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Reviews of prizeotel Antwerpen-City

2 out of 5
prizeotel Antwerpen-City
Tunnelplaats 5, Antwerp, Flanders

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 71 reviews" "
Rating 8 - Good. 30 out of 71 reviews" "
Rating 6 - Okay. 5 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nadine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice location, easy to walk to explore Antwerp. Some staff was really friendly, some completely unfriendly..
Stayed 1 night in May 2024

6/10 Okay

Amaury

Travelled with family
Liked: Staff & service
Good
Stayed 1 night in Apr 2024

2/10 Terrible

stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
Dont consider it worth the money
Stayed 1 night in Feb 2024
Response from Hotel Team Captain on 26 Mar 2024
Dear Stephen,thank you for sharing feedback on your visit. It is deeply disheartening to learn that our facilities and services could not match your expectations. As a hotel, we highly value guest feedback, as we understand there is always room for improvement. We would be immensely grateful if you could share detailed feedback about your stay and help us identify what can be done better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Team Captain on 13 Nov 2023
Dear guest,We're happy to see that you had a 5-Star experience at Prizeotel Antwerp hotel! Thanks for sharing!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Rooms in good standard.
Stayed 1 night in Oct 2023
Response from Hotel Team Captain on 31 Oct 2023
Dear Daniel,thank you for your feedback!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Sep 2023
Response from Hotel Team Captain on 17 Oct 2023
Dear Nancy,We are so grateful for your 5-star review! Thanks for sharing your rating with us and the community!

10/10 Excellent

Sujith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable stay
This is a budget hotel with small room with private bathroom. The location was very nice. Overall, it was a comfortable stay
Stayed 3 nights in Oct 2023
Response from Hotel Team Captain on 10 Oct 2023
Dear Sujith,thank you for your excellent review!

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean and in a quiet area. I enjoyed the amenities and the comfort of the room
Stayed 1 night in May 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick and efficient check in
Stayed 1 night in Apr 2023

8/10 Good

Wadie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Mark

Stayed 1 night in Mar 2023

8/10 Good

Carlo antonio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

PETRE VICTOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never understood why I had to pay extra for the on site parking, expensive parking!
Stayed 1 night in Jan 2023

8/10 Good

Angelique

Stayed 1 night in Dec 2022

10/10 Excellent

Lawrence

Stayed 2 nights in Aug 2022

10/10 Excellent

Daniel

Stayed 5 nights in May 2022

8/10 Good

Selena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice clean hotel. Balcony room was great. Very friendly and helpful staff
Stayed 5 nights in Apr 2022

6/10 Okay

Raphael

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is advertised here on Hotels as a 3 star. It’s not. It’s a 2 star. I usually only stay in 5 or 4 stars but chose this one for the location, the original look of the photos and the reviews. The rooms look nicer on the photos. It’s very VERY basic. No wardrobe. No luxury. No little soaps. No telephone. No room service. The acoustics in the room are horrid. Luckily I took a room with a balcony so it gave me some impression of not being locked up. The original design and colors make it feel somewhat happy but all in all, it’s just an IBIS with a more original design. Only 2 pillows on the double / twin bed. (Staff was so nice to get me 3 more pillows). No coffeemaker. No water. No fridge. There is absolutely NO space to put your clothes. They’d have to stay in your suitcase, which the hotel claims “fits under your bed”. A cabin sized trolley fits, a regular suitcase doesn’t. It’s an ok hotel for one night. The bed is fairly comfortable. The best thing about this hotel is the absolutely friendly staff and the huge parking (which Hotels claims here they don’t have (!?!)
Stayed 1 night in Apr 2022

8/10 Good

pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel clean rooms excellent shower
Stayed 1 night in Dec 2021

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Enjoyed the stay. The room was very clean and the staff was extra friendly.
Stayed 1 night in Nov 2021

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel for the price
Friendly helpful staff, you can check in and leave your bag. The room had everything you would expect including showergel and a hair dryer, no bottled water but you can buy one at the bar 24 hours. Breakfast was fine, not a huge selection but it was absolutly fine, meats, cheese, pastry toast, yogurt, fruit etc. There was noise in the evening for several hours very near from a group, sounded like a bar or someones accommodation, it finished not to late,
Stayed 2 nights in Oct 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alojamiento nuevo, limpio y con habitaciones espaciosas. Desayuno variado y de buena calidad!
Stayed 1 night in Apr 2024

8/10 Good

Petrus

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

ALEXIOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Prizeotel team on 29 Jan 2024
Hey Alexios!We are incredibly grateful that you took the time out to leave us a 10-Star review!

10/10 Excellent

Ahmet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel
Stayed 2 nights in Jan 2024
Response from Prizeotel team on 15 Jan 2024
Hey, Ahmet!thank you so much for taking the time to rate us! We are so delighted that you rate our service as 10 out of 10 as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes!

8/10 Good

Said, Amersfoort

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustig en lekker ontbijt kamer lux en vrolijk
Stayed 1 night in Dec 2023
Response from Prizeotel team on 5 Jan 2024
Said,Bedankt voor uw feedback!

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and cheap
Stayed 1 night in Nov 2023
Response from Prizeotel team on 29 Nov 2023
HI Emil!Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at prizeotel Antwerpen-City!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel with a modern architecture, a cozy interior decoration, a convenient position not too far from the opera, and an excellent quality/price ratio (75 euro per night in a single room). The hotel looks fantastic both outside and inside. My room was small but comfortable and very well lit. Very importantly, all staff at reception was super friendly and helpful with self check-in. I was happy to talk to them. The duvet was a bit narrow as it was not entirely covering the double-size bed, and I'd rather have found a plastic cup in the room, but these are minor details compared to the whole experience. Excellent stay, highly recommended.
Stayed 1 night in Nov 2023
Response from Hotel Team Captain on 15 Nov 2023
HI Andrea!Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers! We Look forward to seeing you again soon. Best Wishes!

10/10 Excellent

Marjolein

Liked: Cleanliness, staff & service, property conditions & facilities
Prettig personeel en fijne kamer
Stayed 1 night in Oct 2023
Response from Hotel Team Captain on 31 Oct 2023
Marjolein,Hartelijk dank voor het delen van uw ervaring met ons!

8/10 Good

Anne

Liked: Cleanliness
Stayed 5 nights in Oct 2023
Response from Hotel Team Captain on 31 Oct 2023
Dear Anne,We are grateful that you took the time to leave us a review!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel with a modern vibe. The room was pretty large, and clean. The breakfast was a bit disappointing.
Stayed 3 nights in Oct 2023
Response from Hotel Team Captain on 10 Oct 2023
Thank you for your feedback!

8/10 Good

Kai

Liked: Cleanliness, amenities, property conditions & facilities
Fine!
Stayed 2 nights in Sep 2023
Response from Hotel Team Captain on 10 Oct 2023
Dear Kai,Thank you for your rating!

10/10 Excellent

Marjo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verrassende inrichting, gastvrije ontvangst
Stayed 1 night in Sep 2023
Response from Hotel Team Captain on 7 Nov 2023
Marjo,Bedankt voor uw uitstekende feedback!

8/10 Good

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Lage gut und ruhig, Restaurants fußläufig zu erreichen. Sehr nettes, hilfsbereites und professionelles Team. Frühstück nicht besonders. Schade, dass man nicht draußen sitzen kann, der Platz wäre da. Tiefgarage gut und ausreichend breite Stellplätze.
Stayed 2 nights in Jul 2023

8/10 Good

Sabine Ursula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modernes Hotel, Yachthafen mit Lokalen in der Nähe, Möglichkeit einer Tiefgarage, gutes Frühstück.
Stayed 2 nights in Sep 2023

8/10 Good

Øystein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 GODE netter i Antwerpen.
Jeg hadde 4 flotte netter her på hotellet. Ble godt mottatt av Romy som ga med drikke i gave fordi hun synes synd på meg og var litt ekstra snill den dagen. Fikk kart utdelt og hun kom med forslag hva jeg kunne starte med i byen. Rommet var flott og har ikke noe å klage på Fikk pakket ut alle klær og da viste det seg at dem var søkkvåte etter monster regn hjemme i Oslo. Gikk ned i resepsjonen og spurte om hjelp og herren på jobb lånte jeg ett kles stativ. Jeg fikk god hjelp til å finne frem til tingene jeg ønsket å se på dem var kunnskapsrike dem på jobb og viste dem ikke søkte dem det opp for meg. En kveld fikk jeg gave også fordi dem synes jeg fortjente det også det fra Romy hun var en flott dame. Jeg hadde ikke frokost med i pakken. Det var kort vei til offentlig transport og ikke alt for langt å gå til sentrum men er du lat så går det trikk til byen. Designet på hotellet er kult. Det er aldri vente tid på heis. Og det er når det nærmer seg leggetid stille der så du sover godt. Det eneste minuset er vel at det ikke er mat på hotellet utenom frokost men er jo kort vei til nærmeste butikk og restaurant. Må bare sende denne nå mens jeg enda husker litt. Jeg kan trygt anbefale dette hotellet. Om du kommer til sentral stasjonen tar trikken deg til ca 5 minutt gange fra hotellet.
rommet
baren
senga
Stayed 4 nights in Aug 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Wir haben uns sehr wohl gefühlt und werden sicher wiederkommen.
Stayed 5 nights in Jul 2023

4/10 Poor

Bjorn

Stayed 1 night in Jul 2023

10/10 Excellent

Thierry

Stayed 1 night in May 2023

8/10 Good

Judicaelle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Dommage quon n a pas ete prevenu en avance que les chambre ne sont que deux. Nous avions reserver avec nos enfants et arrivee sur place on nous dit que pas de lit supplementaire disponible. Ensuite sur le site c etait ecrit qu il y avait une bouillard et des bouteilles d eau dans la chambre. Menage fait que tous les 3jours dommage
Stayed 2 nights in May 2023

10/10 Excellent

Ayse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

George

Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour de 3 nuits
Accueil chaleureux avec un personnel à l'écoute. Les chambres sont de taille normale, très propre et fonctionnelle (petit + pour l'espace sous le lit pour glisser les valises et éviter qu'elles restent dans le passage). Les valeurs éco responsable sont mises en avant par le non nettoyage systématique de notre chambre. Petit déjeuner sympa.
Stayed 3 nights in Feb 2023

10/10 Excellent

Jeroen en Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personeel was heel vriendelijk, alles was super schoon. Gewoon een uitstekend hotel als uitval basis voor een stedentrip.
Stayed 2 nights in Feb 2023

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Cagdas Mirza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel, vriendelijk personeel
Stayed 1 night in Dec 2022

8/10 Good

Emil Rosenberg

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Dennis

Stayed 1 night in Nov 2022