Altos De Chavon Trip

The ac sounds very loud, they need to fix it

The room I was assigned when I checked in had a terrible smell. I requested to be assigned another room, but they said there weren’t any available. When they went to inspect the room, they realized something was wrong and decided to give me another room after 45 minutes of complaining and back-and-forth with the supervisor and the cleaning lady. Trey gave me another room, but they didn’t even say sorry. The food was not fresh, when the room was cleaned. Trey didn’t leave clean towels, so I had to call three times before they finally sent them after an hour. When I requested clean towels ,they said Trey didn’t have any, I was upset because my child was already showering and I needed at least one for the moment and they did not care, really disappointed with this place I will not recommend it to anyone.

My vacation at Bahia Principe Bouganville was the best I have ever had. We went as 2 couples, my brother and I with our wives. The food was very good with a very good variety. I also felt that I could eat very healthy whenever I wanted to. My brother has type 2 Diabetes and was able to eat very well. Having all of our food and drinks covered made things so much easier. Our rooms were kept immaculate, unbelievably clean. As for the entertainment, we feel like we have a new family in the Dominican Republic. Maria, Marielys, Ana, Francis(Boobalu), Mariano were all great and I miss them already. I loved the dance lessons, the games, the music. We always had things to do. We only dined at 2 ala carte restaurants, but they were both very good. We did the excursion to Seona Island which was very beautiful. I did think the massage staff on the island were very pushy and did not like to accept no as an answer. The pictures that were taken during the trip to Seona were beautiful and well worth buying. Nighttime entertainment was always fun. We also met many other guests from all over the world and made some very good friends. They also agreed this was an awesome vacation spot. We plan on meeting again here in the near future. As for the beach I have to say it was not very good. There were stories of jellyfish in the water and the water did have a muddy look to it. We spent most days at the pool and completely loved it. As I said in the beginning this has been my favorite vacation.

We had an amazing stay at this resort. We stayed for a week which in my opinion is perfect. I found all the food to be amazing, there is something for everyone to eat here. There is options for food almost 24 hours a day at this resort. All the bars and bartenders were awesome our entire stay. The à la carte restaurants were awesome especially the Italian restaurant. The room was bigger than expected for a junior suite and was very clean. The pool and beach were amazing. The beach doesn’t have the crystal clear water as in punta Cana so if you’re basing your trip off of that this may not be the resort for you. However, the beach is still very very nice. We spent half of our time here at the beach regardless. 24hr front desk service. Buffet times were 7-10:30am, 1-3pm , and 6:30-10pm for breakfast, lunch and dinner. The beach restaurant buffet was is open from 10am-6pm. The late night snack shack open from 10:30pm -6am

Muy buenas atenciones sonrisas por todas parte la comida muy rica especialmente los omelette echos al gusto y al instante todas las respuestas siempre fueron si los que te reciben muy amables y serviciales