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Reviews of Sara Hotels and Apartments

3.5 out of 5
Sara Hotels and Apartments
Angamaly Airport Road, School Junction, Aluva, Ernakulam

Reviews

5.6
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 2 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Navaneedhkarrun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, good service & They have to ask your guest suggestions daily to improve.
Stayed 1 night in Jun 2019
Response from OM on 26 Jun 2019
Thanks for your support.

6/10 Okay

Razak

Liked: Cleanliness, property conditions & facilities, room comfort
Try to improve Service&value Of Coustomer.
Overall Okey ! But I Booked For A/c Room Received non A/c Room ,Try to contact Reception No Answer.Anyway Happy what I got.
Stayed 1 night in Jun 2018
Response from A on 11 Jul 2018
Sir, We got the booking was Non AC. We will try to improve our Services. Sorry for the inconvenience caused.

2/10 Terrible

BN, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
I booked for double bed room , But i received a single bedroom with two twin bed . There is no space to put our language and no table /chair to relax. Moreover the bathrooms are ugly ..It is not standardized......they never posted this bedroom pictures in Expedia. instead they posted suite room pictures for double room ..this is kind of cheating customers .. I actually booked for two days , i left the place on next day.
Stayed 2 nights in May 2018
Response from O/M on 13 Jun 2018
Sir, Could you share your booked name?

6/10 Okay

Sharmeel

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for short 1 night stag
The bathroom always had a foul smell....we believe it was from their sewers.. .
Response from Rkm on 1 May 2018
We will rectify this problem. Thanks for your support