6/10 Okay
Kristen
Travelled with partner
27 Nov 2022
Liked: Cleanliness, amenities
There was one event/issue that occurred which had a big impact on my rating of this hotel. While running a bath in the tub, somehow the tub had an issue which made water leak down to the floor underneath. The staff knocked on the door and then entered the room. We asked them many times to let us get dressed and they started to open the bathroom door!! It was veeeeerrrryyyy uncomfortable. There was a quick apology after the man plunged the tub and left, but other than that, we were not compensated for that experience. The positives, there was a variety of breakfast options and several restaurants to walk to around the hotel. They let us check in early without charge and booked a taxi for us. It was in walking distance from the Galaxie venue which we were there for.
Kristen
Stayed 2 nights in Nov 2022