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Reviews of Hôtel les Pins

2 out of 5
Hôtel les Pins
13 Avenue De L Esterel, Juan-les-Pins, Antibes, Alpes-Maritimes

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 196 reviews" "
Rating 8 - Good. 100 out of 196 reviews" "
Rating 6 - Okay. 26 out of 196 reviews" "
Rating 4 - Poor. 14 out of 196 reviews" "
Rating 2 - Terrible. 5 out of 196 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, property conditions & facilities
it was the best. the . best
Stayed 1 night in Sep 2023

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything you need, walkable distance
Stayed 1 night in Sep 2023

2/10 Terrible

MOHAMED ZIED

Stayed 2 nights in Jul 2023
Response from Pierre on 6 Aug 2023
Bonjour, merci pour votre retour, il est dommage que nous ne sachions pas ce qui a pu se passer pour justifier une telle note. Merci de nous en dire plus directement à l'hôtel la prochaine fois afin de pouvoir remédier au problème en temps réel, notre équipe étant la pour çà! Cordialement, Pierre

8/10 Good

Oona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right between the train station and the beach, with nice green grocers etc. just around the corner, yet no loud traffic :)
Stayed 3 nights in Jul 2023

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good value
Stayed 3 nights in May 2023
Response from Pierre on 25 May 2023
Thank you! Hope to welcome you again soon!

8/10 Good

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Pierre on 25 May 2023
Thank you! Hope to welcome you again soon!

6/10 Okay

Malcolm

Travelled with group
Liked: Cleanliness, staff & service
i found it ok butt needs toper on bed for comfort and shower lots to small can not fit in well
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

gary ivor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel to consider when visiting Juan kes Pins.
We found the hotel to be in a great location, the staff to be very helpful and pleasant, the breakfast very enjoyable, the room comfortable and the air conditioning to be the quietest weve ever experienced. We enjoyed our stay very much, andxwould consider using the hotel again and recommending to others
Stayed 10 nights in Sep 2022

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

2/10 Terrible

Said

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic!
This is just unbelievable that in the middle of Juan les Pins you can find this most terrible prison like hotel! Ok the price is lower but for £140 you expect at least basics in your room as a wardobe, mirror..that was non there in the tiniest room ! The bed was awful had a plastic protective mattress cover that was making noises at night, the shower is so tiny that shower curtain sticks on the body while showering..and this is to name a few. This is the worst possible hotel I’ve ever stayed! Stay away!
Stayed 2 nights in May 2022
Response from Pierre on 23 Jun 2022
Dear Sir, thank you for your feedback, even if this is probably the worst and most untruthful one that we ever had. Please let me remind you that our hotel, run over more than 30 years, has always been recognized by 99% of our customers as the best value for money of Juan Les Pins. the 1% left being people searching for a 4* hotel for the price of a 1* star hotel, which is the case here unfortunately. We never pretended to be a luxury hotel, but a simple 2* one, with simple and clean rooms, and with the best customer care, as our regular customers pinpoint regularly in their reviews online. With prices such as 70€/night in June 2022, we are actually by far, the best bargain in town. But obviously, I would recommend next time to look for a hotel that meets you high standards expectations, probably at a cost that might not suits you as well... Kind regards, Pierre

8/10 Good

Vaibhav

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Very good location as hotel is near the beach & train station. Local bar has a lively atmosphere so it can get loud on the weekends. Staff is friendly and accommodating. Hotel has seen better days, but overall comfortable. Ask for power extension board at the reception has rooms lack power plugs.
Stayed 3 nights in Aug 2021

6/10 Okay

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, so so room.
Good location. The room was small and bad looking. Is a 2 star hotel, I know, but was king of depressing. The staff very nice and friendly.
Stayed 2 nights in Jul 2021

8/10 Good

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach, reception 24h
Stayed 2 nights in Oct 2019

8/10 Good

Mustafa Hakan

Liked: Room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great value for money and service was efficient and friendly
Stayed 2 nights in May 2019

8/10 Good

Andy

Liked: Cleanliness
Perfectky fube
Right by the beach, easy for the station. It's a great base for enjoying JLP & Antibes on a budget. One slightly odd mark - the hotel staff are insistent you don't eat or drink in the room, but if the weather is nice it's perfectly normal to go to the beach with a picnic.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

tonton, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to a nice beach. Hotel staff very nice. Would stay there again.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

The location of the hotel is very good: close to the train station and to the beach. The room is okay for the price.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good location
V comfy beds , rooms small but had everything we needed for our stay , right beside the amazing Juan de pins beach , merci !
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
comfortable hotel, great breakfast.
Stayed 1 night in Jun 2018

8/10 Good

Stephen

Liked: Staff & service, room comfort
Stayed 7 nights in Jun 2018

8/10 Good

James

Liked: Staff & service
Clean but could do with a bit of decorating
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Hotel staff was very friendly and the rooms were very clean though kind of old.The only recommendation I can give is that they use key cards instead of keys, it will feel more secure that way.
Stayed 6 nights in May 2018

8/10 Good

Dionne

Liked: Staff & service, property conditions & facilities, room comfort
Cannes Film Festival Two Week Stay
Nice decent hotel. Easy walk (even late night) to restaurants, night life, train station and bus stop and airport shuttle. As well as local stores and markets. Bring and outlet strip. Room has one outlet for the lamp and one for the TV. Breakfast was good at 9 euros. Friendly helpful staff. And they accommodated my requests when asked. It does take a minute to get to Cannes if the trains are strikingand the bus is late. So keep that in mind of you are booking for the film festival. I needed to use Uber quitea bit so staying closer may have been more cost effective. Also be sure to test heating/cooling unit in your room right away as the nights can get a bit chilly
Stayed 13 nights in May 2018

8/10 Good

Muhammad

Liked: Staff & service, property conditions & facilities, room comfort
Great place to rest your head.
The room was great and the service from the front desk was also perfect. My only concern was that occasionally he bathroom smelt of cigarette smoke. This was maybe due to a vent or coming from a different floor or outside. Overall it was comfortable.
Stayed 6 nights in May 2018

10/10 Excellent

Nestor S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay though the the hotel building itself may be older. I will give a 10 star for the staff who were not only friendly but went out of their way to take care of your your needs, questions, and directions. They spoke English well. If want to feel at home in a hotel, this is the place to stay
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and nice staffs
Great money value, comfortable big room. Recdptionist was very kind too and helpful. Local area is quite pretty as well. Bathroom smelt like smoking sometimes, must be some sort of ventilation sucking in smokes from other rooms. But other than that the room was large and mattrice was very good. Clean linens too.
Stayed 1 night in May 2018

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay there again, great value hotel
The only negative, was the bed was a bit soft, but that is such a personal taste, and other people might like a soft bed. There is a bar across the road which was a little noisy, but I didn’t care ( and it is a very friendly bar)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast at 9€ is well worth it

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast at 9€ is well worth it

10/10 Excellent

paula joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in the heart of Juan les Pins
Friendly staff, nice welcome, good location, my only disappointment was no English TV channels - I like to listen to news while Im away. i would stay there again.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Customer Service. Friendly Staff.
Friendly hotel and clean. Arrived early morning and asked if I they could keep my luggage safe until check in and the Manager just check if my room was ready, gave me the keys and I was in, no fuss whatsoever. Staff cannot do enough to help. Great customer service. Hotel is located in the heart of Juan les Pain. A 2 minutes walk to the train station, plenty of restaurant and shops, very convenient.
Stayed 1 night in Jun 2017
Thank you for your stay and your pleasant review about our hotel. We continue to improve quality and service... The Staff

8/10 Good

Kevin, Denver, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Enough For Me.
Only about 5 minutes walk from the Juan Le Pins train station. Room was clean and comfortable, but small. Everything worked OK. Nice beach is only a short walk away. The TV is all in French. Ask for a room in back if you want quiet.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

great location,the hotel is basic
very good location! few blocks from the gorgeous beach. the hotel is very basic.

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Small dated hotel with great location
The renovation of the hotel is not sensible. From outside its a nice building, inside the doors are old, carpets and furniture need update. Shower seems quite new, but that's probably the best part. Outside of the hotel there is a very loud bar with bands playing right on the Street. The windows are new and block 50% of the noise, but if you are sensitive - It could be a bummer, because they play way past 11 pm. The location and the staff were great.

6/10 Okay

Verified traveller

great location, great place but the room was old a
Booked as I travelled, it was not wexpensive and in a great location. The room was old and slightly seedy, and really i would have preferred to stay somewhere nicer and just pay more.

4/10 Poor

ML

Hotel Location
Overall the hotel was good. However, while it is located close to all amenities (laundrette, patisserie, grocery, pharmacy, etc.) It is also right across a very narrow street from a bar with music. The first night the music didn't stop until the wee hours of the morning and the amplifiers were so loud that the bed shook.It wasn't jazz, but hard core rock, often heavy metal, so that even with the volume of the television on max, I could hear nothing. On the nights when there wasn't music, the sounds from the tables outside (even with all windows closed), made it like going to sleep in the middle of a party - laughter, china and glass noises, etc. I did ask if there were another room available, but no one ever responded to my requests, although the young women at reception were very friendly.I also had other disturbances, I returned one night to find only a sheet on the bed, and it happened to be a chilly night, so I didn't sleep well. The cover was restored the next morning as soon as I spoke with the proprietor.The bathroom window could not be opened , so that steam from showers stayed in the room (the ceiling had been lowered so that it was physically impossible to open the window). However, the room was clean, although small. The main obstacle was the noise from the bar, which made sleeping difficult. Nice enough hotel, if the bar would only move!

6/10 Okay

Jerry, Croatia

Liked: Cleanliness
Good location & Clean
PROS: Yes - the rooms are small and the hotel is old, but that describes most hotels in the area. It is clean, the staff is friendly, the rooms newly painted. It is also on the same road as the train station and has a great cafe, bistro, and patisserie nearby. CONS: Beds not very comfortable. Small rooms. Old carpet and furniture.

10/10 Excellent

Nick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & staff - get breakfast next door!
We stayed at this hotel after seeing the good reviews. Great location, just 50 yards from the train station. Didn't notice anyone taking the breakfast and my advice would be to grab breakfast from the excellent patisserie next door - a real gem of a place with a lovely local feel and amazing sweet treats! The staff were super-friendly and really helpful. They accommodated our request for a room at the back of the hotel. I get the impression Summer at the front might well be a bit noisy, but probably ok as long as you’re on an upper floor. The room was in fair to good condition. The wardrobe only just functioned and needed repairing, but we forgave this as everything else worked pretty well and I think that for a 2 start hotel this place exceeds expectations. The bed was incredibly comfy and the bathroom nice enough. All in all I heartily recommend this hotel and would certainly consider returning in the future should I be in the area. Just get breakfast next door!

8/10 Good

SARA, DENMARK

Liked: Cleanliness, staff & service
GOOD LOCATION
THIS WAS THE SECOND TIME WE VISITED ANTIBES AND LAST TIME WE STAYED ACROSS THE STRESS OF LA RESIDENCE. THE ROOMS WERE CLEAN AND THE SIZE WAS GOOD. THE STAFF WAS AMAZING AND THE LOCATION IS VERY GOOD AND CLOSE TO THE BEACH AND SHOPS EVERYWHERE. IF YOU ARE LOOKING FOR A GOOD PRICE HOTEL WITH A GOOD LOCATION AND CLEAN ROOMS THIS IS A VERY GOOD CHOISE!!

10/10 Excellent

fredo, paignton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good service
very pleasant stay and really nice staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and amazing hotel for your $$$
We were originally going to stay only one night at La Residence however following an amazing first night we stayed for a further eight. The staff are amazingly friendly, greeting you with smile and conversation even when arriving home at 2am. The rooms are cosy, quiet (some reviews complain about street noise but we experienced nothing but peace) and with free highspeed internet it is everything you need. The location is amazing, a stones throw away from all Juan les Pins beaches, shops and the train station. If your budget doesn't allow you to stretch too far for a hotel, I highly recommend La Residence for your stay in Juan Les Pins.

8/10 Good

Verified traveller

Liked: Cleanliness

6/10 Okay

Ayoub

Disliked: Cleanliness
Stayed 3 nights in Sep 2023

8/10 Good

Thierry

C’est très bien,le personnel à l’écoute
Stayed 5 nights in Sep 2023