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Reviews of Fairfield Inn & Suites by Marriott Anderson

2.5 out of 5
Fairfield Inn & Suites by Marriott Anderson
2400 East 64th Street, Anderson, IN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 360 reviews" "
Rating 8 - Good. 81 out of 360 reviews" "
Rating 6 - Okay. 15 out of 360 reviews" "
Rating 4 - Poor. 13 out of 360 reviews" "
Rating 2 - Terrible. 13 out of 360 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water. No one would answer the desk. Awedul place. Never again.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off the highway. Breakfast wasn’t the best. Room was clean and quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Great Location.
Stayed 1 night in Mar 2024

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service
Cold showers …limited hot water for 3 day stay. I told staff but no apologies and attempts to resolve..said they’d make a note for gm.

10/10 Excellent

Ladeana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Trudy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Phil, Fort Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

irvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, shopping and dining close by
Stayed 1 night in Feb 2024

8/10 Good

Any

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Paul

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
What a mess
Room layout is good, but what a mess. Carpet had not been vacuumed (debris everywhere and a pair of sunglasses left on the floor), dried goop on the light switch entering the room, and hair left in the sink and shower. Requested the room to be cleaned while I was gone the next day and nothing was done except making the bed. They transferred me to a different room. Also, in a hotel not near filled I was initially given a room looking straight at the back of a building facade wall. After I checked out I was phoned that I had left a laptop and other items in my room. I had them all with me. Overall, a disorganized disaster.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Patrice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we stayed at during our mini vacation. Seth at the front desk was very polite and quick to get us checked in. Quite a selection for breakfast too. Would stay here again if we're ever in Anderson Indiana again.
Stayed 1 night in Dec 2023

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Night We Will Never Forget!
We had an exceptional overnight stay at this hotel with our family. The spacious and well-appointed rooms provided a comfortable retreat, and the staff's hospitality exceeded our expectations. The amenities were fantastic, and our kids especially enjoyed the pool. The hotel's central location made visiting with family and exploring the city convenient. Overall, a memorable experience that deserves a solid 5 stars.
Stayed 1 night in Nov 2023

10/10 Excellent

Chaz

Stayed 1 night in Oct 2023

6/10 Okay

Howard

Travelled with family, Business traveller
Liked: Cleanliness
Nothing fancy but nothing good. Expensive for the value
Stayed 2 nights in Oct 2023

6/10 Okay

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

fiorella

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Aug 2023

8/10 Good

Belinda

Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Holly on 29 Sept 2023
Hi Lisa, thank you for the perfect rating! We appreciate your stay at Fairfield Inn & Suites Anderson.

10/10 Excellent

Polly, libertyville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay. wonderfully clean room and extraordinarily comfortable bed.
Stayed 1 night in Aug 2023
Response from Holly on 29 Sept 2023
Hi Polly, thank you for your kind words. We are thrilled to hear about the comfort of your stay. When visiting Anderson, please consider choosing us for all of your lodging needs!

10/10 Excellent

ROY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Response from Holly on 29 Sept 2023
Hi ROY, thank you for the perfect rating! We were so happy to have you stay with us.

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms need maintenance
Ac did not work well The shower was gross and the a shower head was not property installed so water sprayed into the bathroom when on
Stayed 2 nights in Aug 2023
Response from Holly on 29 Sept 2023
Hi Michael, thank you for sharing your experience and bringing this to our attention. Please contact us directly to discuss further.

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good clean stay! Expensive for the stay but clean
Stayed 1 night in Jul 2023

10/10 Excellent

wISE

Stayed 2 nights in Jul 2023

6/10 Okay

Kyle

Travelled with group
Disliked: Property conditions & facilities
smoker friendly.. if you like the ash tray smell
not worth the price, place smelled like a dirty ash tray.
Stayed 1 night in Jul 2023

6/10 Okay

William

Liked: Cleanliness
No backup plan to check in or check out. Very frustrating
Stayed 1 night in Jun 2023

10/10 Excellent

Julie

Stayed 1 night in Jun 2023

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Staff & service
Don’t eat the breakfast!!!
Good front desk staff, very helpful. Hotel is dated and the bathroom in my room was dirty. Breakfast is worthless, I guess that’s why it’s free, yuck!!!
Stayed 2 nights in May 2023

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mike
Have stayed there before. The best hotel in the local area. Very expensive. It and Hampton Inn at that location have been more costly than hotels closer to Indianapolis. Have never understood that. Wife and I know the area well. We grew up there.
Stayed 5 nights in May 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great one night stay! Comfortable bed, great pillows, very clean bathroom
Stayed 1 night in May 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and efficient service.
Stayed 2 nights in May 2023

2/10 Terrible

cheryl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Too expensive… no hot water, no clean towels second day
Stayed 2 nights in May 2023

4/10 Poor

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had a nice experience with the check in, a wonderful nights sleep but absolutely no hot or even luke warm water the next morning for showers. We asked for any type of compensation for this inconvenience and we're told it would be our responsibility to follow up on it at a later date. We are traveling and won't bother with that but also will not return here or recommend this hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

DEAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

BONNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The TV didn’t work in our room so we had to change rooms. There was only one coffee cup in the room so we had to get another one. The staff was helpful in coming right up to checkout the TV. The breakfast was OK.
Stayed 1 night in Apr 2023

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The water was a problem. I was told by the desk staff that I needed to run the water a long time before it would get hot. It was a very long time--what a waste. I'll take that good rating for eco-friendly.
Stayed 2 nights in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever in Anderson. I visit family there often so it's nice to know Fairfield has located there!
Stayed 2 nights in Mar 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Barbara

Business traveller, Travelled with partner
Liked: Property conditions & facilities
We were disappointed in the breakfast. It was not kept filled and tables were not clean. We were not told that the bath towels would not be replaced and the bed made until after it wasn’t done and our towels were on the floor because that is what the sign in the bathroom said to do to get new towels. We did get the front desk to give us towels after questioning why we didn’t get them.
Stayed 2 nights in Feb 2023