Bjørnfjell Mountain Lodge Reviews

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Reviews of Bjørnfjell Mountain Lodge

Bjørnfjell Mountain Lodge

Nordelvdalen 170, Alta, Finnmark

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10 Excellent

Hans, London

Travelled with family

23 Jul 2023

Liked: Cleanliness, amenities, property conditions & facilities

Alta is a great destination within the Artic circle It is the ideal base for a day trip to the North Cape and the town has lots of history. The surrounding countryside is truly stunning. Bjornfjell offers superb and ultramodern lodges which are perfect for families. Highly recommended

Stayed 3 nights in Jul 2023

Response from Benedicte on 28 Jul 2023

Hi Hans, And thank you for your great review. We really appreciate you taking the time to write about us. You are welcome back anytime soon! Best regards,

10/10 Excellent

Esa

20 Jun 2023

Liked: Cleanliness, room comfort

Siisti, nykyaikainen ja kaikin tavoin hyvä hotelli. Ystävällinen ja asiakkaan huomioiva henkilökunta. Hotelli sijaitsee vuoristossa, kaupunki on etäällä, mutta sijainti sopii auto-/motoristimatkailijalle hyvin.

Stayed 1 night in Jun 2023

Response from Nadia on 22 Jun 2023

Dear Esa,Thank you very much for your kind words.We hope you enjoyed you stay at our Lodge and you are warmly welcome to visit us again!

10/10 Excellent

Brandon

Business traveller

9 Jun 2023

Liked: Cleanliness, property conditions & facilities

The staff was amazing! This place puts an actual to shame. Great experience and very comfortable. A must stay if you are in the area!

Stayed 2 nights in Jun 2023

Response from Nadia on 13 Jun 2023

Thank you dear Brandon for your kind words.We hope we can welcome you again!

10/10 Excellent

Morten

14 Mar 2023

Stayed 2 nights in Mar 2023

Response from Nadia on 16 Mar 2023

Tusen takk for at du valgte å være gjest hos oss! Vi håper vi får velkomne deg snart igjen!

10/10 Excellent

Eelkje

Travelled with family

4 Mar 2023

Liked: Cleanliness, room comfort

Paradijs op aarde😍

Wij hadden 1 nacht geboekt omdat we op dooreis waren. Transfer van en naar het vliegveld en busstation was perfect geregeld. De accommodatie is werkelijk subliem. Tot in de puntjes verzorgd. ‘S avonds heerlijk gegeten en de volgende ochtend verwend met een verrukkelijk ontbijt. De accommodatie bevindt zich op een geweldige locatie!! Het personeel is zeer gastvrij en behulpzaam, wij voelden ons helemaal thuis. 1 nacht was dan ook veel te kort, wij komen zeker terug!! Bjørnfjell Mountain Lodge krijgt van ons de allerhoogste waardering voor alle onderdelen!

Stayed 1 night in Mar 2023

Response from Benedicte S.N Pedersen on 8 Mar 2023

Hi! Those are some great photos! Thank you for sharing them. We are happy that your short stay with us was memorable, and you are welcome back any time soon! We appreciate that you took the time to leave us a review. Best regards,

10/10 Excellent

Caitlin

17 Feb 2023

Stayed 5 nights in Feb 2023

Response from Benedicte on 21 Feb 2023

Hi Caitlin, Thank you for the kind review of your stay here with us! We really appreciate that you took time to leave us feedback. We hope to welcome you back again someday soon.

10/10 Excellent

Rebecca

Travelled with group

5 Feb 2023

Liked: Cleanliness, room comfort

Stayed 1 night in Feb 2023

Response from Benedicte on 13 Feb 2023

Hei! Tusen takk for din tilbakemelding, vi setter stor pris på at du tok deg tid til det. Du er hjertelig velkommen tilbake igjen snart!

10/10 Excellent

Bjorn Andreas

15 Jan 2023

Stayed 2 nights in Jan 2023

Response from Benedicte on 13 Feb 2023

Hei! Tusen takk for tilbakemeldingen, vi setter stor pris på det. Vi er glade for at dere hadde et fint opphold hos oss. Velkommen tilbake igjen snart!

8/10 Good

Roberto

17 Jul 2022

Stayed 1 night in Jul 2022

Response from Benedicte on 19 Jul 2022

Dear Roberto, Thank you for your nice review and for staying with us! We really appreciate the feedback, and hope to see you again soon.

10/10 Excellent

debbie

Travelled with family

19 Feb 2022

Liked: Cleanliness, room comfort

Perfect combination of luxury & fun for families

We absolutely loved our stay at Bjørnfjell and can’t wait to go back. The staff were welcoming and helpful. Our Lodge are gorgeous, stylish decorated but also cosy, with comfy beds and a huge window looking out at the Ski-slope. We saw the Northern lights right above there. The best thing was also all the activities - we went cross country skiing with a wonderful guide, sledding and relaxed in the Sauna Cabin. The restaurant is also fantastic - the Chef is creative with fresh local ingredients. Breakfast was delicious too with lots of choose and homemade bread and jam. We loved it and felt so refreshed by our stay. Next time we also take the Polar night trip to watch for the lights from the Mountain top.

Stayed 2 nights in Feb 2022

Response from Nadia on 20 Feb 2022

Dear Debbie, Thank you for your kind words! We are happpy that you enjoyed your stay and we hope to welcome you again soon! Have a safe trip home!

10/10 Excellent

Alicia

27 Dec 2021

Liked: Cleanliness, room comfort

Amazing Christmas stay

Amazing stay over Christmas!! The cabins are so cozy, the spa cabin was private and relaxing, the food was incredible and overall the service from the staff was fantastic — they thought of everything and anticipated all of our needs. I would love to come back and stay even longer next time.

Stayed 2 nights in Dec 2021

Response from Nadia on 27 Dec 2021

Dear Alicia, We are so happy you enjoyed your stay with us! We hope we can see you again soon!

8/10 Good

Kristian

Travelled with family

29 Jul 2021

Liked: Cleanliness, room comfort

Fantastic cabin

Loved the first 99% of the stay. Friendly, serviceminded and welcoming staff. The cabin was fantastic, as it should considering the price, paid more than NOK 5,000 for one night. Great breakfast included, the best we experienced in our 20 days roadtrip to Nordkapp. One thing that irritated us a lot was that the Spa-cabin was extremely pricy, but no-one warned us of the cost. Not in material in the cabin, on hotels.com, on the the webpage or by the staff. We therefore used the spa in the afternoon and again in the morning. First 4 family members and in the morning 3 familily members again. By check out we were charged 2x4xNOK 400 for the two visits. In sum an xtra charge of NOK 3200 for a bit of sauna and a bit of hot-tub. As we only used the spa-cabin 3 persons in the morning, we got NOK 400 back in bills. However as it turns out, one of the NOK 100 bills we got back was invalid and too old to use in Norway any more. Definaltely a top-lousy ending to an otherwise terrific stay.

Stayed 1 night in Jul 2021

Response from Bjørnfjell mountain lodge on 31 Jul 2021

Good day, Thanks for your feedback. We are strongly disagree that our staff does not inform our guests about the price and duration of the use for our spa cabin. We are always informing the guests on any activities that they want to do during their stay with us. Have a nice day. :-)

10/10 Excellent

Wes, San Juan Capistrano, California

Travelled with family

7 Jul 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very unique property. It was quiet, they were in constant communication prior to our arrival and they made special arrangements for our late arrival.

Stayed 1 night in Jul 2019

Response from Katelin on 15 Dec 2019

Thank you for your great review! We appreciate the kind words and are glad you had a wonderful stay. We hope to welcome you back again some day! Best regards, Katelin

10/10 Excellent

Thomas

Travelled with family

14 Aug 2023

Liked: Cleanliness, room comfort

Stayed 2 nights in Aug 2023

Response from Nadia N on 26 Sept 2023

Tusen takk for ditt besøk hos oss!Vi håper vi får velkomne deg snart igjen!

10/10 Excellent

Matteo

Travelled with family

14 Aug 2023

Liked: Cleanliness, room comfort

Perfetto

Tutto perfetto, anche il ristorante interno

Stayed 1 night in Aug 2023

Response from Benedicte on 15 Aug 2023

Thank you so much for your review! Best regards, Benedicte

10/10 Excellent

Arto

12 Jul 2023

Stayed 1 night in Jul 2023

Response from Ristiina on 14 Jul 2023

Thank you so much!

10/10 Excellent

Anders

5 Mar 2023

Liked: Cleanliness, room comfort

Storfornøyd!

Ankom sent, men med døgnbemannet resepsjon var det null problem. Flott stort rom, god fruktost og utrolig hyggelig personale. Anbefales!

Stayed 1 night in Mar 2023

Response from Benedicte S.N Pedersen on 8 Mar 2023

Heisann! Så hyggelig å høre at du er fornøyd med oppholdet ditt hos oss. Vi setter stor pris på at du tok deg tiden til å legge igjen en tilbakemelding! Du er hjertelig velkommen tilbake til oss. Vennlig hilsen

8/10 Good

Reidar

2 Mar 2023

Stayed 1 night in Feb 2023

Response from Benedicte S.N Pedersen on 8 Mar 2023

Hei Reidar, Takk for at du tok deg tid til å vurdere oppholdet ditt hos oss, det setter vi stor pris på. Du er hjertelig velkommen tilbake!

10/10 Excellent

Tore

11 Feb 2023

Stayed 1 night in Feb 2023

Response from Benedicte on 13 Feb 2023

Hei! Tusen takk for anmeldelsen, vi setter pris på at du tok deg tid til det! Vi er glade for at du hadde et fint opphold hos oss. Velkommen tilbake igjen snart.

10/10 Excellent

Anne-grethe

22 Aug 2022

Liked: Cleanliness, room comfort

Mountein lodge

Fantastisk natt , nydelig seng , nydelig mat og gjestfrihet

Stayed 1 night in Aug 2022

Response from Nadia Niia on 22 Aug 2022

Tusen takk for din tilbakemelding!Vi ønsker dere en fin høst og varmt velkommen tilbake!

10/10 Excellent

Paul

9 Aug 2022

Liked: Cleanliness, room comfort

Best part of a week in the North of Norway

The stay at Bjørnfjell Lodge was outstanding. The cabins are very nice, the food is excellent and the staff was so helpful - it made our stay a lot more relaxed. Even when it rained one morning, just sitting in the nook of the bay window of the cabin, looking down into the valley below, was soooo relaxing'.

Stayed 3 nights in Jul 2022

10/10 Excellent

Anna

Travelled with family

1 Jul 2022

Liked: Cleanliness, room comfort

Upea hotelli upeissa maisemissa

Aivan ihana hotelli! Mahtava ja ystävällinen henkilökunta, upeat maisemat ja hieno mökki. Ainoa miinus, että vähän kuuma oli helteellä.

Stayed 1 night in Jun 2022

Response from Benedicte on 15 Jul 2022

Thank you for the kind review, we really appreciate the feedback! So happy to hear that you enjoyed your stay with us, and we hope to welcome you back soon. Best regards

10/10 Excellent

Stig

Business traveller

2 Sept 2021

Liked: Cleanliness, room comfort

Stayed 1 night in Aug 2021

Response from Nadia on 2 Sept 2021

Tusen hjertelig takk for ditt opphold her hos oss! Varmt velkommen tilbake!

10/10 Excellent

Verified traveller

14 Aug 2021

Liked: Cleanliness, amenities, property conditions & facilities

Kaikki oli todella hyvin, mutta aamiainen oli vähän niukka.

Stayed 1 night in Aug 2021

Response from Nadia on 9 Sept 2021

Thank you for the review, we will take your experience into account when developing our destination. Welcome again!

10/10 Excellent

Tamsin

Travelled with family

8 Mar 2021

Liked: Cleanliness, room comfort

Stayed 1 night in Mar 2021

10/10 Excellent

Ikas, Roma

Travelled with partner

22 Feb 2020

Liked: Cleanliness, amenities

L'albego e' meraviglioso, la struttura e' nuovissima! Arredamento molto chic per essere un albergo di montagna. Il personale e' disponibilissimo e si mangia divinamente. Da tener presente che non c'e' un menu scritto con i prezzi dei pasti (rigorosamente zuppa di pesce o carne a pranzo e bistecca o salmone contorno e dolce a cena) quindi e' meglio farsi dire in anticipo il prezzo di tutto per evitare brutte sorprese. Il supermercato piu' vicino e' a 4 km e se non si ha la macchina e' meglio farsi accompagnare da qualcuno dello staff (lo fanno volentieri). Su richiesta, lo staff organizza anche trasporti aeroporto/albergo e viceversa oppure dall'albergo a Alta e viceversa se si vuole visitare la citta' (a pagamento: 400 nok a persona). Noi abbiamo fatto km di passeggiate nei boschi innevati attorno e abbiamo visto anche l'aurora boreale, dietro l'albergo! Ci sono anche piste da sci. Lo staff e' estremente gentile e disponibile, hanno usato molte accortezze nei nostri confronti, tutti promossi a pieni voti! L'unica cosa negativa e' che ci1 sono sembrati un po' disordinati nel presentarci il conto finale (non sapevano dirci il perche' di alcune spese, quindi occhio). Preferiscono il pagamento con la carta (non avevano quasi mai resto quando volevamo pagare in contanti)

Stayed 6 nights in Feb 2020