Arbutus Trip

Awesome staff! Very Clean Hotel

Great staff and a he beds were very comfortable

Staff are lovely. Room was fine. Location is nice.

I have been disappointed with my past several hotel stays at various other "luxury" properties (think Ritz Carlton, Bellagio, Aria). The properties/rooms werent properly upkept, and I was left feeling uncomfortable with the level of cleanliness. From the moment I walked into this property, I was impressed. Everything was above par - the scent, decor, cleanliness, staff. Trey at the front desk provided exemplary service. So much so that my 17 y.o even commented. I consider myself a harsh critic on cleanliness (I travel with cleaning supplies, wear shower shoes, pull back bedding, check bed bases, and furniture, even at 5 star plus establishments), and this room was clean and well appointed. My son used the fitness facility and he was pleased and commented on the variety of equipment. It was a turnaround trip, so I wasnt able to utilize the other amenities, but I did pass by the spa, and it looked very appealing. The self parking is a bit expensive for a public parking lot ($64/day, but no in and outs. So you pay every time you take your car out), but they do offer valet which is typically priced for luxury properties ($75). I am definitely staying here again when I return, and I highly recommend it!

They don’t tell you that parking is not close, in a creepy parking lot, paying $45+$8 (parking tax for overnight parking)+1(parker membership)=$54 per night to park. There is a cool food hall nearby but that’s about it. The hotel accepts pets to keep that in mind.