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"Staff and services all very good"

"We enjoyed our stay and would recommend a stay there."

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"Was a wonderful experience. Comfortable rooms and friendly staff!"

"The staff were efficient and polite. The service was very good. "

"Great hospitality and people. The bartenders in the front lounge was not the friendliest, but otherwise everyone is exceptional Only negative I can think of is the elevators. One was out of order and the other one worked. It's very very small and has a small weight limit that my wife and I and our luggage were over the weight. Created a real issue when trying to check out when periods were busy. They said they were new elevators but they're waiting on the city to approve the ability to build bigger earlier. "

"Cleanliness "

"Had a lovely overnight spa weekend. "

"Reasonably priced very near station and centre so convenient for my purpose. The concierge asked if I wanted high up or low down. I chose high. I turned out one of two lifts was not working. So as I had only a small rucksack I took the stairs to the 12th floor. This turned out to be an aerobic workout, so I repeated it twice. Definitely recommended. Minor irritation was lack of written information even on the TV welcome screen. I was supposed to go to a web page via a QR code, but I had no signal nor wifi information. I didn't ask but usually this is given on check-in. Otherwise no complaints and if in Reading again "I'll be back"."