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Reviews of Alishan House

4 out of 5
Alishan House
No.16, W. Alishan, Alishan, Chiayi County

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 1001 reviews" "
Rating 8 - Good. 369 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 4 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
It’s located inside the park and is next to some hiking trails. The dinner and breakfast is good. It has shuttle bus to take you to visitor centre and train station. Hotel staffs are very nice and professional.
Stayed 1 night in May 2024

10/10 Excellent

Zili

Travelled with family
Liked: Amenities
Very good stay
Stayed 1 night in May 2024

10/10 Excellent

An Anh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient place to stay if you want to access the walks at Alishan. The hotel offers a shuttle bus service and half board (breakfast and dinner) is included.
Stayed 2 nights in Apr 2024

10/10 Excellent

Danielle

Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved talking with Amy at the 50s Coffee Shop, she’s a gem!
Stayed 1 night in Apr 2024

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is somewhat deep in the park itself. This is slightly annoying for those with luggage, as you might need to find and wait for the shuttle bus, but it means that it's actually very close to chaoping station, which is where most people begin their hike, and you can always take the train to chaoping station. The property itself is well maintained and clean, and the room are spacious and well equipped. There is a very nice observation deck on the 8th floor with one of the best views of the Alishan sunset (many of the other observation points can be blocked by trees during spring/summer). And as a bonus, you don't have to trek back to your hotel in the dark.
Stayed 1 night in Apr 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alishan Hotel is a beautiful hotel in the magical forest of Alishan. We enjoyed our stay at the property and the magnificent trees surrounding us. The staff was warm and helpful and were eager to ensure we had a comfortable stay. Spacious rooms, comfortable beds, and well maintained facilities with a convenient location to the forest paths in the park made this an unforgettable trip for us.
Stayed 2 nights in Apr 2024

8/10 Good

KIM

Liked: Cleanliness, staff & service, property conditions & facilities
It was the best of a very limited choice in the area.
Stayed 1 night in Apr 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive however a good location and large rooms
Stayed 1 night in Feb 2024

6/10 Okay

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
For the price, we expect higher standards. I have never seen a lighted exit sign above the door inside the room! This kept the otherwise nicely dark room lighted and thus affected our sleep. The mattress was way too hard for my liking. Still using old fashioned key. The historical building rooms need some modernization and not worth the price.
Stayed 2 nights in Feb 2024

8/10 Good

SHU MIN

Stayed 3 nights in Feb 2024

10/10 Excellent

Chih-Chiang

Stayed 1 night in Feb 2024

10/10 Excellent

Chih-Chiang

Stayed 1 night in Feb 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jan 2024

10/10 Excellent

Tin-bor Victoria, South Bend

Stayed 1 night in Jan 2024

10/10 Excellent

CHEE KANG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

annie, El dorado hills

Travelled with family
Disliked: Property conditions & facilities
Spent $1000 for a night with my parents and husband, stayed here for 1 night. This property is over priced !! The buffet use cheap ingredients so I am not impressed by their breakfast and dinner buffet. I am very disappointed.
Stayed 1 night in Dec 2023

10/10 Excellent

Lawrence Kin Wah, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Titus

Liked: Cleanliness, staff & service
The property costs much higher than others, but the value it offers is not.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Stayed 1 night in Dec 2023

10/10 Excellent

Pei Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet and we can enjoy the natural scenery from the room.
Stayed 2 nights in Dec 2023

6/10 Okay

YIU MING

Stayed 1 night in Dec 2023

10/10 Excellent

SOPHIA

Stayed 1 night in Dec 2023

10/10 Excellent

SOPHIA

10/10 Excellent

CHIA YIN, Arcadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs very professional in providing assistance! Also very courteous even during holiday time December! Luggage was taken and secured promptly upon arrival. Check in was easy and fast! Room may be consider old specifically bathroom, no rainstorm head. It was a a large shower, handheld shower head was a mismatch. Bathtub is hard to climb in, even for young people. Amenities was a plus, there was even extra comforter and pillow in the large closets. Mattress was good for one night stay. Firm. No back pain if I remember. No easy parking during December. Also requires shuttle bus to take to hotel. Keep in mind # of luggages you want to bring It's a hiking and scenery area so expect a lot of walking. Shuttle bus available to different points. Buffet was average like most Taiwan hotels. Enjoyed the stay!
Stayed 1 night in Dec 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

CHENG tse

Stayed 1 night in Dec 2023

10/10 Excellent

MEI-LING

Stayed 2 nights in Nov 2023

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great service. Convenient for hiking trails.
Stayed 2 nights in Nov 2023

8/10 Good

Wai Chun

Stayed 1 night in Nov 2023

10/10 Excellent

Siu-Nang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

CHUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very near to all the main attractions in Alishan. Staff is always friendly and helpful. Buffet dinner offers a variety of delicious choices. The old wing of the hotel is under renovation, otherwise it’s another nice sight-seeing spot with history.
Stayed 2 nights in Oct 2023

10/10 Excellent

chien-hui

Stayed 1 night in Sep 2023

10/10 Excellent

SungChih

Stayed 1 night in Sep 2023

8/10 Good

ChunKai

Stayed 1 night in Jul 2023

8/10 Good

Su Chin

Stayed 1 night in Jul 2023

10/10 Excellent

Sheena

Stayed 1 night in Jul 2023

10/10 Excellent

YUN CHIA

Stayed 1 night in Jul 2023

10/10 Excellent

Wen Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Stayed 1 night in Jun 2023

8/10 Good

Wing Sze

Stayed 2 nights in Jun 2023

10/10 Excellent

MIN JUN

Stayed 1 night in May 2023

8/10 Good

Wan Ting

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to accommodation on Alishan
Pricey but the experience was well worth it!
Stayed 1 night in Apr 2023

10/10 Excellent

Xiaojuan

Stayed 1 night in May 2023

8/10 Good

Wee Keong, Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will be difficult to justify the price when just considering the room. What you are really paying for is a food location next to some nice walking trails, free shuttle bus every 30 mins and for sunrise train, buffet dinner and breakfast, and a viewing deck for sunset. Property is on the older side, but the linens and toiletries were quite nice. Was overall clean except under the beds. Food was passable, but note there are limited other options anyway.

4/10 Poor

Gen Ming

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room needs better soundproofing
Overpriced rooms with little to no soundproofing. You wouldn't want to pay 700 bucks a night for such minimal furnishing. Even more important is that sleep is important to catch the sunrise but with such non-existent sound proofing, nobody can get any rest Buffet dinner/breakfast is fantastic though.
Stayed 1 night in Apr 2023

4/10 Poor

Gen Ming

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not worth $700 a night
For $700 a night you would expect a well furnished room. Here are a list of missing features that makes this hotel not worth your wallet - soundproofing is horrible. It’s literally non existent and one can hear what is being conversed next door. This is critical as people come here to wake up at 3am to catch the sunrise and it requires a good night sleep. - there are no doors between the washroom and the bedroom for the 4 pax suite.
Stayed 1 night in Apr 2023

10/10 Excellent

LAI KUEN

Stayed 2 nights in Apr 2023

10/10 Excellent

IOK SIN

Stayed 1 night in Apr 2023