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Reviews of Holiday Inn Express & Suites Alpine Southeast, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Alpine Southeast, an IHG Hotel
2004 E Hwy 90, Alpine, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 500 out of 812 reviews" "
Rating 8 - Good. 232 out of 812 reviews" "
Rating 6 - Okay. 45 out of 812 reviews" "
Rating 4 - Poor. 16 out of 812 reviews" "
Rating 2 - Terrible. 19 out of 812 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monica L

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great hot breakfast, we will most definitely use again.
Stayed 1 night in May 2024

10/10 Excellent

Steven E

Liked: Cleanliness, staff & service, property conditions & facilities
Nice check in, clean room and comfortable bed. Thankful that it was quiet around us! The breakfast was good! We'd stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would say is they need to clean their shower heads.
Stayed 3 nights in Apr 2024

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, amenities
The room was nice and very clean. Unfortunately the cartons of milk in the provided breakfast were sour and when this was pointed out to them they had no alternatives.
Stayed 3 nights in Apr 2024

8/10 Good

Gabrielle, Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they didn't have laminate floors. You can here people walking around.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was comfortable and clean. Breakfast was good. Management was responsive to room keys not working.
Stayed 2 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junkyard for a view
Stayed 1 night in Apr 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy find
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and workout facility. Plenty of amenities. Breakfast area was great. Staff was friendly and helpful. Laundry room was nice and clean.
Stayed 2 nights in Apr 2024

6/10 Okay

BEATRIZ

Disliked: Staff & service
no parking
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had driven almost non-stop from 6:15 a.m. until 5 p.m. to get to Alpine, so we wanted a peaceful rest that evening before returning home the next day. This gave us that and more! The staff was friendly and helpful, the room was clean and quiet with a comfortable bed and pillows. Breakfast was hot and tasty. What more can you ask for? Will stay here again next trip!
Stayed 1 night in Mar 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

rolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet and clean place .
Stayed 1 night in Mar 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Clean! Good breakfast! Hotel to Big Bend hikes we’re about a 2 hour drive.
Stayed 3 nights in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
From the front desk to the breakfast crew to the cleaning crew they all did a great job making the stay enjoyable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hidekuni

Stayed 1 night in Mar 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Feb 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ananth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jeanie

Travelled with partner
Our room was huge….it had plugs and lights in all the right spots. It was very clean and well appointed. We enjoyed breakfast 2 days also the reception one evening. I would definitely stay there again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Timothy, Austin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
great bed but otherwise a mediocre motel. noisy refrigerator.
Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Raffaelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean with good wi fi and laundry facilities.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sylvia, San Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very quick and easy and the front desk clerk went out of his way to check on directions for me to a location for the following day. He was very helpful and professional. The location is convenient to other businesses and the University.
Stayed 1 night in Jan 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were full Saturday and good not get our room’s ready by 3:00 PM. Only complaint I have.
Stayed 1 night in Jan 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Anita

Stayed 1 night in Jan 2024

8/10 Good

Corny

Good
Stayed 1 night in Jan 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Last minute needed a room for a night, very nice place, good breakfast.
Stayed 1 night in Jan 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean comfortable and spacious. Curtains were replaced with blackout shade that provided better light blocking and better temperature control. Breakfast provided variety but items seemed factory made.
Stayed 2 nights in Jan 2024

10/10 Excellent

Yingyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of stuff for breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Irma

Travelled with partner
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, staff was friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

AILIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ppace is clean and quiet, there was plenty of parking. The town was small so not a lot of dinning options but definitly a cimfortable place to stay after a long drive.
Stayed 1 night in Dec 2023

10/10 Excellent

Laura Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 1 night in Dec 2023

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean however left a couple items in closet and staff never found them.