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Reviews of Blue Ocean Motel Apollo Bay

3 out of 5
Blue Ocean Motel Apollo Bay
65-71 Great Ocean Road, Apollo Bay, VIC

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 65 reviews" "
Rating 8 - Good. 23 out of 65 reviews" "
Rating 6 - Okay. 12 out of 65 reviews" "
Rating 4 - Poor. 3 out of 65 reviews" "
Rating 2 - Terrible. 5 out of 65 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room. Nice renovated bathroom. All we needed for a few days
Stayed 3 nights in Mar 2024

6/10 Okay

Carlos

Travelled with partner
Liked: Staff & service
We felt it was over price for what it is, its nice for couples and just sleeping that's all you need, close to everything in town, easy to access and free parking, no need for keys, they will send you a code for doors, so don't worry arriving late, there's a mobile number for after hours and they'll send you the code by SMS, The bed size too small for me, I'm 184cm, the bathroom will take 3 min to get hot ( for my wife did) for me it took longer, at least 7 min, air-conditioning good, TV good, little fridge and kettle good as well, if you don't have the rooms with view, it's not worth $280 a night. Maybe $200 they'll make an awesome place to go more often and they'll be busy over the whole year. But seriously the water situation should be better
Stayed 1 night in Mar 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we had an incredibly small room it was very clean and well appointed. The towels were lux soft and the bed was comfy , pillows were pretty good too . Location was excellent . The entry looked a bit ratty so we were pleasantly surprised once we got inside . Very expensive for the size of room .
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Overpriced and disappointing
The room itself had been mostly renovated and was in good condition and clean. But there were some annoying features - the TV needs replacing as didn't work properly, and the tiny coffee table was very unstable. The room was very small, even smaller than the pictures, and even though it was peak season it was overpriced. We booked late so didn't have a choice. The property itself is old and upstairs from a restaurant, up a tiny flight of stairs, which made getting bags up and down quite difficult And to cap things off the council decided it was a good time to do kerbside collection at 4.15am in the morning (Tuesday) and that ruined what had already been a poor nights sleep. On this Melbourne and great ocean road trip we stayed at 4 different properties and this was by far the most expensive and by far the worst.
Stayed 1 night in Jan 2024

6/10 Okay

indika

Stayed 1 night in Jan 2024

10/10 Excellent

Kok Chun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel to stay for the night along great ocean room. Nothing to shout out on. Prices a little high though. But room was clean, have many food options just stone throw away once coming down from the room. Had to do self check in, email instruction was only sent on the morning of check in, i had no time to check email as it was a long drive. Luckily I bought SIM card with calls to call them. Owner was helpful to provide the check in details over sms on the spot.

2/10 Terrible

Chau

Stayed 1 night in Dec 2023

8/10 Good

Amelia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little rough on the outside, however when you were in your room they were clean, cosy and warm.
Stayed 2 nights in Nov 2023

6/10 Okay

Tanya

Disliked: Amenities, property conditions & facilities
Basic, small. Shower door didn't close properly.
Stayed 1 night in Nov 2023

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t be fouled by the outside appearance. Rooms are modern, clean and well equiped. Staff were very helpful.
Stayed 1 night in Nov 2023

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Michelle on 8 Nov 2023
Dear Guest,We would greatly appreciate it if you could provide us with more details about your unsatisfactory experience with us. This information will be invaluable in aiding our investigation. Since we did not receive any direct contact or reports of issues during your stay, and your review did not contain specific feedback, any additional insights you can offer would be immensely helpful. thank you

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here while on the great ocean road. Clean, comfortable and basic, all we needed for one night. Bathroom great. Bed comfortable. Quiet nights sleep. Good water view. Bang in the middle of town so easy to walk out for food. Car parking easy. Easy check in, key in the lockbox and check out drop the key back. Would stay again
Stayed 1 night in Oct 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations was clean and comfortable. Didn’t see staff but when returned to the room at the end of the day it had been very well serviced. All round good stay
Stayed 2 nights in Oct 2023

8/10 Good

Anne, Mowbray

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and everything else was good but the hot water kept going cold. The drainage in the shower wasn’t good and almost overflowed.
Stayed 1 night in Oct 2023

10/10 Excellent

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to eateries, good location, free upgrade of bed, and staff and check-in process was efficient.
Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Comfortable with a view
Stayed 1 night in Aug 2023
Response from Jan on 24 Aug 2023
Dear Michael,Thank you for the short but good feedback! we wish you all the best !

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent value for the price. Dont let the exterior fool you. We had 2 rooms and they were both excellent, air conditioned, secure, clean and well appointed. Would stay there again. Plenty of car parking behind property.
Stayed 2 nights in Aug 2023
Response from Jan on 24 Aug 2023
Dear Alan,Thank you for your great comments! We are glad that you did enjoyed your stay with us! We are looking forward to see you again!

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay at Blue Ocean was awesome and the host was very accommodative. They also owned the Chinese restaurant at the front of the property which taste fabulous, highly recommended!!!
Response from Jan on 24 Jul 2023
Dear Claire,Thank you for this wonderful comment. We wish you all the best!

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jan on 31 Jul 2023
Dear Francis,Thank you for your awesome feedback. Have a lovely day!

8/10 Good

collins

Travelled with family
Liked: Cleanliness
Room newly renovated but no lift. Run water for 10 mins to get hot water. Easy self checkin/checkout.
Stayed 1 night in Jun 2023
Response from Jan on 14 Jul 2023
Dear Collins,Thank you for your feedback. We wish you all the best. We hope to see you again in the future!

4/10 Poor

Huah Keong

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The deluxe double room is totally different from what was shown on the booking.It is much smaller, no sofa, no views and total misrepresentation of the rooms offered during booking. There is no manned reception and guest self checkin. The telephone number provided does not pick up calls for enquiries
Stayed 2 nights in Apr 2023
Response from Michelle on 29 Apr 2023
Hi, Huah, Thank you for your time to provide us the feedback. We value all feedbacks to make us better. We are also appreciate the opportunity to explain for our guests if there is any misunderstanding. Firstly, if you could have a look your confirmation letter, as well as the listing showing on the website by choosing Dexlue Double room, you WILL SEE the listing including pictures, description that DID NOT show ANY sofa or view in the room. of course, we do understand that some of guests JUST made the booking without looking, or look another rooms picture, Rather than the room you booked. it happened, like the situation you listed here, SOFA, VIEW, are "QUEEN ROOM WITH OCEAN VIEW", NOT the room you booked. secondly, we always have our staff onsite to help if needed within 5 mins. we do apologise for missing your call, we may speak over the phone with another guests, or help with our guests. simply way to do is Call again. Thank you again for the opportunities to explain.and we are appreciated your understanding. Kind Regards,Blue Ocean Team

8/10 Good

Ho Ching Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and tidy
Stayed 1 night in Apr 2023

6/10 Okay

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed that the only view from this room was the car park. Horrible stagnant smell in bathroom.Problem with TV remote.One remote turned TV on and off ,another remote for volume and channel changing. Sticky tape holding remote together.This picture is not the room I received, very small room with no couch.
Stayed 1 night in Mar 2023

2/10 Terrible

Gizelle

Travelled with family
Disliked: Cleanliness, staff & service
Nothing- worst place I hv ever stayed, glad to hv keft
Stayed 1 night in Feb 2023

8/10 Good

Marian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right in the centre of town, across the road from the beach. Very convenient,. A little tired but has everything you need. A good choice.
Stayed 2 nights in Feb 2023

8/10 Good

Mei

Stayed 1 night in Feb 2023

10/10 Excellent

Luciano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Thank you
Stayed 1 night in Feb 2023

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and especially enjoyed the hot springs
Stayed 1 night in Feb 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Zac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect Motel! Rooms were super clean and comfortable plus stylish as well. Could not fault anything, we arrived at 11:30pm after hours and they have simple system to collect keys if you need too after hours. Apollo Bay itself is also gods country, so much to do and enjoy in the town!
Stayed 1 night in Jan 2023

2/10 Terrible

Renee

Travelled with group
Disliked: Amenities, property conditions & facilities
There was no hot water in my room to shower. The hotel was fully aware of this problem before I arrived as there was a note posted on the bathroom wall that said, run water for 10 minutes. If you don’t get hot water, contact staff. Why would you allow a guest to stay in a room without running hot water?
Stayed 1 night in Jan 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely appointed motel Room, great access to Main Street, shops, restaurant and beach

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and clean amenities.
Stayed 1 night in Dec 2022

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern, clean and close to restaurants.
Stayed 1 night in Nov 2022

10/10 Excellent

Kerrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quite the surprise. Upon walking up to the building it looked old and tired, but the rooms were a real surprise. Freshly updated bedroom and ensuite. Clean and comfortable. The only down side was we were up the front of the property and the restaurant next door was noisy when cleaning and shutting for the night. Would definitely stay here again.
Stayed 1 night in Oct 2022

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room but newly renovated and beautifully styled with attention to detail. Great location.
Stayed 1 night in Oct 2022

8/10 Good

Anne

Stayed 1 night in Sep 2022

6/10 Okay

Andrew, Kelowna

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice basic property. Great location right in the centre of town. Lots of free parking. Rooms are very basic and small but everything worked, beds were comfortable and the bathroom had been renovated. The hot water system is very wasteful in that it takes at least 5 minutes of running the water to finally get hot water - what a waste!!! Note that the rooms are on the second floor and there is no elevator so if stairs are an issue for you, take note.
Stayed 1 night in Sep 2022

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to use property for a short stay. We used as a stop on the Great Ocean Road.
Stayed 1 night in Sep 2022

10/10 Excellent

Damian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet
Stayed 1 night in Sep 2022

8/10 Good

Minami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s def a motel - easy to check in and out. It’s something you don’t book if you want a bed with a view. The room was a great size, basic but good amenities, tv that has Netflix was nice and the staff was very friendly. The bathroom could be cleaner- it smelled slightly of urine and the toilet seat was stained with urine when we entered the room.
Stayed 1 night in Sep 2022

6/10 Okay

Amy

Travelled with partner
Liked: Cleanliness
Very mixed feelings. Room was lovely, very modern, lots of nice details; though very small, so a squeeze between 2 people and luggage. Window only had a black-out blind, so would have to put that down just to get changed - a blind that offers privacy but still let’s the light in would be better. Had the worst nights sleep the second night of stay - there’s some sort of sensor/alarm that was beeping in the hallway outside the room door. Was very loud and kept me up all night - not great with a 3.5 hour drive the next day! Cannot fault it for location - in the heart of town, and super easy parking.
Stayed 2 nights in Sep 2022

6/10 Okay

Supriya

Travelled with partner
The property itself is very old, and we were a little bit shocked when we arrived, as the photos on Expedia do not include clear photos of the exterior. The rooms have been renovated, but the carpet in our room was dirty and a gap in the window in the bathroom had been sealed up with duct tape. We could hear other guests through the walls until fairy late in the evening. It was serviceable, but I would not stay here again.
Stayed 2 nights in Jul 2022
Response from Michelle on 13 Aug 2022
Hi, Supriya, thank you for your feedback, all of our rooms are newly renovated. we are appreciated that you did not charge by cover. I did received a lot of positive reviews for the rooms, sorry, as the exterior building is old, we could not do much about it. regarding the carpet, we have fully steam clean. we already fixed the issues you mentioned here also, thank you again for your feedback. we hope to see you soon in the future. Kindly, Blue Ocean Motel Team

10/10 Excellent

Drashti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place.
Stayed 1 night in Jun 2022

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, comfortable stay. The room was clean and well designed. Had everything we needed. Service was friendly. Highly recommended
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place as the decor of the room. fully brand new room. we had a very relaxed and enjoyable stay here for 3 nights. the room was clean and quite. wonderful experience: we listened to the ocean and drift off Highly recommended
Stayed 1 night in Mar 2022

6/10 Okay

Frank

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

Amrohit, Brunswick West

Travelled with partner
Liked: Cleanliness
Clean modern and minimalist. The walls are thin so you can hear people next door. Hallway lights enter the room The double bedroom is very very small
Stayed 2 nights in Jan 2022