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The Black Swan

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Hot Tub (1)

Double Room, Hot Tub (1)

Double Room, Hot Tub (1)

8.0 out of 10
Very good
(1 review)

Highlights

Separate bedroom
Hairdryer
Jetted bath
Coffee/tea maker
Digital channels
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (2)

Double Room, Ensuite (2)

Double Room, Ensuite (2)

8.0 out of 10
Very good
(1 review)

Highlights

Separate bedroom
Hairdryer
Coffee/tea maker
Digital channels
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (3)

Double Room, Ensuite (3)

Double Room, Ensuite (3)

Highlights

Separate bedroom
Hairdryer
Coffee/tea maker
Digital channels
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
26 Narrowgate, Alnwick, England, NE66 1JG

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke

Conveniences

  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Payment types at the property

Important information

Property is also known as

Black Swan Hotel Alnwick
Black Swan Alnwick
Black Swan Inn Alnwick
Black Swan Alnwick
Inn The Black Swan Alnwick
Alnwick The Black Swan Inn
The Black Swan Alnwick
Black Swan Inn
Black Swan
Inn The Black Swan
The Black Swan Inn
The Black Swan Alnwick
The Black Swan Inn Alnwick

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The Black Swan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 133 out of 303 reviews
Rating 8 - Good. 108 out of 303 reviews
Rating 6 - Okay. 45 out of 303 reviews
Rating 4 - Poor. 12 out of 303 reviews
Rating 2 - Terrible. 5 out of 303 reviews

8.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, nice breakfast friendly staff
Stayed 1 night in Jan 2022

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Pleasant stay in this lovely old pub. All the staff were lovely, attentive and helpful. Breakfast was great. We had drinks in the cosy bar in the evening. We couldn't hear any noise from the bar in our room. The room was quite small but it is a very old pub so this was expected. We would happily stay again.
Stayed 2 nights in Dec 2021

8/10 Good

Graham

Liked: Staff & service, property conditions & facilities, room comfort

Stay at the Black Swan Alnwick.

Ideally located in the shadow of Alnwick Castle with free parking nearby. The room was on the second floor up quite a steep staircase so not for the infirm. It is a pub so you get everything that comes with the life of a pub. The room was clean and comfortable apart from the bathroom fan which was I assume has never been cleaned. The extra large jaccuzi only lasted 15 mins which was about the same time it took to fill it with water so hardly worth it. The staff were very helpful and friendly and the breakfast kept us going until our evening meal.
Stayed 2 nights in Nov 2021

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights in Alnwick,

Alnwick is friendly enough, hotel too, room was cosy but comfortable,breakfast was excellent, staff efficient and couldn't do enough for you, overall enjoyed our stay, thanks guys and girls
Stayed 2 nights in Oct 2021

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service
Rooms small but clean. Excellent breakfast
Stayed 1 night in Sep 2021

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent breakfast, perfect location but bedroom a little cramped.
Stayed 1 night in Sep 2021

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good pub with accommodation

Good location easy walking to Alnwick Castle. Excellent breakfast and friendly staff. Unfortunately no evening meals provided due to staff problems.
Stayed 2 nights in Sep 2021

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love love love

Amazing stay. The pub is great and all the staff were amazing! The breakfast was lovely and just the right type of stay we wanted, beautiful view of the castle in hufflepuff room. Thank you so much!
Stayed 1 night in Aug 2021

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had 3 nights at the Black Swan and had a great time. We booked the jacuzzi room and it was a nice way to relax at the end of the each day's sightseeing. Lovely breakfasts with a good choice. Its a good location for getting around Northumberland. Would definitely recommend a short stay here.
Stayed 3 nights in Aug 2021

10/10 Excellent

ANHickson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were wonderful and very accommodating. The breakfast is excellent and contained good produce. I will return.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Double room with jacuzzi bath

A nicely dressed room with all the basics you’d expect but the curtains weren’t gathered and hung correctly so that detracted from the quality look. The special bit was the huge jacuzzi bath which was great fun and it also had a good shower. There was a combined heater and fan unit which was good although it was very dusty, as was the extractor fan in the bathroom. The room was quiet and restful but unfortunately the mattress and pillows were old and not great quality. The breakfast was excellent and plentiful. Overall we enjoyed our stay but a little investment in a new mattress and decent pillows is really required to obtain a higher rating.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing break

Stayed here after a short break in Scotland. The decor was tired and dated, the carpet on the stairs up to the rooms had holes in it, a tea cup in the room was still stained from previous use and the bathroom was tired even though it did contain a large jacuzzi style bath.
Stayed 1 night in Aug 2021

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service

Reasonable stay.

The staff were helpful and friendly but the room was tiny and really hot. To be fair they did provide a portable air conditioning unit. The shower early evening started lukewarm and ended cold and the water power was poor. Much better in the morning. The bed was okay, but the mattress has clearly seen better days. Breakfast was huge! The pub is located in the centre of the town and convenient for shops and the castle.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
I was very naive booking this property due to the fact I have a young child. I thought it looked like a quaint old pub in a sleepy little town (that’s what the photos led me to believe). It said suitable for children and the room have the Hogwarts house names etc. When we arrived, the staff were very polite and showed us to our room. The stench of damp hit us straight away-it has made all our clothes smell awful. The jacuzzi bath was nice but very cramped bathroom and was obviously making the room smell very bad. As it was only for one night we put up with it. We had a lovely meal in a nearby pub but then came back to The Black Swan which had been turned into the local disco. Had I have known it was disco night and all of the youth from a ten mile radius were attending until midnight, I never would have booked. My poor daughter was terrified as there was screaming, shouting and cars roaring by all evening. The place vibrated with music and the ladies toilets were just down the corridor which meant more screaming and shouting just yards away. The worst night ever. It took me ages to get her to sleep and I struggled due the awful smell, let alone the noises. Big positive though was that it was a nice breakfast and is very close to the castle, which is why we stayed there. I just wish I had known it was not suitable for children and would be so loud and raucous.
Stayed 1 night in Aug 2021

6/10 Okay

Janet

Bedrooms on top floor.

Not warned about number of stairs up to bedroom. Our bedroom was appropriately called HufflePuff.
Stayed 2 nights in Aug 2021

8/10 Good

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely homely stay

I’ve been here before and was grateful to be able to stay again, despite isolation C-19 guidelines still affecting business’. Ny boyfriend was pleasantly pleased with the room, however it did smell strongly of cigarette smoke/foist, which wasn’t very nice - the heat made it worse. The jacuzzi bath was brill, but I was dosappointed the disco lights weren’t working. The staff were so very helpful in checking in process and in the morning, for breakfast. We would definately come again!
Stayed 1 night in Jul 2021

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service

Lovely breakfast but tiny room!!

The B ana B had a lovely breakfast, the room was clean and despite website saying no towels or bedding it did!!! The room Was just so small!! Had to take it in turns to walk round the room! Felt like the size of a caravan bedroom!
Stayed 3 nights in Jul 2021

8/10 Good

An

Liked: Staff & service, room comfort

Good value

We stayed here for a family wedding in the area. Staff were very friendly and lovely cooked breakfast. For the price it is good value for money as we just needed a place to stay. It is a bit worn and dated but it’s what to expect for the price. It’s right in town so does get noisy but we were fine and slept through it.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay in the Black Swan staff were very helpful and friendly. Breakfast was excellent. Yes it was noisy during the evening but you had to expect that with staying at a busy pub. Alnwick it self was a lovely place to visit
Stayed 2 nights in Jun 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

Busy bank holiday so the pub was busy, although noise didn't travell up to our room. Pub has a Harry Potter theme which was good. Breakfast service and quality was very good.
Stayed 1 night in May 2021

6/10 Okay

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Strange smell of burning wood in the bathroom so kept window open all night. Kept awake by people chatting im the street until midnight.
Stayed 4 nights in May 2021

6/10 Okay

Ossy, Manchester

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very small room, bathroom not very clean shower, mould in corners Very dated
Stayed 3 nights in Oct 2020

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vey good value. Staff friendly, breakfast excellent. Golf nearby great
Stayed 1 night in Oct 2020

8/10 Good

Wayne, Cumbria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms small but cosy. Clean and cheeeful. Covid safe. Breakfast was fabulous and plenty of it. Free parking a short walk from the pub. Staff friendly and helpful.
Stayed 2 nights in Oct 2020

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, room comfort
Good value for money. Service excellent. A bit dated but what you would expect for the price paid.
Stayed 1 night in Oct 2020