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Reviews of Baymont by Wyndham Anderson

2.5 out of 5
Baymont by Wyndham Anderson
2040 Factory Outlets Dr, Anderson, CA

Reviews

6.8
Rating 10 - Excellent. 195 out of 658 reviews" "
Rating 8 - Good. 153 out of 658 reviews" "
Rating 6 - Okay. 96 out of 658 reviews" "
Rating 4 - Poor. 92 out of 658 reviews" "
Rating 2 - Terrible. 122 out of 658 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Ricardo

Business traveller
Liked: Amenities
Ok
Stayed 1 night in May 2024
Response from Manager on 27 May 2024
Thank you for the review. We are glad you had a good stay and hope to see you the next time you visit the area.

6/10 Okay

brenda

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was very damp and outdated. A can of paint could go along way .
Stayed 1 night in May 2024
Response from Manager on 27 May 2024
Thank you for the feedback. We will address this and hope you give us another opportunity to serve you in the future.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 27 May 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

6/10 Okay

Dulce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service, Mike, was great. Breakfast options were limited and poorly stocked
Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Thank you for the kind words about the great customer service. We hope to see you the next time you visit the area.

8/10 Good

Bunny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Manager on 27 May 2024
Thank you for the nice review. We are glad you had a great stay and hope to see you soon!

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service
I enjoyed my stay here, the free breakfast was terrible and the property is a bit run down, but overall i had a good time
Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Thank you for the feedback. We are glad you had a nice stay and we will address these items.

4/10 Poor

Alisha

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 23 May 2024
We are so sorry you did not have a good experience. We appreciate the feedback. Thank you.

10/10 Excellent

Cheryl

Liked: Amenities, property conditions & facilities
Was fine. Bed was cozy and water pressure good.
Stayed 1 night in May 2024
Response from Manager on 23 May 2024
Thank you for the kind words about the cozy bed and good water pressure. We are glad you had a nice stay and hope to see you the next time you visit the area.

6/10 Okay

Sergey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Except for breakfast. Luckily, there's McDonald's across the street.
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Thank you for the feedback. We are glad you had a nice stay and hope to see you the next time you visit the area.

8/10 Good

Georgeanna

Mike the hotel front desk was so nice. He made us feel like family and gave us idea for supper. Help us in all ways to settle in for the night. Please give him 5 stars
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and liked the front desk staff. We hope to see you the next time you visit the area.

6/10 Okay

Mary

Disliked: Property conditions & facilities
Room was hot when I entered. I turned on the AC and it looks like it’s not working great. Room is not cooling off. The sink is disgusting. It’s clearly clogged and has not been cleaned. I had to brush my teeth in the tub.
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Thank you for the feedback. We will address this.

2/10 Terrible

Elizabeth

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Continental breakfast was extremely limited. We ended up going elsewhere for food. The hotel was generally ran down and dirty. Pool and hot tub were nice. Would likely not stay here again.
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Thank you for the feedback. We are glad you liked the friendly staff and pool/hot tub. We hope you give us another opportunity to serve you in the future.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay location and very clean
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness
There was a white powder in the bathroom floor.
Stayed 2 nights in May 2024
Response from Manager on 13 May 2024
Thank you for letting us know. We are so sorry and will address this.

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and unsafe.
Stayed 4 nights in Feb 2024
Response from Manager on 10 May 2024
We are so sorry you did not have a good experience. We appreciate the feedback and will address these items. Thank you.

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Manager on 8 May 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 8 May 2024
Thank you for the feedback. We hope you enjoyed your stay and look forward to see you the next time you visit the area.

4/10 Poor

Christopher

Stayed 1 night in Apr 2024
Response from Manager on 15 May 2024
Thank you for the feedback. We hope you give us another opportunity to serve you in the future.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Apr 2024
Response from Manager on 22 Apr 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you liked the great staff and had a wonderful stay. We hope to see you the next time you visit the area.

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside looks okay but upon reviewing other families reviews we booked it. The pool was probably the nicest hotel pool we’ve ever had and our rooms were nicely updated and felt very clean. The breakfast was very small but the pancake maker is all the kids cared about anyways. Would definitely book here again!
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Thank you for the kind words about the nice indoor pool, clean room, and delicious pancakes. We look forward to seeing you the next time you visit the area .

10/10 Excellent

Nicole, Rio linda

Stayed 1 night in Apr 2024
Response from Manager on 8 May 2024
Thank you for the great review about the Baymont Anderson, CA. We are so glad you had a nice stay and hope to see you the next time you visit the area.

6/10 Okay

Aaron

Travelled with family and small children
Fridge didn’t work. Staff did nothing to fix or replace it. Traveling with an infant made no fridge a bit of a problem.
Stayed 3 nights in Mar 2024
Response from Manager on 18 Apr 2024
Thank you for the feedback and we are sorry your stay was not great. We will address this.

8/10 Good

Dwight

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool facility was very attractive even though we arrived late and were unable to use it. We enjoyed the breakfast provided as well.
Stayed 1 night in Mar 2024
Response from Manager on 28 Mar 2024
Thank you for the nice feedback about the Baymont Anderson, CA. We are so glad you had a great stay and hope to see you the next time you visit the area.

10/10 Excellent

Sienna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly which is a great way to start your stay the pool and hot tub are perfect for the kids to get out some energy.
Stayed 1 night in Mar 2024
Response from Manager on 28 Mar 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you liked the friendly staff and pool/hot tub. We look forward to seeing you the next time you visit the area.

2/10 Terrible

Delta

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I booked a room for 23 March and I told the sweet old lady at the front desk over the phone that I had a credit card on file but I was gonna pay with cash and she knew it was my wedding day and I would be there between nine and 11 when I did get there a wreck guy that was working that Saturday said that my room was already taken by somebody else. Very dissatisfied for that.
Stayed 2 nights in Mar 2024
Response from Manager on 26 Mar 2024
We are so sorry you did not have a good experience. We appreciate the feedback and will address this. Thank you.

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024
Response from Manager on 26 Mar 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

8/10 Good

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attendant; Michael was friendly and attentive.
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Thank you for the kind words about the friendly staff. We are so glad you had a nice stay and hope to see you the next time you visit the area.

8/10 Good

Husein

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
It was ok, but the hot tub broken! And they really chase ya out at 11am sharp
Stayed 1 night in Mar 2024
Response from Manager on 21 Mar 2024
Thank you for the feedback. We hope you give us another opportunity to serve you in the future.

2/10 Terrible

Kaiahmi

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room we had was right next to the stairs and back door and there was constant loud slamming and people running up stairs. The people in the room above us were super loud too . We dident get any sleep.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
We are so sorry you did not have a good experience. We appreciate the feedback and will address these items. Thank you.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful front desk staff. Room had updated furnishings that were clean, convenient. All amenities worked, in particular hot tub which is often listed in other motels but not working. Easy access from freeway.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and liked the friendly staff and clean room. We hope to see you the next time you visit the area.

6/10 Okay

Sue

Travelled with partner
Liked: Staff & service
The hotel is definitely dated, but our room was clean & the bed was comfortable. The evening night clerk was awesome!! Unfortunately the breakfast was pretty much nonexistent & the outside grounds were a bit unkempt. But, overall I would stay again as it was much more affordable than the fancy new hotels!
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Thank you for the feedback. We are glad you liked the clean room, comfortable bed, and great staff. We will address the other items. We look forward to seeing you the next time you visit the area.

10/10 Excellent

Merry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at check in - not a lot in the area….however the room is clean and bed is comfortable so that’s all that really matters on an overnight stay
Stayed 1 night in Mar 2024
Response from Manager on 8 Mar 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you liked the great service, clean room, and comfortable bed. We look forward to seeing you the next time you visit the area.

10/10 Excellent

Joseph

Travelled with family
It was great the best motel I’ve ever stayed at and I’ve stayed at over 150,000 motels
Stayed 1 night in Mar 2024
Response from Manager on 4 Mar 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and look forward to seeing you the next time you visit the area.

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

10/10 Excellent

Brea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing
Stayed 1 night in Feb 2024
Response from Manager on 25 Feb 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Five Stars
The guest service people were excellent. The property was a bit unkept. Our door was sticking so we were unable to close it securely and the chain lock was also broken. The shower didn’t have much water pressure. The people were so helpful that I’d still give them 5 stars.
Stayed 3 nights in Feb 2024
Response from Manager on 25 Feb 2024
Thank you for the great feedback about the excellent customer service. We will address the other items and hope you visit the next time you are in the area.

2/10 Terrible

Ernestina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A mirror was broken in the room. Also rooms are only cleaned every three days and clean towels are not provided daily. There was a cockroach in the pool area.
Response from Manager on 25 Feb 2024
Thank you for the feedback. This is not a normal experience for our guests. We appreciate the feedback and will immediately address these items. Thank you.

4/10 Poor

Ernestina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We found a cockroach in our room. They also do not clean the rooms daily. Rooms are only cleaned on the 3rd day and they will refuse to clean the rooms more than that.
Response from Manager on 25 Feb 2024
We are so sorry you did not have a good experience. This is not a normal experience for our guests. We appreciate the feedback and will address these items. Thank you.

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is the bed was very hard and uncomfortable
Stayed 2 nights in Feb 2024
Response from Manager on 21 Feb 2024
Thank you for the feedback. We are glad you had a good stay and we will address this. We hope you give us another opportunity to serve you in the future.

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing the service was awesome, Breanna was super helpful and fun to talk to, will definitely be staying there again
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and liked the clean room and great service. We look forward to seeing you the next time you visit the area.

6/10 Okay

Jennifer

Travelled with partner
This was my second time at this hotel. The rooms are clean. But our favorite part of this place is the pool and hot tub. Clean, well-kept and indoors so usable year round.
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
Thank you for the kind words. We are so glad you liked the nice in-door pool and hot tub. We look forward to seeing you the next time you visit the area.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Thank you for the excellent review about the Baymont Anderson, CA. We are so glad you had a wonderful stay and hope to see you the next time you visit the area.

10/10 Excellent

Delila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the best
Front desk was very friendly and helpful. Always checking in and making sure everything was fine while we were in the pool, asked what kind of music we wanted to listen to. Breakfast was delicious and so easy to serve. The room was HUGE and quiet, beds were comfy. 10/10 would recommend!
Stayed 2 nights in Feb 2024
Response from Melanie Sanchez on 15 Feb 2024
Thank you, it's always great to have positive feedback. We hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 26 Mar 2024
Thank you for the nice review. We are glad you had a great stay.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Nice clean motel close to restaurants and an outlet mall, just off I 5. We don’t usually rate this high but it was quite nice.
Stayed 1 night in Jan 2024
Response from Melanie Sanchez on 15 Feb 2024
Thank you for your rating. I am so happy you enjoyed your stay with us.

2/10 Terrible

Maxine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was incompetent. Took forever and had to have the manager help. The room was was over priced dirty and unsafe. The door wouldn't close all the way. No way to lock it from inside. Dirt in the floor, cup rings on the tables. Carpet had not been vacuumed,and the tub was dirty. They sent someone to my room to sign a receipt with no total on it! $143.55 for my 3 hours of sleep in the noisy unsafe dirty room! No thanks! They couldn't even give me a receipt the next morning, it would have all zeros on it he said! I am a disabled 100 pound woman traveling alone because my grandson was in UCDAVIS. Thanks for making a horrible trip worse!
Response from Melanie Sanchez on 15 Feb 2024
I'm very sorry to hear about your stay. I did reach out by email to you.

8/10 Good

Tobias

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Front desk very friendly and professional
Stayed 1 night in Jan 2024
Response from Melanie Sanchez on 15 Feb 2024
Thank you for the positive feedback.

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

4/10 Poor

Kenneth

Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2024