Lake view
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Reviews of Hotel New Elvezia

3 out of 5
Hotel New Elvezia
Piazza Giuseppe Motta 15, Ascona

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 147 reviews" "
Rating 8 - Good. 60 out of 147 reviews" "
Rating 6 - Okay. 11 out of 147 reviews" "
Rating 4 - Poor. 5 out of 147 reviews" "
Rating 2 - Terrible. 1 out of 147 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kuljit

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff was friendly. We only stayed one night and had no complaints except that the bell tower was ringing once every hour through the night. Seems like this is not normal and due to some renovations happening. Overall, the hotel is very close to the waterfront, many restaurants and the views are beautiful.
Stayed 1 night in Feb 2024
Response from Viola on 13 Mar 2024
Thank you very much for your review

10/10 Excellent

Art

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good lovely
Stayed 8 nights in Nov 2023
Response from Hotel new Elvezia on 22 Nov 2023
Thank you so much

6/10 Okay

Evan

Travelled with partner
Very scenic location and view from room but late night bar noise and early morning cleaning crew activity made for a less than ideal stay.
Stayed 2 nights in Sep 2023
Response from Viola on 10 Sept 2023
We thank you for your review and we apologize for the noise. Best regards,Hotel New Elvezia

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Had a good experience at the hotel. Very good location renting to the pedestrian street in front of the lake. Lobby is small and uninviting but the room was spacious and clean. Great view of the lake.
Stayed 2 nights in Jul 2023
Response from Viola on 5 Aug 2023
Thank you very much

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveller
The room was large with a beautiful biew over Lake Maggiore. Plenty of eateries around (expensive) COOP 8 min walk away near the bus stop. Ferry stop nearby. The room was hot even with the window open and fan on at night but with temp at 30C+ not unbearable.
Stayed 2 nights in Jul 2023
Response from Viola on 15 Jul 2023
I apologize for the room too hot. Best regards

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A weekend in the middle of lively Ascona
Amazing location directly on the Lake Promenade of Ascona with a lot of live music, restaurants, shops, always worth a visit Ascona. The hotel room was exceptionally clean and spacious, great terrace with an eating corner and sun beds, full of plants. The hotel service is extremely friendly and efficient, great breakfast. The only reason why we have not give an excellent ratings was over bed, very old and uncomfortable
Stayed 2 nights in May 2023
Response from Viola on 17 Jun 2023
Thank you very much for your feedback. I apologize for the bed. Best regards,Hotel New Elvezia

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

8/10 Good

Kurt

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Restaurant was closed, we were not warned
Very nice hotel with central location right at the lido; you should definitely take a room with balcony/terrace and seaview - fantastic. We were looking for a nice evening in the hotel restaurant, but unfortunately the restaurant was closed (Mon-Thurs) and the hotel nor hotels.com mentioned this; no remark on the website either....
Stayed 4 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Very pleasant staff. Good clean practical and quite modern rooms. Great for short stay!
Stayed 1 night in May 2020
Response from Hotel new Elvezia on 22 Nov 2023
Thank you so much

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Maria Broggi, Rezeption on 12 Oct 2019
Lieber Gast, Es hat uns gefreut Sie bei uns begrüsst und kennen gelernt. Wir freuen uns das Ihnen bei uns gefallen hat. Wir hoffen Sie bei uns ein anderes Mal wieder begrüssen zu dürfen und senden Ihnen beste sonnige Grüsse aus Tessin! :)

6/10 Okay

Camille

Liked: Property conditions & facilities
Disliked: Cleanliness
Better on the pictures
The area is great but we were disappointed by the room. Make sure you don’t take the basic room of you want a romantic room: we had a window with no view, one single bed and the other was one you can transform into a closet. The room and the bathroom (that was new) were clean. When we arrived, there was a dead cockroach on the corridor (that stayed there for 2 days). Breakfast by the lake was really good and the sunny terrasse is great in the morning !
Stayed 1 night in Aug 2019
Response from Maria Broggi, Reception on 10 Oct 2019
Dear Ms. Camille, Thank you very much for your Rating. It is everytime a good Thing for us, even if goon even if bad. Because thanks to the ``bad`` Thing, we can improve ourselves. We are glad that you enjoyed the breakfast by the lake. And we are sorry for the ``cockroach`` that stayed on the floor for so long, surely it was an unpleasant oversight. We are sorry that you dont liket the Room, but we understand you, you booked the Single Room with Extra Bed withous Lake view instead of a Double room with lake view. We hope to being able to welcome you another time maybe with a better room for you. Best Kind and sunny regards from Ascona! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Maria Broggi, Rezeption on 12 Oct 2019
Lieber Gast Vielen Dank für Ihre Bewertung. Wir freuen uns dass Ihnen bei uns gefallen hat und uns hat gefreut Sie begrüssen zu dürfen. Wir hoffen Sie bei uns wieder Bald begrüssen zu dürfen und senden Ihnen beste sonnige Grüsse aus Ascona! :)

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Great location, beautiful terrace. Room was okay with a nice shower. However, when we first got to our room it smelled of dirty diapers from a garbage can that wasn't emptied... Not a good welcome, but the rest of the stay was nice.
Stayed 1 night in Apr 2019
Response from Maria Broggi, Reception on 10 Oct 2019
Dear Guest, Thank you very much for your Rating. It is important for us to know, even if it is bad even if it is good things. We are happy that you liked the Location, the room and the shower. We re sorry for the unpleasant oversight of the Baby diapers in the garbage. We will look to not do the same mistake again. We hope to being able to welcome you in our Hotel a next time! :) Best sunny regards from Ascona!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location, nice rooms, kind staff. Rooms as pictured; the 100s rooms have large balconies.
Stayed 4 nights in Dec 2018
Response from Edda on 7 Jan 2019
Vielen Dank für Ihr Feedback! Freundliche Grüsse

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Great location
Great location on the lake side. But this hotel is really difficult to reach by car even using the google-map link on the hotel website. Staff were very pleasant and helpful. There is no air conditioning so the rooms are extremely warm in summer.
Stayed 1 night in Aug 2018

10/10 Excellent

Marco, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, quite rooms and great for families. Will try to come back next time!
Stayed 1 night in Aug 2018
Response from Maria Broggi, Reception on 12 Oct 2019
Dear Marco, Thank you very much for your Rating. We are very happy that you liked your stay in our Hotel! We hope to see you soon again and send you and your Family best regard! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel will be hard to beat for its location right at the promenade in Ascona. We booked a room with Lake view and deck. It’s not very private on the deck but it’s still worth the extra money. The room was very clean and functional. They only provide shower gel in a dispenser. No body lotion or other toiletries. Breakfast was fine, with a nice selection the buffet. No scrambled eggs or bacon. You can however boil your own egg to your liking. The hotel has an American style restaurant which looks somewhat misplaced but you may be tired of Italian food at some stage... who knows...
Stayed 3 nights in Jun 2018

6/10 Okay

Heinz

Disliked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

LEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족여행 아스코나
숙소가 따뜻했고 주인도 친절했음
Stayed 3 nights in Jan 2024
Response from Viola on 13 Mar 2024
Thank you

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Lage ganz vorne am See ist fantastisch 😊
Stayed 2 nights in Jan 2024

8/10 Good

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guter und rascher Empfang, man spricht auch Deutsch. Zimmer sauber, nicht sehr modern. Leider nur eine dünne Bettdecke und tief eingestellte Heizung, daher kühl in der Nacht. Frühstücksbuffet gut. Abendessen im PapaJoes mit Rabatt. Alles in allem zu empfehlen.
Stayed 1 night in Dec 2023

10/10 Excellent

Koch

Liked: Cleanliness, staff & service
Freundlich und gepflegt!
Stayed 2 nights in Dec 2023

10/10 Excellent

Cornelis

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Oct 2023
Response from Hotel new Elvezia on 22 Nov 2023
Grazie Mille

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Alles amgenehm aussert der Lärm morgens um drei direkt vor dem Hotel von einer Gesellschaft sicher eine stunde lang and anschl noch Andere und Niemand unternahm etwas wir haben sozusagen nichts geschlaafen und 200 fr dafür bezahlt
Stayed 1 night in Sep 2023
Response from Viola on 2 Oct 2023
Vielen Dank für ihre Bewertung, liebe Grüsse

8/10 Good

Kerstin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel liegt direkt an der Seepromenade und ist auch von der Bushaltestelle nur wenige Gehminuten entfernt. Zummer waren sauber und hatten alles, was man für ein paar Tage braucht. Einziger Nachteil: es fehlt eine Klimaanlage (was einem vorher aber mitgeteilt wird). Bei über 30 Grad half der Ventilator kaum, aber dafür ließ sich dank nächtlicher Ruhe und einem Lüftchen auch bei offenen Fenstern schlafen. Frühstück war gut mit Brot, Käse, Wurst, Croissants, Saft etc.
Stayed 2 nights in Jul 2023
Response from Viola on 19 Jul 2023
Vielen Dank

8/10 Good

Pascal

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023
Response from Viola on 17 Jun 2023
Vielen Dank. Freundliche Grüsse,Hotel New Elvezia

10/10 Excellent

Rahel

Liked: Cleanliness, staff & service
sehr empfehlenswert 😎😎😎
Stayed 3 nights in May 2023
Response from Viola on 17 Jun 2023
Vielen Dank für ihre Bewertung. Freundliche Grüsse,Hotel New Elvezia

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschöner Ort mit toller Aussicht auf den See. In kurzer Rechweite von Restaurants und Geschäften aller Art.
Stayed 2 nights in Apr 2023

6/10 Okay

Prisca

Liked: Cleanliness
Disliked: Room comfort
Negativ: Unbequemes Bett für mich, schlechtes Kissen, Fenster in einen Schacht. Positiv: zentral gelegen, gutes Frühstück
Stayed 1 night in Mar 2023

10/10 Excellent

Camilla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Laute Kirchenglocken
Stayed 2 nights in Mar 2023

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matthieu, Zurich
Very nice location and very friendly staff.
Stayed 2 nights in Dec 2022

8/10 Good

Ursula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Markus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Claudio

Stayed 1 night in Sep 2022

10/10 Excellent

Marlies

Stayed 3 nights in Sep 2022
Response from Shkurta Toska on 5 Oct 2022
Vielen Dank für Ihre Bewertung!

8/10 Good

Urs

Stayed 1 night in Sep 2022
Response from Shkurta Toska on 5 Oct 2022
Vielen Dank für Ihre Bewertung!

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Passeri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022
Response from Shkurta Toska on 5 Oct 2022
Vielen Dank für Ihre Bewertung!

10/10 Excellent

Michael

Stayed 1 night in Aug 2022
Response from Shkurta Toska on 5 Oct 2022
Vielen Dank für Ihre Bewertung!

8/10 Good

Angelita

Stayed 5 nights in Aug 2022

10/10 Excellent

Luana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Giulia

Stayed 1 night in Jul 2022

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Dominik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Lage am See. Sehr freundliches Personal.
Stayed 2 nights in Jul 2022

10/10 Excellent

Irene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das New Elvezia wurde neu renoviert und bietet für einen Kurzaufenthalt oder auch länger alles was man benötigt! Perfekte Lage am See an der Promenade! Super Ess-Lokal (Papa Joe‘s)! Einzig was noch besser gemacht werden könnte ist die Installation einer Klimaanlage! Sehr gerne wieder!
Stayed 3 nights in May 2022
Response from Team New Elvezia on 20 Jun 2022
Vielen Dank für Ihre Bewertung!

10/10 Excellent

Erich

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral gelegen.
Stayed 2 nights in Apr 2022
Response from Team New Elvezia on 20 Jun 2022
Vielen Dank für Ihre Bewertung!

10/10 Excellent

Beat

Travelled with partner
Schöne, sonnige und zentrale Lage am See mit schöner Aussicht vom Balkon. Nespressomaschine und Teekocher im Zimmer.
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Würde ich wieder buchen
Tolle Lage, sehr guter und freundlicher Service, schöne Zimmer.
Stayed 2 nights in Jan 2022

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage top! Zimmergrösse gut. Frühstücksbuffet war klein, wenig Auswahl, dafür gute Produkte.
Stayed 2 nights in Dec 2021