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Reviews of CIRQA - Relais & Châteaux

3.5 out of 5
CIRQA - Relais & Châteaux
Sucre 104, Arequipa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 19 reviews" "
Rating 8 - Good. 1 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
What a special place! Cirqa is gorgeous. The attention to detail in unmatched. The staff is great. The restaurant's dishes are delicious. The whole design is beautiful. We absolutely loved our stay and would love going back! The location is also very good. A very short walk to the main square and so many restaurants. Very safe.
Stayed 2 nights in Nov 2023

8/10 Good

Ka Wan

Stayed 1 night in Nov 2023

2/10 Terrible

Michely

Stayed 1 night in Aug 2023

10/10 Excellent

Claudia, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel, and the food is truly amazing. The surroundings are not that great. You are in the heart of downtown, the people look a bit sketchy. Best not to walk around at night time.
Stayed 2 nights in May 2023

10/10 Excellent

Pascale, cooperstown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant touches, unique experience
Stayed 3 nights in Feb 2022
Response from CIRQA Team on 7 Feb 2022
Dear Pascale, thank you for staying with us and for your great comments regarding the design of our property! We would love to welcome you in the near future. Have a wonderful day!

10/10 Excellent

mozhdeh

Stayed 2 nights in Dec 2021

10/10 Excellent

Chloe

Stayed 2 nights in Dec 2021
Response from CIRQA Team on 7 Feb 2022
Dear Chloe, thank you so much for your great review! We would love to welcome you back in the near future. Have a wonderful day!

10/10 Excellent

Fernan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing gem in Arequipa Peru !
We had an amazing stay. short but beautiful. We absolutely loved the place, common areas, food and service was impeccable!!
Stayed 1 night in Nov 2021
Response from CIRQA Team on 29 Nov 2021
Dear Fernan, thank you for staying with us and we are glad you had an amazing time in CIRQA! We definitely look forward to welcoming you again and we take this opportunity to invite you to our other two properties: Titilaka at Lake Titicaca and Atemporal in Lima.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención increíble y me gustó bastante la alberca
Stayed 3 nights in Jul 2021
Response from Equipo CIRQA on 25 Jul 2021
¡Muchas gracias por sus buenos comentarios sobre nuestra atención y alberca! Nos encantaría que nos pueda volver a visitar pronto y a nuestras demás propiedades: Titilaka en el Lago Titicaca y Atemporal en Lima.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite design concept with incredible attention to details.
Stayed 2 nights in Nov 2019

10/10 Excellent

Delfina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
maravikkoso
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y el personal muy amable.
Stayed 2 nights in May 2022
Response from Equipo CIRQA on 7 May 2022
Buenos dias, Muchas gracias por sus comentarios y por tomarse el tiempo de compartir su experiencia. Nos da mucho gusto saber que disfruto de su estadía con nosotros. Esperamos que pueda volver pronto y queriamos aprovechar esta oportunidad para invitarlo a nuestro hotel Titilaka en el Lago Titicaca y Atemporal en Lima.

10/10 Excellent

henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you can, go there, it is totally worth it.
CIRQA is among the best of the best, it is another level compared to other hotels in Arequipa. I would like to keep it for myself but it would be selfish. You have to go there before it gets more expensive.
Stayed 1 night in Mar 2022
Response from CIRQA Team on 22 Mar 2022
Dear Henri, Thank you for staying with us and for taking the time to write this thorough review! We value a lot your comments and we are very happy to hear that you enjoyed your stay with us. We would love to welcome you back in the future and would also like to take this opportunity to invite you to visit our other properties: Titilaka at Lake Titicaca and Atemporal in Lima.

2/10 Terrible

Manuel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Precio vs exclusividad
Las instalaciones son muy agradables, pero, cuando uno quiere usarlas, reciben personas de afuera uno se queda sin opción de uso. El costo de exclusividad no compensa. No volveria a ir.
Stayed 2 nights in Oct 2021
Response from Equipo CIRQA on 15 Dec 2021
Hola Manuel, Ante todo, muchas gracias por haberse hospedado con nosotros y tomarse el tiempo en compartir su experiencia. Queremos pedirle mil disculpas por lo sucedido durante su estadía, ya que siempre buscamos que tengan la mejor experiencia con nosotros. También operamos como restaurante por lo que recibimos comensales externos, sin embargo, tratamos de darle siempre prioridad a nuestros huéspedes separando espacios para ellos en caso lo requieran. De igual forma, queremos pedirle una vez más disculpas en caso no lo haya percibido de esta forma y le aseguramos que ya lo comunicamos al área correspondiente para que tomen las medidas correctivas del caso. Nos encantaría que nos dé otra oportunidad para que se lleve la mejor experiencia con nosotros.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es espectacular, precioso todo impecable y nuevo. La comida del restaurant buenisima!! Super bien ubicado y el personal muy atento Super recomendable
Stayed 2 nights in Oct 2021
Response from Equipo CIRQA on 2 Nov 2021
Estimado, muchas gracias por haberse hospedado con nosotros y por compartir sus amables comentarios respecto a nuestra propiedad y servicio. Nos alegra que haya tenido una buena experiencia durante su estadía con nosotros. Aprovechamos para invitarlo también a nuestras demás propiedades: Titilaka en en Lago Titicaca y Atemporal en Lima. Los esperamos!