Roc Hôtel

Property class: 3

Choose dates to view prices

Reviews

7.4 out of 10
Good
You can look forward to a terrace, a coffee shop/cafe and a garden at Roc Hôtel. In addition to a library and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Double or Twin Room

Room

Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
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About the area

Located in Ville d'Été (Summertown), a neighbourhood in Arcachon, Roc Hôtel is near a train station and near the beach. Château Deganne and Le Phare du Cap Ferret are local landmarks, and some of the area's activities can be experienced at Thalazur Thalassotherapie Arcachon and Port d'Arcachon. Zooland Park and Parc de la Coccinelle are also worth visiting. Visit our Arcachon travel guide
Map
200 Boulevard de la Plage, Arcachon, Gironde, 33120

What's nearby

  • A coastal town with a lighthouse, boats, and wooden posts in the water.
    Arcachon Bay
    3 min walk - 0.3 km
  • Casino d'Arcachon
    2 min walk - 0.2 km
  • Arcachon Convention Center
    2 min walk - 0.2 km
  • Château Deganne
    2 min walk - 0.2 km
  • Arcachon Beach
    3 min walk - 0.3 km

Getting around

  • Arcachon Station
    6 min walk
  • Bordeaux (BOD-Merignac)
    58 min drive

Restaurants

  • Grand Café Repetto
    3 min walk
  • Flowoeur Arcachon
    2 min walk
  • La Pâtisserie De Ma Fille
    6 min walk
  • Arcachon 1900
    6 min walk
  • Café de la Plage
    2 min walk

About this property

Roc Hôtel

  • Hotel near Arcachon Bay
  • Take advantage of a terrace, a coffee shop/cafe and a garden at Roc Hôtel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and a bar.
  • You'll also find perks such as:
    • Buffet breakfast (surcharge), smoke-free property and luggage storage
    • Multilingual staff, 1 meeting room and a billiards/pool table
    • A TV in reception and free newspapers
    • Guest reviews say good things about the overall condition
  • Room features
  • All guest rooms at Roc Hôtel include perks, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 to 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 13 October and 12 March.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 6 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night.
Cots (infant beds) are available for EUR 5.0 per night

Payment types at the property

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 to 12 per person
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Roc Hôtel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6 per pet, per day. Service animals are exempt from fees.

How much is parking at Roc Hôtel?

This property doesn't offer parking.

What time is check-in at Roc Hôtel?

Check-in start time: 3 PM; check-in end time: 10 PM.

What time is check-out at Roc Hôtel?

Checkout is at 11 AM.

Where is Roc Hôtel located?

Located in Ville d'Été (Summertown), this hotel is within a 10-minute walk of Arcachon Convention Center and Arcachon Bay. Château Deganne and Casino d'Arcachon are just steps away. Arcachon Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Roc Hôtel Reviews

7.4

Good

7.6

Cleanliness

9.2

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 29 out of 160 reviews
Rating 8 - Good. 68 out of 160 reviews
Rating 6 - Okay. 45 out of 160 reviews
Rating 4 - Poor. 14 out of 160 reviews
Rating 2 - Terrible. 4 out of 160 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déçu par Hotel.com

Lors de la réservation de mes 2 nuits ,vous indiquiez de mentionner avant paiement le code particulier (3lettres et 4chiffres me semble t il )que vous proposiez et qui donnait droit à une nuit supplémentaire. Impossible d’ecrIre ces références. Déception.
Stayed 2 nights in Sep 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inacceptable pour ce prix , chambre vétuste et bruyante
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Séjour agréable

Problème de calcul à la réception 😂
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
séjour convenable Bon emplacement
Stayed 2 nights in Sep 2021
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Établissement 3 étoiles mais je cherche encore pourquoi cet hôtel à des étoiles. L’ensemble est vieillot, même les chambres…moquettes datant des années 70. L’émaille de la baignoire je n’en parle même pas. Très mauvais état. Accueil du personnel laisse à désirer. Pourrait être plus aimable. Le seul point positif de cet hôtel est sa localisation.
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel charmant bien placé

Bel hôtel tout près de la plage avec un jardin charmant. Bon petit déjeuner, pain et viennoiseries très frais, beaucoup de choix. L’an passé,le petit dej était encore plus sublime avec des pudding maison…
Stayed 7 nights in Aug 2021
Verified review

6/10 Okay

Disliked: Cleanliness
Tres mauvaise wifi.......
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Liked: Staff & service
Chambre très petite, moisissure au plafond , hôtel dans son jus qui aurait bien besoin d un coup de frais … Point positif l emplacement !
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calme

L'hôtel est très bien situé, à l'ent3du centre ville, 2 pas de la plage. Et il est calme
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Accueil vraiment glacial de la part de la responsable. Employée plus aimable Débit de la carte avant mon arrivée, contraire aux consignes hôtel.com. Bref première et dernière fois
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la proximité à la plage et la service geniale!
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très moyen

Hôtel pas entretenu et ménage fait à la va vite. Porte vitrée donnant sur le balcon qui ne fermait pas et rideau électrique HS. Pas de bouilloire dans les chambres ni bouteilles d'eau. Petit déjeuner très moyen et service à revoir. Seul point positif la situation géographique.
Stayed 1 night in May 2021
Verified review

6/10 Okay

Liked: Cleanliness
Proche de la plage et Casino. Parking compliqué et cher.
Stayed 2 nights in Jul 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

État général et niveau de propreté de l'hôtel déplorable. Tarif exagéré même si l'emplacement est pratique.
Stayed 1 night in Sep 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Une chambre très rustique des années 50 et dans son jus Une salle de bain avec un gros problème d écoulement d eau et un linteau et cabine de douche très vieux limite acceptable !! Pour une somme conséquente , on ne peut accepter ce type d équipement ! Dommage car seule la location de l hôtel est bien
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

Très déçu

Le personnel de l’accueil Et du petit déjeuner est très professionnel, a l’écoute et serviable. Par contre le petit déjeuner est peu varié ( le même menu proposé pour les 4 jours et pas assez de choix, en plus il finit très très tot). Pour profiter des vacances il faut un petit-déjeuner qui fini au moins a 11h pas a 9h. J’ai demandé qu’on fasse ma chambre( 1 seule fois dans les 4 jours) mais ce dernier était très mal fait ( wc, lit, draps, sol, salle de bain...) rien n’a été fait. J’ai eu juste un changement de serviettes. Pour 112€ la nuit c’est honteux
Stayed 3 nights in Sep 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
bien situé pour l'accès aux activités des bateaux naviguant
Stayed 4 nights in Aug 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Never again!

While the staff is nice and helpful that does not compensate the fact that the hotel itself is extremely dated, there is a reason why there are hardly any pictures of the rooms on the website - the rooms may have been nice 40 years ago but awful at the moment, this is not a 3 star hotel more like a 1! Location is close to the beach but a room facing to the street was very noisy at nights. Overall this hotel was a huge disappointment.
Stayed 7 nights in Jul 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situé mais décevant

A Éviter !!! Bien que bien situé dans le centre d'arcachon, les prestations sont assez mauvaises, le confort est sommaire, la climatisation en panne par 34° cest bien dommage, si on ouvre la fenêtres on est envahi de moustiques donc pas possibles, il fallait se contenter d'un ventilateur fourni par l'hôtel mais il fallait mieux réparer la climatisation. La chambre est très petite la deco inexistante et le ménage était clairement fait a la va vite. En plus le personnel a l'accueil était bien désagréable. C'est dommage !
Stayed 3 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien placé, très correct

Hotel idéalement situé. Parfait pour un court séjour
Stayed 2 nights in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon séjour

Séjour parfait,très bon accueil,chambre et salle de bain spacieux propre,petit déjeuner buffet copieux Hôtel en plein centre en face du Casino Seul problème :Pas de réseau wifi dans notre chambre (9),mais ce n’était pas grave
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

moyen mais bien placé

tres bien bien placé mais un peu rustique , acceuil moyen cependant pas trop cher, petit dej correct;
Stayed 2 nights in Jul 2020
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Muffig im Zimmer und im Gang
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A ne pas manquer!

Excellent hotel! Emplacement idéal pour profiter des plages et attractions environnantes. Accueil très sympa, chambres très correctes. Petit déjeuner copieux ;)
Stayed 4 nights in Jun 2020
Verified review

6/10 Okay

Mauvais rapport qualité/prix

Salle de bains aussi grande que la chambre : dans quel but ? Canalisations mal isolées : on entendait toutes les chasses d'eau de la chambre voisine. Panne générale d'eau chaude un matin (sur 2 nuits) : aucun geste commercial proposé. Petit déjeuner très cher (12€) pour des viennoiseries de supermarché. Ca ne valait pas les 90€ la nuit ni les 3 étoiles.
Stayed 2 nights in Sep 2019