"Booked a basic room, which is ok for our night stop over. Always clean and very comfortable, with great views over the estuary. We have used this hotel twice a year for several years with no complaints.
On our last trip we found slight damp in the corners of the wall behind the large window curtains.
We were immediately upgraded to a better room. No fuss. No blame. ( first time ever we have found a fault).
All the staff (including cleaners) have always been Polite. Friendly and very professional every time we have stayed at the hotel.
Evening meals are well prepared and very tasty. Well presented and hot. Our waiter was fantastic. Chatty and could not do enough to make our meal time memorable.
Breakfast buffet is very well presented, both for continental style meals and English breakfast and there is lots of it. We have the same staff member (when we visit twice a year), who puts in a lot of effort to make sure we enjoy our meals there.
What is also good is that the hotel is on the estuary with great views, and is literally a very easy 5 minutes drive to the main port.
well worth a visit."
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