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Arosa Kulm Hotel & Alpin Spa

5.0 star property
Mountain adventures await right outside this family-friendly alpine retreat, where five restaurants serve international cuisine and bowling adds indoor fun

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The Arosa Kulm Hotel & Alpin Spa welcomes families with ski-in/ski-out access for outdoor enthusiasts. Start your day with breakfast at one of five international cuisine restaurants, then enjoy family activities like bowling and mini golf.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
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Breakfast and dinner served
Sunstar Hotel Arosa
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  • Pool
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  • Breakfast included
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8.6 out of 10, Excellent, 121 reviews
The price is ₹22,678
₹23,784 total
includes taxes & fees
19 Jun - 20 Jun
Sunstar Hotel Arosa
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 8 April 2025 to 7 April 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 35 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: CHF 35 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 6 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does Arosa Kulm Hotel & Alpin Spa have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6 AM to 8 PM.

Is Arosa Kulm Hotel & Alpin Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 35 per pet, per day.

How much is parking at Arosa Kulm Hotel & Alpin Spa?

Self-parking is free at this property.

What time is check-in at Arosa Kulm Hotel & Alpin Spa?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Arosa Kulm Hotel & Alpin Spa?

Checkout is at noon.

Where is Arosa Kulm Hotel & Alpin Spa located?

Located in the mountains, this ski-in/ski-out hotel in Arosa is within a 10-minute walk of Ski-Club Arosa and Hornli Gondola, and is convenient for winter sports, such as cross-country skiing and snowshoeing. Arosa Lenzerheide Ski Resort and Arosa Ski Resort are just steps away. Arosa Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 34 out of 54 reviews
Rating 8 - Good. 12 out of 54 reviews
Rating 6 - Okay. 8 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

Reviews

Verified

8/10 Good

lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional high standard Only thing that needs to be upgraded is their old internet system
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das war ein richtig guter Aufenthalt. Alle Wünsche wurden einem erfüllt. Top Personal. Super Lage. Hervorragendes Essen. Super Swimming Pool für die Kinder.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arosa Kulm

Sehr freundliches Personal. Immer zuvorkommend. Sehr sauber. Das Frühstücksbuffet ist klasse. Wenn ich in Arosa bin werde ich nur noch dort nächtigen
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at Arosa Kulm and enjoyed the great friendly service.
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Das Kulm ist ein super Berghotel, hervorzuheben sind insbesondere die tollen Behandlungen im Spa.
Stayed 3 nights in Dec 2021
Verified

8/10 Good

ELGIN HERO

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and helpful, the hotel has a nice, cozy lobby. The hotel is near the ski rental and lift.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely winter wonderland

Fantastic place and we had a wonderful stay!
Stayed 7 nights in Dec 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Das Frühstück war sehr gut! Die Zimmer sollten renoviert werden. Die Matratze war u.a. total durchgelegen. Der „runde“ Geburtstag, den ich hatte, wurde vom Hotel/Personal komplett ignoriert.....
Stayed 2 nights in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Sehr freundliche Leute. Dank der Freundlichkeit, werden viele Mängel im Service kompensiert. Doch diese sind für das Preisniveau nicht akzeptabel und sollte schnellstmöglichst behoben werden. Zu viele falsche Gerichte und Getränke , falscher Zeitpunkt des Weins, vergessene Bestellungen und somit enorme Wartezeiten, falsche Rechnungen. Die Häufigkeit ist viel zu hoch und hinterlässt trotz aller Freundlichkeit einen mittelmäßigen Eindruck, auch wenn sich das Personal immer wieder sehr nett entschuldigt hat.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Arosa

Second time we visited the hotel and at least as good as last year. Tip top family vacation. Everything superb from arrival to departure. I was there with three kids and we loved every second of it. Highly recommended for a family ski trip!
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Gareth

Disliked: Staff & service

Cancelled my reservation and refused to refund

We booked a double room with balcony at the Arosa Kulm at a cost of over $800 per night - we pre-paid for the room in full. We chose the hotel because a group of friends had agreed to stay at the hotel and ski in Arosa for the weekend. We also chose the hotel because we have a 3 month old daughter and the facilities for children looked great - including a child's spa. Thus we were exceptionally disappointed to receive an email from the Arosa Kulm while driving to the resort to inform us that they had cancelled our reservation and moved us to another hotel. The second hotel was not a 5 star hotel and more importantly it meant we would not be staying in the same location as the friends we were travelling with. Considering that they had cancelled our booking without prior approval from me I asked for a refund instead. I was informed that my room reservation was non-refundable and that there was nothing I could do. I found this a completely unacceptable response. Whilst I did not end up staying at the hotel my impression of the staff was that they were very arrogant and service quality was not at the level I would expect from a hotel in the price category. We did join our friends to eat there on the Saturday night (in their family Italian restaurant) and whilst the food was good the decor of the restaurant felt very dated. I would not book with this hotel again as I would have no confidence that my reservation would be honored.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Schade waren die Betten mit nur 90cm für ein 5-Sterne Hotel sehr schmal
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Das Personal war zwar sehr freundlich, allerdings im Dauerstress. Dies liegt vermutlich am System: z.B. Im hauseigenen Restaurant Stüva hatten wir um 18:30 Uhr einen Tisch zum Nachtessen, um 21:30 Uhr schliesst das Restaurant wieder. Das Essen (Vorspeise, Hauptgang, Dessert) wurde und innert 1 Stunde serviert. Kaum hatten wir einen Gang beendet, kam der nächste. Auch hier, sehr freundliches Personal, jedoch immer im Vollgastempo. Auch dass das Hotel kein eigenes „inhaus parking“ hat, war uns nicht bewusst. Man hat uns mitgeteilt, dass das Parking chf 25.-/ pro Nacht kostet, was wir dann auch buchten. Danach stellten wir fest, das unser Auto im öffentlichen Parkhaus (ca. 100 m weiter) abgestellt wurde, welches „öffentlich“ chf 17.- kostet.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Ein super Hotel und wunderschön gelegen...!
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr am Wohl des Gastes interessiert. Unkompliziert, flexibel. Schweizer Luxus
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Das Hotel ist ok jedoch denke ich es ist ein 4 Sterne Standard. Das Preis-Leistungsverhältnis entspricht nicht dem Zimmerpreis.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhotel in den Bergen

Traumhotel! Wir haben uns rund um wohl gefühlt und werden immer wieder kommen. Kein einziger Minuspunkt - es war alles perfekt. Vor allem die Aussicht vom Wellnessbereich ist einzigartig.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr sauber, sehr nettes & hilfsbereites Personal, sehr gute Lage, gutes Frühstück, perfektes Hotel für Skiferien.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location, very good service. Close to ski lifts, ski school, bus stop. Nice SPA and pool.
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but overpriced hotel

The Kulm is a nice hotel with lots of facilities like the spa and various restaurants. The spa area has nice views of the mountains and excellent facilities. The decor is not to my taste with a lot of stainless steel and straight lines, but it is very functional. The standard rooms are well equipped but need an upgrade on the decor and furniture. There are many more options in Arosa that offer better quality stay for the price. I don’t think this hotel is value for money. In my view it is far too expensive for what they offer
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski weekend

We arrived Friday afternoon and had called the hotel before with short notice about a pickup at the trainstation. This was no problem. The greeting & check in process was smooth and very welcoming. We had a nice room with balcony facing the sloopes. We started off with the pool & spa which is a very nice part of the hotel and very modern. This was followed by a dinner in the Taverne where I had one of the best filet of beef in a long time. Next day was set for skiing and the hotels ski room is spacious and easy to access. The ski bus stops right outside the hotel (they have a stop named after the hotel). Skiing is good and we had a lot of fresh snow. We ended up having lunch in a Italian restaurant at the end of the slope which turned out to be owned by the hotel. Very good food and service as well. The afternoon was spent in the spa again and dinner in the buffe restaurant which was excellent. We cant complain on the breakfast either... Highly recommended!
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing venue at the end of Summer season.

I have stayed at this superb hotel previously in September and it is consistently excellent as the Summer season draws to a close. The staff maintain high standards of efficiency and competence combined with genuine warmth and friendliness. The facilities are very good and pending refurbishment could well enhance them.
Stayed 4 nights in Sep 2017
Verified

10/10 Excellent

sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hier fühlt man sich als Gast jederzeit willkommen

Ehrwürdiges Hotel in Arosa. Ausgezeichneter Service vom durchwegs aufmerksamen Personal. Hier fühlt man sich als Gast jederzeit willkommen und wird wie ein König behandelt. Das Frühstück sucht seinesgleichen.
Verified

8/10 Good

YIU WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適的滑雪酒店

酒店房是不錯，但餐廳都很爆滿要預約，由於周圍都是用德語，服務員亦不會主動解釋，不論滑雪或其他活動都要花很多時間才可以
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高にリラックス出来ました。

部屋はきれいに掃除され夕方はターンダウンサービスもあってとても快適でした。 ロビーは広々としていて、ソファーが沢山あり、チェスが置いてあったりとゆっくり寛ぐ事が出来ました。 最高だったのはプールが全面ガラスばりで景色が良く、山々を眺めながら、プールベッドで無料の紅茶を飲んだりととてもリラックス出来た事です。 夕食は2日ともホテルで食べ、美味しかったですが値段はやっぱり高いですね。 バス停が目の前で便利だった事、アローザカード、また駅の送迎サービスも助かりました。 朝食はテラスで、山々を前に、ウェイターの方たちも感じが良く、気持ちの良い朝の時間を過ごせました。