King Suite | Minibar, in-room safe, desk, free WiFi

Reviews of Nirvana Cosmopolitan

Nirvana Cosmopolitan
Güzeloba Mah. Yasar Sabutay Cad. No:32, Lara –Kundu, Antalya, Antalya

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 45 reviews" "
Rating 8 - Good. 9 out of 45 reviews" "
Rating 6 - Okay. 4 out of 45 reviews" "
Rating 4 - Poor. 3 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

FRANCISCO

Stayed 2 nights in Nov 2023
Response from Nirvana Hotels CRM on 11 Dec 2023
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

10/10 Excellent

Akhtar Iqbal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff, very friendly and professional, catered for everything. Even if sometimes there were language barriers the staff accommodated us and provided everything we need. I highly recommend the hotel and its staff are an asset to the place
Stayed 5 nights in Sep 2023
Response from Nirvana Hotels CRM on 2 Oct 2023
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

4/10 Poor

Darin

Stayed 2 nights in Aug 2023
Response from Nirvana Hotels CRM on 9 Sept 2023
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

10/10 Excellent

Chaim Chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from CRM Nirvana Hotels on 29 Aug 2023
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

10/10 Excellent

Hala

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Nirvana Hotels CRM on 1 Aug 2023
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

2/10 Terrible

Muhammad Naveed, Frisco

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Doesn’t look like a family friendly place, beach is dirty, rooms are dirty, very noisy all night with loud music.
Stayed 2 nights in Jun 2023
Response from CRM Nirvana Hotels on 26 Jun 2023
Dear Guest,We would like to thank you for choosing Nirvana Cosmopolitan Hotel. Thank you for your precious time to share with us your review about your holiday. We are very sorry that we could not match your expectation. On the other hand, this way, you give us the opportunity to improve the quality of our services and to offer you a better experience on your next visit.As the Nirvana Hotels family, our goal is to improve the quality of the services we offer on a daily basis. For this reason, the complaints, reviews and suggestions that come from our guests are taken very seriously and make a positive contribution to our work.We have already passed on the points you have given in relation the points to the responsible departments and are already being improved.Hope to see you again at our hotel.Best regards,

10/10 Excellent

Gjorgi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the service was Great! and the food was unforgettable!
Stayed 5 nights in Apr 2023
Response from Nirvana Hotels CRM on 12 May 2023
Dear Guest,Thank you for your precious time to share with us your review about your holiday. First of all, your review for our service quality and staff team made us proud. On behalf of Nirvana Hotels we thank you very much for your kind and sincere comments. This way, you give us the opportunity to improve the quality of our services.As the whole Nirvana Family, we are glad that you are satisfied with your holiday and We do hope your fond memories of Nirvana Hotels will inspire you to return one day,Best regards,CRM Nirvana Hotels

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent food.
Stayed 3 nights in Apr 2023
Response from CRM Nirvana Hotels on 10 Apr 2023
Dear Guest,Thank you for your precious time to share with us your review about your holiday. First of all, your review for our service quality and staff team made us proud. On behalf of Nirvana Hotels we thank you very much for your kind and sincere comments. This way, you give us the opportunity to improve the quality of our services.As the whole Nirvana Family, we are glad that you are satisfied with your holiday and We do hope your fond memories of Nirvana Hotels will inspire you to return one day,Best regards,CRM Nirvana Hotels

10/10 Excellent

Ihsan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice. Especially the staff were very friendly. Rabia lady who served the bar was very interested in us, thank you.
Stayed 3 nights in Mar 2023
Response from CRM Nirvana Hotels on 21 Mar 2023
Dear Guest,Thank you for your precious time to share with us your review about your holiday. We are very happy that we could match your expectation.On behalf of Nirvana family, we will be happy to welcome you again in Nirvana hotel chain. Looking forward to seeing you at Nirvana Hotels.Best regards,

10/10 Excellent

Mustak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great hospitality from guest relations to the cleaning staff.
Response from CRM Nirvana Hotels on 8 Dec 2022
Dear Guest,Thank you very much for the fantastic review. We really appreciate your amazing comments and we are delighted to see that our team added that little touch to make your experience special.We look forward to welcoming you back to Nirvana Hotels in the near future.Best regards,

4/10 Poor

Pedro

Travelled with family
Disliked: Staff & service, property conditions & facilities
The food was wonderful. Other than that the experience was kind of disappointing. It felt like a mall and not a resort. The rooms were like cheap cubbies. Some of the staff was really nice but others really seemed very uninterested in dealing with guests, especially in the gym.
Stayed 2 nights in Apr 2022
Response from CRM Nirvana Hotels on 25 Apr 2022
Dear Guest, Thank you for your precious time to share with us your review about your holiday. First of all, your review for our service quality and staff team made us proud. On behalf of Nirvana Hotels we thank you very much for your kind and sincere comments. The reviews and ratings fromall our guests are recorded in detail through our P- Assistants during the holiday. We need detailed concrete information about the services that you have declared that you are not satisfied with. We kindly ask you to contact us via crm@nirvanahotels.com.tr about your reservation details, name and surname and share the details of your complaint.

10/10 Excellent

Mary Abiodun

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed my stay here, the rooms could be bit better however everything else was really nice. Beach is walking distance and so is aqua park
Stayed 4 nights in Apr 2022
Response from CRM Nirvana Hotels on 25 Apr 2022
Dear Guest, Thank you for your precious time to share with us your review about your holiday. First of all, your review for our service quality and staff team made us proud. On behalf of Nirvana Hotels we thank you very much for your kind and sincere comments. This way, you give us the opportunity to improve the quality of our services. As the whole Nirvana Family, we are glad that you are satisfied with your holiday and we would like to welcome you again as soon as possible. Goodbye. Best regards,

10/10 Excellent

Pantea

Stayed 6 nights in Mar 2022
Response from CRM Nirvana Hotels on 1 Apr 2022
Dear Guest, Thank you for your precious time to share your review with us about your holiday. Your satisfaction with our service is very important for us, so we are very grateful that you have rated our hotel with 10 points. On behalf of Nirvana Hotels, we will be glad to see you again in our hotel chain. Best regards,

10/10 Excellent

Andrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2021
Response from CRM Nirvana Hotels on 22 Mar 2022
Dear Guest, Thank you for your precious time to share your review with us about your holiday. Your satisfaction with our service is very important for us, so we are very grateful that you have rated our hotel with 10 points. On behalf of Nirvana Hotels, we will be glad to see you again in our hotel chain. Best regards,

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Nirvana Hotels CRM on 17 Nov 2021
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

8/10 Good

Yana, Silverthorne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2021
Response from Nirvana Hotels CRM on 17 Nov 2021
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

10/10 Excellent

Yevgen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021
Response from CRM Nirvana Hotels on 22 Mar 2022
Dear Guest, Thank you for your precious time to share your review with us about your holiday. Your satisfaction with our service is very important for us, so we are very grateful that you have rated our hotel with 10 points. On behalf of Nirvana Hotels, we will be glad to see you again in our hotel chain. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Everything you need to know!
Lobby was excellent and new! Fantastic gym for basketball and overall food quality was good, except for the afternoon snacks outside the buffet. Plenty of swimming options and great beach setup plus slides for kids. Only problem is that rooms were already showing signs of age, wear n tear and this is less than one year old. Our bathroom was in rough shape and the shower drain wasn’t working plus minibar fridge was not cold at all. A tech came to the room and said it was fine…! Last issue is the sewage smell when walking the grounds they really need to address that.
Stayed 5 nights in Aug 2021
Response from CRM Nirvana Hotels on 22 Mar 2022
Dear Guest, Thank you for your precious time to share with us your review about your holiday. Your comments and suggestions very important for us to improve the quality of our services. We are very sorry that you did not get in touch with your personal assistant during your holiday. In that case, we would be able to settle all the negative moments and try to make your stay at our hotel as successful as possible. Please be sure what we will forward your complaint to the responsible departments and the necessary measures will be taken. On behalf of Nirvana Hotels, we wish you all the best.

10/10 Excellent

MHD Fawaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why you must book at this hotel?
Service: Staff were very polite and supportive all the way during our stay. They could do more to get extra staff who do speak English specially on the food site but I managed my stay as I have reasonable Turkish language skills. Hotel: Excellent rooms, very luxury, amazing entertainment programme and they update you via whatsapp in the morning to schedule your day. Pool and sea games were great and engage both kids and adults. The kids club is amazing but it needs to be promoted more as we only knew about it by coincidence. The hotel must give visitors a list of all the facilities available once they arrive to benefit from the support. Foodwise: Great food, more than 50+ variety in the restaurants and available 24 hours and this applies to drinks as well. One bad thing happened on the last day when I wanted to celebrate my son's birthday and the head of the entertainment team promised to announce this on the theatre stage where the shows take place at 9 pm every night but then he failed to do, He approached me again and said he'll be back in 20 minutes but never did this which left my son deeply upset and we left the theatre to celebrate somewhere else. It is better to stick with the promise next time "Mr. Head of entertainment". But all the other entertainment team were great and supportive.
Stayed 5 nights in Aug 2021
Response from Nirvana Hotels CRM on 17 Nov 2021
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

10/10 Excellent

Amthal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from CRM Nirvana Hotels on 29 Jul 2021
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The best part about this hotel is the restaurant staff, Starbucks, and Chi (vegan restaurant). Great gym also! Otherwise disappointing. Pool looks like it’s next to a warehouse, very unappealing and has an abandoned feel to it. Beach is not great. Looks like a public beach. No waiter service at the beach either, so every time you need a drink or a bite to eat, you have to walk to the restaurant area. There are nice cabanas at the beach, but they’re always reserved by people and we couldn’t get it, so reserve before your trip. Check in process very long - it can take an hour or more. Front desk clerks don’t really know what’s going on or have the right information about the hotel or its facilities - I’m guessing it’s because the hotel is still very new, so things are not running very smooth. Everyone gives you different prices, different opening hours lol No coherence. Overall, in my opinion, very average stay.
Stayed 3 nights in May 2021
Response from Nirvana Hotels CRM Departmanı on 19 May 2021
Dear Guest, Thank you for letting us know about your recent holiday experience with us. We apologize if we could not meet your expectation and appreciate you taking time to share your concerns. As a Nirvana Hotels, our goal is to provide a best servis for our dear guests. Best regards,

2/10 Terrible

Luis

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2021
Response from Nirvana Hotels CRM Departmanı on 14 May 2021
Dear Mr. Luis, Thank you for letting us know about your recent holiday experience with us. We apologize if we could not meet your expectation and appreciate you taking time to share your concerns. As a Nirvana Hotels, our goal is to provide a best servis for our dear guests. Best regards,

10/10 Excellent

Hailey

Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2021
Response from Nirvana Hotels CRM Departmanı on 15 May 2021
Değerli Misafirimiz, Öncelikle tatilinizi değerlendirmeye vakit ayırdığınız için çok teşekkür ederiz. Sizlerin görüşü, hizmet kalitemizi artırmak adına bizler için çok önemli, dolayısıyla otelimizi 10 puan olarak değerlendirmenize çok mutlu olduk. Tüm Nirvana Ailesi olarak, bir sonraki tatilinizde de sizleri ağırlamaktan mutluluk duyarız. Hoşça kalın. Saygılarımızla

8/10 Good

Elaine

Liked: Cleanliness, staff & service
Keversary lara review
Very good budget hotel Very clean and nice food Staff ard lovely In need of a make over
Stayed 7 nights in Nov 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value, Great Service, It Has Everything
I really really enjoyed my stay here. The facilities were impressive in scale and variety, with something for everyone (Olympic sized outdoor swimming pool, indoor swimming pool, gym, Turkish bath, football pitches and tennis courts, the list could go on). The main structure is clearly aging, however it is comfortable and well-maintained. I especially enjoyed the grilled steak in the outdoor seating area on my last night here, and spending time at the snack bar by the hotel's private beach in between dips in the sea. The hours of the bars, snack bar, and restaurant, are not very restrictive like at many other all inclusive resorts, so you are always able to find nice food or a refreshing cocktail, mocktail, coffee or tea, etc. whatever the hour. I'd like to thank the welcoming and accommodating staff for making my stay memorable and enjoyable. I would definitely return here if opportunity permits!
View of the sunrise over the Mediterranean from my guest room balcony.
Lounge area at the snack bar by the beach.
View of the spacious private beach with sunchairs and beach volleyball.
Stayed 3 nights in Nov 2019

10/10 Excellent

Mustafa

Travelled with family
Stayed 1 night in Dec 2023
Response from Nirvana Hotels CRM on 11 Dec 2023
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

6/10 Okay

Cornelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voor ons niet ideaal.
Beetje apart hotel dat lijkt op een grote fabriekshal. Veel harde en aparte muziek voor bepaalde doelgroep en dus niet voor de gemiddelde europeaan.
Stayed 3 nights in May 2023
Response from CRM Nirvana Hotels on 26 Jun 2023
Dear Guest,We would like to thank you for choosing Nirvana Cosmopolitan Hotel. Thank you for your precious time to share with us your review about your holiday. We are very sorry that we could not match your expectation. On the other hand, this way, you give us the opportunity to improve the quality of our services and to offer you a better experience on your next visit.As the Nirvana Hotels family, our goal is to improve the quality of the services we offer on a daily basis. For this reason, the complaints, reviews and suggestions that come from our guests are taken very seriously and make a positive contribution to our work.We have already passed on the points you have given in relation the points to the responsible departments and are already being improved.Hope to see you again at our hotel.Best regards,

10/10 Excellent

Kadir

Stayed 1 night in May 2023
Response from Nirvana Hotels CRM on 29 Jul 2023
Değerli Misafirimiz, Değerli vaktinizi ayırarak tatilinizle ilgili görüşlerinizi bizlerle paylaştığınız için teşekkür ederiz. Beklentilerimizi fazlasıyla karşılayabildiğimiz için çok mutluyuz. Nirvana ailesi adına sizleri otel zincirimizde tekrar ağırlamaktan mutluluk duyacağız. Nirvana Hotels'de görüşmek dileğiyle. Saygılarımla,

6/10 Okay

Hüseyin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Ein Luxus Hotel aber leider nicht Pet Hotel. Erstmal mal positive; Das Essen war sehr gut, Service Personal war sehr freundlich. Wir haben uns gefreut das wir mit unserer Liebsten zusammen Urlaub machen können aber leider sie dürfen mit ihm nur draußen sitzen. 😳 schon beim reception waren die sehr unfreundlich wir müssten 40 Euro für die Nacht bezahlen damit er in die Zimmer darf! Der receptionist war sehr dominant und unfreundlich. Er hat alles besser gewusst und wir haben gelogen nach seiner Meinung. Sie können hier ihr Hund oder Katze nur abgeben im Nebengebäude sonst können sie nur im Garten wie alle anderen Hotels.
Stayed 2 nights in Apr 2023
Response from Nirvana Hotels CRM on 24 Apr 2023
Sehr geehrter Gast,Vielen Dank für Ihren Besuch in unserem Nirvana Cosmopolitan Hotel und auch dafür, dass Sie sich im Anschluss Ihrer Reise die Zeit genommen haben bei Expedia zu bewerten.Als Nirvana Hotels Familie ist es unser Ziel, die Qualität der angebotenen Dienstleistungen täglich zu verbessern. Aus diesem Grund werden die Beschwerden, Kritiken und Anregungen, die von unseren Gästen kommen sehr ernst genommen und leisten einen positiven Beitrag zu unserer Arbeit.Sie können sicher sein, dass Ihr Urlaubserlebnis an unsere Hotelleitung übermittelt wurde und dass Ihre Beobachtungen und Gedanken zu den von Ihnen angesprochenen Themen mit allen Einzelheiten an die zuständigen Abteilungsverantwortlichen übermittelt wurden.Wir möchten, dass Sie wissen, dass wir alle Anstrengungen unternehmen werden, um Ihre Unzufriedenheit bei Ihrem nächsten Besuch in unserer Einrichtung auszuräumen, und wir möchten, dass Sie wissen, dass wir uns geehrt fühlen, Sie wieder bei uns begrüssen zu dürfen.Mit freundlichen Grüßen,Nirvana Hotels CRM

10/10 Excellent

Firat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes und zuvorkommendes Personal … extra großes Lob an Esra und ihr Team.. keine Wünsche offen gelassen Auch das Aktivitätenteam um Tuncay und James hat dafür gesorgt dass nie Langeweile aufkam
Stayed 2 nights in Apr 2023
Response from CRM Nirvana Hotels on 13 Apr 2023
Lieber Gast,Vielen Dank für Ihre kostbare Zeit, um uns Ihre Bewertung über Ihren Urlaub mitzuteilen. Zunächst einmal hat uns Ihre Bewertung unserer Servicequalität und unseres Mitarbeiterteams stolz gemacht. Im Namen von Nirvana Hotels danken wir Ihnen sehr für Ihre freundlichen und aufrichtigen Kommentare.Als ganze Nirvana-Familie freuen wir uns, dass Sie mit Ihrem Urlaub zufrieden sind, und wir hoffen, dass Ihre schönen Erinnerungen an die Nirvana Hotels Sie dazu inspirieren werden, eines Tages wiederzukommen.CRM Nirvana-Hotels

6/10 Okay

Julien

Travelled with family and small children
Le hall de l'hôtel est impressionnant. Les installations de la salle de sport sont au top. Le dimensionnement des différentes zones communes de l'hôtel a bien été pensé car en aucun cas, nous nous sommes sentis les uns sur les autres.
Response from Nirvana Hotels CRM on 16 Nov 2022
Dear Guest,Thank you for your precious time to share with us your review about your holiday. First of all, your review for our service quality and staff team made us proud. On behalf of Nirvana Hotels we thank you very much for your kind and sincere comments. This way, you give us the opportunity to improve the quality of our services.As the whole Nirvana Family, we are glad that you are satisfied with your holiday and we would like to welcome you again as soon as possible. Goodbye.Best regards,

10/10 Excellent

Schahine

Stayed 7 nights in Sep 2022
Response from CRM Nirvana Hotels on 21 Nov 2023
Dear Guest, Thank you for your precious time to share your review with us about your holiday. Your satisfaction with our service is very important for us, so we are very grateful that you have rated our hotel with 10 points. On behalf of Nirvana Hotels, we will be glad to see you again in our hotel chain. Best regards,

8/10 Good

fatih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2022

10/10 Excellent

ANTONIO DE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel établissement proposant de nombreux services appropriés pour tout type de voyageurs. Infrastructure prévue pour tous les profils de voyageurs avec ou sans enfants. Enfin le personnel est vraiment respectueux. Je le recommande et y retournerai.
Stayed 6 nights in Feb 2022
Response from Département CRM de Nirvana Hotels on 11 Mar 2022
Notre cher hôte, Tout d'abord, vos éloges pour la qualité de notre service et notre équipe de personnel nous ont rendus fiers. Comme toute la famille" Nirvana Hotels, nous vous remercions beaucoup pour vos aimables et sincères commentaires. Vos gentils commentaires pour notre personnel constituent la source de motivation la plus importante pour nous et vos remerciements seront certainement partagés avec les unités concernées. Comme toute la famille Nirvana, nous tenons à vous dire que nous sommes heureux que vous soyez satisfait de vos vacances et que nous souhaitons vous accueillir à nouveau dans les plus brefs délais. Salutations,

8/10 Good

Koval

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, limited services outside of the season but was OK!
Stayed 1 night in Dec 2021
Response from Nirvana Hotels CRM on 22 Mar 2022
Dear Guest, First of all, we would like to thank you as the Nirvana Family for choosing our hotel for your holiday. Your opinions and thoughts are very valuable to us in order to increase our service quality. We hope that you will choose us again and change your opinion in a positive way. As the whole Nirvana Family, we wish you well. Goodbye. regards

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innenräume und Strand sehr schön. Hochwertiges Essen und gute Getränke. Außenansicht kann mit den anderen Hotels nicht mithalten. Super Wasserpark für Kinder, die Pools sind nicht schön. Das Hotel ist fest in russischer Hand.
Stayed 6 nights in Nov 2021
Response from Nirvana Hotels CRM on 17 Nov 2021
Sehr geehrte Frau Silvia, Herzlichen Dank für Ihren Besuch im Nirvana Cosmopolitan Hotel. Es ist schön zu lesen, dass wir sie im algemein zufrieden stellen konnten. Ihre positiven Bemerkungen werden wir sehr gerne an unsere Mitarbeiter mitteilen.Wir haben uns sehr gefreut zu lesen, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren. Über einen erneuten Besuch würden wir uns sehr freuen und wünschen Ihnen bis dahin alles Gute. Mit freundlichen Grüßen,

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On a passé un excellent séjour. Assez surpris de sa grandeur sans être trop dérangé par le monde... En all inclusive, le seul petit bémol est la qualité du vin à table mais possibilité d'acheter à petit prix, du meilleur. Le personnel est super aimable et l'hotel est d'une propreté incroyable Si on aime ce genre de vacances et d'hotel, c'est le bon endroit ou aller..
Stayed 2 nights in Oct 2021
Response from Nirvana Cosmopolitan Hotel on 15 Nov 2021
Dear Pierre, Greetings from Nirvana Cosmopolitan Hotel! We would like to thank you for your kind review! We are pleased to hear that you enjoyed your stay at Nirvana Cosmopolitan. We wish to see you again at Nirvana Cosmopolitan. Best regards, Nirvana Cosmopolitan Hotel

8/10 Good

Altug

Stayed 2 nights in Oct 2021
Response from Nirvana Hotels CRM on 17 Nov 2021
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 7 nights in Jul 2021
Response from CRM Nirvana Hotels on 29 Jul 2021
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

10/10 Excellent

hasan watheq yaseen

Stayed 6 nights in Jul 2021
Response from CRM Nirvana Hotels on 29 Jul 2021
Dear Guest, Thank you for your precious time to share with us your review about your holiday. We are very happy that we could much your expectation. On behalf of Nirvana family, we will be happy to welcome you again in our hotel chain. Looking forward to seeing you at Nirvana Hotels. Best regards,

10/10 Excellent

RECEP EMRE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Nirvana Hotels CRM Departmanı on 29 Jun 2021
Değerli Misafirimiz Recep Emre Bey, Öncelikle tatilinizi değerlendirmeye vakit ayırdığınız için çok teşekkür ederiz. Sizlerin görüşü, hizmet kalitemizi artırmak adına bizler için çok önemli, dolayısıyla otelimizi 10 puan olarak değerlendirmenize çok mutlu olduk. Tüm Nirvana Ailesi olarak, bir sonraki tatilinizde de sizleri ağırlamaktan mutluluk duyarız. Saygılarımızla,

10/10 Excellent

Egor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2021
Response from Nirvana Hotels CRM Departmanı on 11 May 2021
Değerli Misafirimiz, Öncelikle tatilinizi değerlendirmeye vakit ayırdığınız için çok teşekkür ederiz. Sizlerin görüşü, hizmet kalitemizi artırmak adına bizler için çok önemli, dolayısıyla otelimizi 10 puan olarak değerlendirmenize çok mutlu olduk. Tüm Nirvana Ailesi olarak, bir sonraki tatilinizde de sizleri ağırlamaktan mutluluk duyarız. Hoşça kalın. Saygılarımızla

10/10 Excellent

Halil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Nirvana Hotels CRM Departmanı on 4 May 2021
Değerli Misafirimiz, Öncelikle tatilinizi değerlendirmeye vakit ayırdığınız için çok teşekkür ederiz. Sizlerin görüşü, hizmet kalitemizi artırmak adına bizler için çok önemli, dolayısıyla otelimizi 10 puan olarak değerlendirmenize çok mutlu olduk. Tüm Nirvana Ailesi olarak, bir sonraki tatilinizde de sizleri ağırlamaktan mutluluk duyarız. Hoşça kalın. Saygılarımızla

10/10 Excellent

Adil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey mükemmel ve ilgili personeller oteli daha üst bir segmente taşımış
Stayed 2 nights in Apr 2021
Response from Nirvana Hotels CRM Departmanı on 24 Apr 2021
Değerli Misafirimiz, Tatiliniz için Nirvana Cosmopolitan otelimizi tercih etmiş olmanızdan ve zaman ayırıp kıymetli görüşlerinizi paylaşmanızdan dolayı çok teşekkür ederiz. Tatiliniz süresince keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı öğrenmek bizleri çok mutlu etmiştir. Sizlerden gelen övgü dolu sözler bunu başardığımızı ve doğru yolda olduğumuzu göstermekte ve bizlere ayrı bir motivasyon kaynağı olmaktadır. En kısa zamanda sizleri tekrar ağırlamak ve Nirvana Hotels farkını yeniden yaşatmak dileklerimizle... Saygılarımızla,

10/10 Excellent

Donya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beklentimin üstüne oldu. Yemekler harikaydı.. Hizmet süperdi. Temizlik konusunda biraz daha iyi olabilirdi. Ama genel olrak memnun kaldım. Çok güzel anılar geçirdim orda. Teşekkürler Kervansaray Lara ♥️♥️♥️♥️♥️
Stayed 3 nights in Nov 2019