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Only thing was when tried to book swim told full but then said we could go funny there were only 3 others in pool but had been told full, there might have been a misunderstanding that I required treatments but did say only swim . Otherwise very good thanks for all hospitality x
Verified traveller
Stayed 3 nights in Mar 2019
Response from Family Margreiter on 22 Mar 2019
Dear Sir/Madame
We are one of the few hotels in the area that offer the possibilty for external guests to use our pool and sauna.
Please note; however, that do not want to overfill our spa and thus limit the enjoyment of the spa for our hotel guests.
For this reason the management reserves the right to decline external guest requests for using the pool, which we may do when the hotel is fully booked, in bad weather conditions or after the skiing hours (after 3 pm), in order to avoid the spa being overfilled. However; please understand that how full the spa finally is on the specific day, cannot be precisely predicted.
We trust this explanation clears somewhat your query and we thank for your understanding.
Kind regards
Family Margreiter
10/10 Excellent
Verified traveller
25 Jan 2019
Verified traveller
Stayed 8 nights in Jan 2019
Response from Family Margreiter on 20 Mar 2019
Dear Sir/Madam,
thank you for 5 points out of 5!! We are really happy you enjoyed your stay in our hotel and are looking forward to welcoming you back again - also to discover the "new" Alpbacherhof: From July 2019 you will discover a range of new developments designed to enhance and shine for our guests.
See you soon!
Best regards
Family Margreiter
Response from Mountain & Spa Resort Alpbacherhof on 9 Feb 2024
Liebe Nadine,vielen herzlichen Dank für das wunderbare Feedback! Wir freuen uns, dass Sie eine entspannte Auszeit bei uns erlebt haben und würden uns freuen, Sie wieder einmal bei uns begrüßen zu dürfen!Alles Beste und herzliche Grüße aus AlpbachFamilie Margreiter & das Team des Alpbacherhofs
Perfekte Kombination aus Tradition und Modernisierung, Top-Personal uns Service. Klasse Wellnessbereich, Essen ein Traum, Lage im wunderschönen Alpbach.
Bernd
Stayed 2 nights in Nov 2023
Response from Alpbacherhof Mountain & Spa Resort on 6 Nov 2023
Lieber Bernd,vielen herzlichen Dank für Ihre ausgezeichnete Bewertung! Wir freuen uns sehr, dass Sie Ihren Urlaub bei uns so genießen konnten und wir freuen uns schon auf ein Wiedersehen!Herzlichst Ihre Familie Margreiter
Response from Natur & Spa Resort Der Alpbacherhof****s on 21 Aug 2023
Dear Nicole, thank you for your brilliant feedback and your 5-star evaluation. We are really happy you enjoyed your stay in our hotel and hope to see you back soon!All the best and kind regards from the Alpbacherhof!Fam. Margreiter & our wonderful Team!
Hervorragender Service, sehr gute Küche und sehr großer Wellnessbereich.
Verified traveller
Stayed 3 nights in Nov 2021
Response from Natur & Spa Resort Der Alpbacherhof on 17 Nov 2021
Sehr geehrter Gast!
Herzlichen Dank für Ihre ausgezeichnete Bewertung! Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt bei uns so gut gefallen hat und hoffen auf ein Wiedersehen!
Mit freundlichen Grüßen
Familie Margreiter
Auch für einen Kurztripp perfekt - super Begrüssung und freundlichster Service! Die Wünsche werden erkannt, bevor man es aussprechen kann!
Wir kommen gerne mal wieder!
Thanks for 10 Points out of 10 !! We really appreciate your wonderfull feedback and are pleased you enjoyed your stay! We are looking forward to welcoming you back again at our Hotel soon to discover our new pool, sauna and more that will be built in Spring and open from July 2019! See you soon!
Best regards
Family Margreiter