Desk, soundproofing, iron/ironing board, free WiFi
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Reviews of Budget Inn Express

2 out of 5
Budget Inn Express
5505 Hwy 187, Anderson, SC

Reviews

5.6
Rating 10 - Excellent. 28 out of 198 reviews" "
Rating 8 - Good. 43 out of 198 reviews" "
Rating 6 - Okay. 33 out of 198 reviews" "
Rating 4 - Poor. 38 out of 198 reviews" "
Rating 2 - Terrible. 56 out of 198 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

William

Travelled with family
The room was recently renovated and was clean. The room was a good value for the price.
Stayed 1 night in May 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Marie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the WORST place I have ever stayed and we felt very unsafe. The bath towels were stained. And to make it a complete nightmare, we discovered cockroaches crawling around in the morning. We want a FULL refund!

6/10 Okay

Bill

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy room/careless management
The floor of the room was filthy. I told the front desk about this after our first night and they said they would clean it. It was just as dirty the second night. Management didn't care when I voiced my complaints the next night. I tried calling back four times over the following two weeks to speak with or leave a message with a manager about my experience. They never bothered to call back.
Photo of the towel that I wiped on the floor. There was zero concern when I showed this to the person working the front desk.
Stayed 2 nights in Nov 2023

2/10 Terrible

ANA MARIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Shital, Sterling

Stayed 1 night in Nov 2023

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Went to room after checking in and there was a space of 1/2 inch between door and frame. Went to front desk told her we weren't staying . She said owner doesn’t give refunds if its 10 minutes past check-in
Stayed 1 night in Nov 2023

8/10 Good

Shawn

Travelled with family
Liked: Amenities
Ok
Stayed 1 night in Oct 2023

4/10 Poor

Bill

Disliked: Cleanliness
You get what you pay for
Its a cheap price hotel, and thats what your gana get. Not the cleanest but a place to sleep better than my truck. Some safety concerns plug outlet behind bed is a fire hazard (no cover on it,and outlet wires exposed found it when replacing the bed head board back on it fell off while moving the pillows around, and glad i didnt get hurt had to have employee help to place it back up because it was so heavy. Employees were nice.
Stayed 4 nights in Oct 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old, well-used motel. It was clean and staff was nice. It was a good value.
Stayed 1 night in Sep 2023

2/10 Terrible

ANTHONY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wrong beds and roaches
Upon arrival, i reserved a king and received 2 fulls. When turning in light roaches were everywhere. We returned to the desk to find no other rooms available. In return, we left and made the 3 hour drive home at 2am.
Stayed 1 night in Sep 2023

8/10 Good

Matt

Stayed 1 night in Sep 2023

2/10 Terrible

Shawn

Travelled with pets
Disliked: Cleanliness, staff & service, amenities
The only endearing quality is I that I was able to have my dog with me, but there was no mention of an additional fee. When I checked in the first room they gave me was occupied when I walked in which was kind of disturbing. Imagine walking into what you think is an empty room with the TV on, bed covers missing, and soda cans everywhere. The room they gave me was tidy, but bugs kept coming in under the door that my dog chased around. Last, I've never been in a hotel/motel with no bathroom doors to the shower or toilet, at all in any room. (I asked). For $80 there are other options that I will take next time that accommodate pets for free. The photo looked like a cheap hotel and I've been in plenty traveling. But this was a unique experience that I won't be doing again.
Stayed 2 nights in Aug 2023

2/10 Terrible

Joe

Stayed 1 night in Jul 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Room was way better than expected
Stayed 1 night in Jun 2023
Response from Budget Inn on 22 Jul 2023
Thank you for booking here with us at the Budget Inn, as well for taking the time to leave us a review. We are glad you enjoyed your stay.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2023
Response from Budget Inn on 22 Jul 2023
Thank you for booking your room here with us at the Budget Inn, as well as taking the time to leave us a review. We are happy to hear that you enjoyed your stay.

6/10 Okay

Lindy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely not the best
This was survivable for one night, but wasn't entirely clean- bathroom was clean and sheets seemed clean, but floors were sticky (looked like something spilt and not cleaned), comforter was dirty and there was a slip of paper from a previous guest with the wi-fi password in the room, so we know they didn't clean off any dressers. The bed was comfortable and shower worked fine. The area is a bit sketchy- only one gas station, a Mexican restaurant and this hotel were on this exit. Outside was very dingy and dirty. I would have felt safer with my husband, but it was only my daughter and myself on this trip so we were nervous- ended up putting the chair in front of the door to sleep. Also, the air conditioner had a note on it that you couldn't turn it on high or it would cut off. We had it set on low, but at about 4 am it started cutting on and off over and over again and was very loud, so made it difficult to sleep. Also, walkways were well lit (which I was thankful for), but it did cause a bright light to shine around the curtain all night (curtain was closed) so that made it hard to sleep too.
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Our tv did not work The heater was so loud every time it kicked on it woke me up. Could have used more pillows. But other than that it was fine.
Stayed 1 night in Mar 2023
Response from Budget Inn. on 14 Mar 2023
Thank you for staying here with us at the Budget Inn, as well taking the time to leave us a review. Please next time let the front desk know if you have any problems. Once again thank you for your stay here with us.

10/10 Excellent

Ion

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location good price
Stayed 1 night in Feb 2023
Response from Budget Inn on 23 Feb 2023
Thank you for booking here with us at the Budget Inn. Thank you for taking the time to leave us a review. We look forward to seeing you here back with us at the Budget Inn.

6/10 Okay

Jeffrey

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Jan 2023
Response from Budget Inn on 7 Feb 2023
Thank you for booking here with us at the Budget Inn. Thank you for taking the time to leave us a review. Hope you book with us again soon.

4/10 Poor

Joshua

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bugs in room try charge more money when checked in
Stayed 2 nights in Dec 2022
Response from Budget Inn on 18 Jan 2023
Thank you for booking here with is at the Budget Inn. We do want to apologize for you not enjoying your stay here with us. Thank you for bring this to our attention, Just a reminder that if you check in anytime for 3:00pm, we do charge for an early check in fee. Once again thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Budget inn on 25 Nov 2022
Thank you for booking here with us at the Budget Inn. Also thank you for taking the time to leave us a review. Hope you stay with us here at the Budget Inn again.

4/10 Poor

Anne

Business traveller
Liked: Room comfort
Disliked: Staff & service
The first key card I was given to a room on the 2nd floor, after schlepping all my stuff up there, did not work. The next shift person took pity on me and put me in a room on the first floor with a key card that worked. The room was renovated and well-appointed, but the bedspread had cigarette burns and the only blanket had stains on it. The bathroom seemed clean, but there was a used large bar of soap left from a previous person! The headboard and dresser hadn’t been dusted in a while. The refrigerator was making weird irregular sounds all night long. The smoke detector went off TWICE during the night! I was told that someone was probably smoking outside my door or next door. Oy! Needless to say, I got very little sleep and I will be seeking a refund. And lastly, I was unable to turn off the TV upon leaving the room because the remote was no longer working. )-:
Stayed 1 night in Oct 2022
Response from Budget inn on 25 Nov 2022
Thank you for booking here with us at the Budget Inn. Also Thank you for taking your time to leave us a review. I am sorry that you had some issues with your stay and thank you for bringing them to our attention. We are working on them to make the Budget Inn better. The smoke detectors are in place for our and everyone's safety. If someone takes it out or say if a fire did start, they will go off.

4/10 Poor

Queen

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Nothing but the big ice box
Stayed 2 nights in Oct 2022
Response from Budget inn on 25 Nov 2022
Thank you for booking here with us at the Budget Inn as well for taking the time to leave us a review. We would like to apologize for you not enjoying your stay with us.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Adequate
Mattress was smaller size than steel bed platform. No soap bar provided. Ice machine worked fine. Door lock worked fine. Lavatory drain plug was very difficult. All in all I slept well.
Stayed 1 night in Oct 2022
Response from Budget inn on 25 Nov 2022
Thank you for booking here with us at the Budget Inn, as well for taking the time to leave us a review.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Economical!
Thank you for being so friendly and accommodating! My son and his friend enjoyed their stay!
Stayed 1 night in Oct 2022
Response from Budget inn on 25 Nov 2022
Thank you for booking here with us at the Budget Inn as well for taking the time to leave us a review. We are happy to hear that your son and his friend enjoyed their stay here with us.

2/10 Terrible

Jim

Stayed 1 night in Sep 2022

10/10 Excellent

Preston, York

Liked: Cleanliness, staff & service, property conditions & facilities
Good value.
Stayed 1 night in Sep 2022

4/10 Poor

Jeff

Travelled with partner
Disliked: Property conditions & facilities
After a very hard rain floor was wet in the room because of humidty no towels at first and no door keys
Stayed 1 night in Sep 2022

8/10 Good

Lourdia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Budget inn on 31 Aug 2022
Thank you for booking here with us at the Budget Inn. Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay here with us. Hope you see you again soon.

10/10 Excellent

David

Stayed 1 night in Aug 2022

4/10 Poor

Herbert, Bamberg

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was NASTY!!!!! Floors were dirty' roaches were crawling on the wall and dead roaches on the floor. Bathroom door was NASTY, Dirty hair was left on the shower walls.
Stayed 1 night in Aug 2022
Response from Budget inn on 22 Aug 2022
We would like to start off by apologizing that you did not enjoy your stay here with us. We are working on getting the problem fix. I hope that you will give us another chance in the further.

8/10 Good

Preston

Liked: Cleanliness, staff & service, amenities
Very good value.
Stayed 1 night in Jul 2022
Response from Budget inn on 20 Jul 2022
Thank you for booking here with us at the Budget Inn. Thank you for taking the time to leave us a review. We hope to see you again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Budget inn on 14 Jun 2022
Thank you for taking the time to write us a review. Thank you for staying here with us at Budget Inn. Hope to see you again one day soon.

2/10 Terrible

lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

Corrina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches
Stayed 1 night in May 2022
Response from Budget inn on 16 May 2022
I would like to start off by saying thank you for booking here with us at the Budget Inn. Second is that we do apologize for the stay that you had here with us. Thank you for letting us know and we are on top of getting everything taking care of.

6/10 Okay

Gage

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good, do not care about the guests.
I had to stay a few nights and it was closest to the place I was visiting. First of all, I know that it's a cheap one, but I didn't have many options, but being cheap does not have to mean being dirty. I also experienced a power outage for which no one checked in with the guests who had to stay there and let us know anything. They wouldn't come and bring extra towels or do any cleaning! Their refrigerator was not even cold. If I could give it a worse review than half of a star, I would. Terrible.
Stayed 2 nights in Jan 2022
Response from Budget inn on 31 Mar 2022
Would like to take the time in thanking you for staying here with us at Budget Inn. Second we would like to apologize that you did not enjoy your stay.

4/10 Poor

Richard

Business traveller
Liked: Staff & service
Disliked: Cleanliness
It would have been fine for very inexpensive, if not for a few roaches, and late night trucker arrivals and departures
Stayed 1 night in Mar 2022
Response from Budget inn on 15 Mar 2022
I would like to start off by thanking you for booking here with us at the Budget Inn as well as taking the time to leave us a review. I do apologize that you did not enjoy your stay. Thank you for letting us know and we are taking actions to get things done.

8/10 Good

Carlos

Stayed 2 nights in Mar 2022

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Budget inn on 10 Mar 2022
Thank you for taking the time to leave us a review. I hope that you enjoyed your stay here with us at the Budget Inn. Hope to see you back again soon.

2/10 Terrible

Orielle

Disliked: Staff & service, property conditions & facilities
Only thing good about property
Stayed 1 night in Feb 2022
Response from Budget inn on 8 Mar 2022
Would like to say thank you for leaving us a review.

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean friendly staff. Close to everything.
Stayed 1 night in Feb 2022
Response from Budget inn on 10 Feb 2022
Thank you for taking time to leave us a review. I am glad to hear that you had a great stay here with us at the Budget Inn.

2/10 Terrible

damia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Budget inn on 10 Feb 2022
Thank you for taking the time to leave is a review.

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good room for the price
Stayed 1 night in Nov 2021
Response from Budget inn on 3 Jan 2022
Thank you for taking the time to leave us with a review. Hope to see you again.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Budget inn on 3 Jan 2022
Thank you for taking the time to leave us a review. Hope we get to see you soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. quiet
Stayed 6 nights in Oct 2021
Response from Budget Inn on 9 Nov 2021
Thank you for taking the time out and leaving us with a review. Thank you for staying here with us at the Budget Inn Express. Hope to see you soon.

8/10 Good

Lewis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Budget Inn on 9 Nov 2021
Thank you for staying here with us at the Budget Inn Express and thank you for taking time and leaving us a review. Hope to see you again soon. Thank you.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a last minute stop to sleep here for a few hours on my way to visit a friend. The staff was friendly and knew what they were doing, got me in my room quickly and without any fuss. The room was clean, though the renovation was a bit sloppy (paint splattered and not cleaned off, nothing major) and very pet friendly.. The room was very nice, but loud. I heard every step of the person above me, and I'm not sure that they were being particularly loud. Over all it was a good stay.
Stayed 1 night in Oct 2021
Response from Budget Inn on 1 Nov 2021
Would like to start off by saying thank you for staying here with us at the Budget Inn and taking the time to leave us a review. Thank you and we hope to see you again.