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Reviews of Residence du Parc by Staysouth

4 out of 5
Residence du Parc by Staysouth
154 Arthurs Point Road, Arthur's Point, Otago

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.4/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Hongying

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sound insulation is poor. I can hear next room person snoring during the night. First night was from the adjoint room of the neighbor's. Second night was from the another room in the same apartment.
Stayed 3 nights in Mar 2024
Response from The Team at Staysouth on 18 Mar 2024
Kia Ora Hongying, Thank you for taking the time to review your stay with us at Residence du Parc. We're sorry to hear you had issues in the evening from noise from other apartments. This is the first complaint of this kind, and we shall investigate further to determine if there are any potential solutions for future guests. Thanks again, and we hope to welcome you back soon. Kind regards,

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay, the apartment was beautiful, clean, fully equipped and all round pleasant and enjoyable for our family of 4. Thanks guys, we will definitely be back!!
Stayed 7 nights in Aug 2023

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, room comfort
Wonderful
Amazing unit so comfy and warm, clean and tidy. Alittle home away from home all the amenities we needed and fantastic location! Loved it!
Stayed 10 nights in Jul 2023
Response from The Team at Staysouth on 16 Aug 2023
Hi Melanie, Thank you for taking the time to review your stay with us at Residence du Parc. We're thrilled to hear you found the apartment comfy, warm, clean and tidy :)"Home away from home" is exactly what we're aiming for with our Staysouth accommodation options. Safe travels and we hope to welcome you back in the not-so-distant future. Kind regards, The Team at Staysouth

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable, everything was clean, they had well thought out touches everywhere, it was cosy and warm with heat pumps and a gas fire, etc. An allocated car park was right outside.
Stayed 4 nights in Apr 2023
Response from The Team at Staysouth on 5 Jun 2023
Kia Ora Paul, Thank you for taking the time to review your stay with us at Residence du Parc. We're humbled by your kind words, and look forward to welcoming you back in the not-so-distant future!Kind regards, The Team at Staysouth

10/10 Excellent

Anna

Stayed 5 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great property and location, had trouble with amenities are machines for convenience were available without supplies to get started esp. coffee pods. Also the length of stay one service was a stretch. Suggest booking the same place multiple times instead.
Stayed 9 nights in May 2021
Response from Sonya, General Manager on 15 May 2021
Many thanks for taking the time to post your review and provide us with valuable feedback on ways to improve the amenities and services provided at Staysouth Suites Coronet Peak. The property is a self catering apartment, so provisions are limited and are just to get you started. Beds are fully made up and towels, 2 per guest, are also provided and for guest stays of more than 7 nights, we refresh these generally mid stay. If required we can of course provide more regular apartment services or linen changes, for an additional cost. We do hope you had a wonderful stay in Queenstown and the apartment and plan to come again in the near future. Take care and kind regards, From The Team at Staysouth.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2021
Response from The Team at Staysouth on 9 Apr 2021
Thank you for taking the time to review your stay with us at Staysouth Suites Coronet Peak. We value all feedback and very much hope to welcome you back in the near future. Kind regards, The Team at Staysouth

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The accommodation was good and located in a good area. With some building works nearby completed, the property will be luxurious even more.
Stayed 3 nights in Jan 2021
Response from Staysouth on 11 Jan 2021
Kia Ora, Thank you for your kind words. We do indeed hope the construction continues to go up quickly and make Arthur's Point even more beautiful than it already is :) Thanks and again and safe travels. Kind regards, The Team at Staysouth

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Sonya, General Manager on 23 Jan 2020
Thank you Teri for taking the time to give the apartment a rating, much appreciated We hope you enjoyed your stay in Queenstown and come back soon for another visit Kind Regards THE STAYSOUTH TEAM

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
施設は新しく清潔で使い勝手も良かったです。備品も豊富だったので長期滞在でも大丈夫だと思います。
Stayed 3 nights in Jul 2020
Response from Staysouth on 18 Jul 2020
Kia Ora, Brilliant to hear you had a great time and loved everything about Staysouth Suites Coronet Peak. The facilities are indeed very modern and practical given the inclusion of kitchen facilities. We very much look forward to welcoming you back to Queenstown and our Staysouth Suites sometime in the near future. Safe travels and kind regards, The Team at Staysouth