AWFUL. Upon entering the room, we were “greeted” with a huge bag full of rubbish and a few glass bottles behind the door. Upon entering the bathroom, we were “greeted” with multiple hairs in multiple locations from previous occupants. There were human hairs on the floor around the toilet and under the vanity, and on the shower wall. Upon inspection of the bedding, we were “greeted” with dog hairs on the pillow cases. We invited the manager to inspect our room and she did. Manager told us the owner has a dog and they were definitely dog hairs on the pillow cases. She offered to vacuum the bathroom floor but nothing was offered re dog hairs. At 10:30pm, the loud talking and swearing (from a drunk person and others staying next door) began directly outside our room. This loud noise, including dragging our outdoor furniture around, continued for hours. We felt very uncomfortable. Our phone call to reception went to message bank. Manager apologised to us in the morning for the noise. Would never stay here again. Also, if you don’t like smelling neighbours’ cigarette smoke, then stay somewhere else.