restaurant and needed to be sat at a regular table. Bar prices were very expensive- £32 for 2 glasses of wine! Also tried to charge us £10 for car parking even though we had travelled by train. This was quickly rectified. Rooms were dated but had toiletries in the bathroom - only 1 hand towel - and there was plenty of teabags, milk, coffee etc "

"Everything was dirty , the room had an awful smell and we couldn’t wait to leave "

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