Search Hotels Near Alternative Wolf and Bear Park Black Forest, Bad Rippoldsau-Schapbach

"We were hesitant to write a review of our experience staying in this hotel, however i feel this must be known for future guests if they are considering staying in this hotel. We were told on the day of arrival that they don't have hot water, and heating system has broken down. We were also told we were the only 2 guests in the hotel. The owner of the hotel replied he doesn't know when this will get fixed and most likely will be after we leave. We found it hard to believe, as a running business this cannot be fixed as soon as possible, or fixed on the same day. We endured 3 nights and 4 days showering with cold water. There was no heating system and we were given a portable heater only. On our last day we were leaving, we learned he was expecting guests with a young family arriving the same day. It was clear from that day we felt fooled and cheated by the owner for purposely turning the heating system off as we were the only 2 adult guests there in the whole hotel. We thought to ourselves surely the guests with young children will require hot water and heating. After reading the most recent review its seems obvious our thoughts were right, the owner can't be bothered to turn on the water heating system for us because we are only 2 adult guests, maybe to save money. There was no mention of no hot water or heating system from the young family so i would assume it was turned on back for them, very dissapointing for us and in a way has spoilt our stay."

"All clean, both indoor and out door pools very warm and open for use. Food choices basic but no other choice locally, but is was good and well presented etc. no complaints and enjoyed our stay"

"Great breakfast, friendly staff, spacious room."

"Plenty of parking in front of the building or directly across the street (reserved for the hotel), friendly check-in, excellent food (breakfast, lunch and dinner - we ate there every night), spacious, pleasant and light room"

"Very friendly welcome and pleasant room. However the noise from the lift was very unwelcome and went on until midnight. We were in room 41 first after reception and also had noise from other guests as they passed our door. Otherwise a very nice hotel and lovely buffet dinner and breakfast."