"After arriving at the hotel we left right away to head out for dinner. After coming back to the room around 10:30 we noticed the TV would not turn on nor did any of our outlets work. We phoned the front desk and a worker came around 11pm. They could not get the outlets or tv to work either. At 12pm we finally had to move rooms (as we had to have working outlets to charge our phones.) However, the only room left was by the elevator. This room was not bad at all, very clean. But it was rather noisy however, we needed working outlets so had no other choice but to move rooms at midnight.
The next morning my husband and I left to go into Dublin, by the time we got back to the room neither of our new cards worked for the new room. We were rather tired and irritated. We also paid extra for the breakfast for two of the three days we stayed. The food was okay (nothing special or good.) The wait staff for serving from the buffet the first morning was rather rude and short to every person (not just myself and husband) while the second morning the pancake machine would not work. When I asked a different guy behind the buffet he just shrugged and asked “what do you want.” At this point i was so uncomfortable with my overall experience and I'm happy to be checked out of the hotel. I’m only giving it a 3 star as the room cleaner was absolutely amazing and the woman that checked us in was extremely sweet. The hotel overall was clean and nice, but not worth the hassle nor was the breakfast."
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