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"over all good experience"

"I had the unfortunate situation when my Land Cruiser broke down in the challenging roads in Madagascar. I called Expedia but they were not much help. Expedia told the only way they could cancel was for them to contact the hotel. Knowing the challenges with calls in Madagascar, I told Expedia I would call myself as I am here in the country. Sandra answered right away and after I explained my situation told me she would consult with Oliver, the property manager the next day as it was almost 10 pm....

"The bed was super hard. We laid blankets down just to be able to sleep (poorly) for the night. The staff are really friendly and helpful."

"Bait and switch.We were charged 2 days of breakfest even aftet showing the Expedia booking that showed included breakfast they still demanded we pay. They also said they would honor the Expedia price we previously paid $40 USD Per night(when we extended 2 night's) but on checkout said we had to pay double that per night. The wifi they claimed was good never worked even in the same room as the router."