Espina Hotel has a lot of potential, nice balcony and good sized family rooms, however there are a few concerns that need to be addressed, firstly your service is absolutely disgusting, at check in I asked is there anyone to help me with luggage, answer was no, no apologies, so I had to carry my suitcases to my room. Appaling never experienced in a hotel. Can I have a iron please, hotels which are 3 stars provide this service, I was told no we don’t have an iron for guests. But I would like to thank Aycha at reception who was the only member of staff who was very kind and helpful.
If your booking this hotel be prepared to carry your luggage down to your rooms, no iron available, cleaners only will clean at their time otherwise your room won’t be cleaned and rude staff.