Arsie Plateau Trip

We have stayed here before and the location is great and the place is fine but it really needs some updates. It felt dirty this time and the blue velvet headboard and chairs in the room need to be refreshed.

It was a good choice, good neighborhood. Staff was nice and helpful, rooms are big for Manhattan. Water were not hot and we switched rooms. Some flies from the pipes.

Clean room, easy check in process

We are a family of 4, and just loved staying here. The location was perfect... you could walk to Times Square, Broadway, Rockefeller, and lots of great restaurants one block away. No coffee in the room but the cafe downstairs was convenient and very reasonably priced. Their breakfast sandwiches were delicious. We have teen boys so we also stocked up the mini fridge with yogurts, fruit, and cheese from the Whole Foods down the street. Again - very convenient. The room and lobby had a real retro vibe that we all just loved - I mean, even the toilet! We really enjoyed our stay here - I highly recommend it.

Check in was quick and easy. Our room was ready by noon. Rooms were beautiful, lots of space.