Seasonal outdoor pool, free pool cabanas, pool umbrellas

Reviews of W Algarve

5 out of 5
W Algarve
Estrada da Galé, Sesmarias, Albufeira

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 42 reviews" "
Rating 8 - Good. 7 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yainelis

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from CH on 13 May 2024
Dear Yainelis,Thank you for taking the time to score our W Algarve.We're are so glad that you had a great guest experience.We hope to welcome you backBest regardsChristian HumbertGeneral Manager

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ive been all over the world and I can confirm the hotel and the service is 10/10 special shout out to the concierge team! Thank you and I will now be looking to stay in many other W hotels
Stayed 4 nights in Apr 2024
Response from CH on 13 May 2024
Dear Harry,It's wonderful to hear that your experience at the hotel was exceptional and that you would rate both the accommodations and the service as outstanding!Your positive feedback about the hotel's service has left a lasting impression on you, and you're now eager to explore other W hotels in your future travels. Each W hotel offers its own unique blend of style, luxury, and hospitality, so I'm sure you'll find many more memorable experiences awaiting you.We hope yo welcome you backBest regards,Christian HumbertGeneral Manager

10/10 Excellent

Armani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so nice and welcoming ! Really enjoyed my stay ! Will recommend anyone to stay ! I wish I was there longer !
Stayed 3 nights in Apr 2024
Response from CH on 13 May 2024
Dear Armani,It sounds like you had a fantastic experience at the hotel! Your positive review reflects the warm and welcoming atmosphere you encountered during your stay. It's wonderful to hear that you enjoyed your time there so much and that you're eager to recommend it to others.Staying at a place that leaves you wishing for more time is a testament to the quality of the experience you had. If you ever have the opportunity to return, perhaps you can extend your stay and make even more wonderful memories.Thank you for sharing your positive feedback, and I'm sure future guests will appreciate your recommendation. If you have any questions or need assistance with anything else, feel free to let me know!Best RegardsChristian HumbertGeneral manager

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private and gated
Stayed 6 nights in Mar 2024
Response from CH on 3 Apr 2024
Dear PatriciaWe appreciate the time you took to score your stay in W Algarve.We're happy to hear that you had a 5 out of 5 experience e we look forward to welcome you backBest Regards,Christian HumbertGeneral Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Absolutely amazing experience and enjoyed every minute of our short stay.
Stayed 2 nights in Jan 2024
Response from CA on 24 Jan 2024
Dear JamesThank you for the time to express your opinion about your stay. We are thrilled to hear that you had an absolutely amazing experience in W Algarve.We look forward to welcome you backSunny regardsCajetan AraujoGeneral Manager

10/10 Excellent

Catherine, Mississauaga

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot wait to come back!
Stayed 5 nights in Nov 2023
Response from CA on 30 Nov 2023
Dear CatherineWe are thrilled to hear that you had an incredible experience with us at W Algarve.Our goal is to create unforgettable memories, and the fact that you wish to return is truly meaningful to us.We look forward to welcome you backCajetan AraujoGeneral Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes pictures are deceiving. Not here. This hotel is absolutely stunning. From the lobby, room, pool, the views. The staff was warm, welcoming and super and super helpful. This would be a great wedding, romantic getaway, honeymoon experience. Everything was top-notch.
Stayed 6 nights in Sep 2023
Response from CA on 20 Sept 2023
Dear Stephen,Thank you so much for sharing your incredible experience at our hotel! We are absolutely thrilled to hear that you found our property stunning in every aspect.It's wonderful to hear that you believe our hotel would be an ideal choice for weddings, romantic getaways, and honeymoons. We aim to create top-notch experiences for all our guests, and your feedback reaffirms our commitment to this goal.Thank you for choosing our hotel, and we look forward to hosting you again for another unforgettable experience. If there are any special requests or preferences you have for your next visit, please don't hesitate to share them with us.Sunny regards,Cajetan AraujoGeneral Manager

10/10 Excellent

Jocelyn

Stayed 7 nights in Aug 2023
Response from CA on 18 Nov 2023
Dear Jocelyn,Thank you for your feedback, we are truly grateful for your review. Sunny regards,Cajetan AraujoGeneral Manager

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real five star experience. Might be quiet for some, and is a taxi ride away from anything much, but for a relaxing short break this was perfect
Stayed 3 nights in Aug 2023
Response from CA on 20 Sept 2023
Dear Matthew,We are truly grateful for your wonderful feedback! It's fantastic to hear that you had a real five-star experience during your stay with us.Thank you for choosing our hotel for your getaway, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like to experience or any preferences you have for your next visit, please don't hesitate to share them with us.Sunny regards,Cajetan AraujoGeneral Manager

8/10 Good

Shanthini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is beautiful, large spacious rooms, however, over priced in terms of food in terms of quality. They also charge an additional €125 euros per extra bed per night and take a €100 euros on check in, if your not expecting that cost it will be a surprise on arriving. The location is great, accessible to some great beaches and staff are as accommodating as they can be. Probably wouldn’t select a Marriott group hotel in the future.
Stayed 9 nights in Jul 2023
Response from CA on 20 Sept 2023
Dear Shanthini,We appreciate your recent stay at our hotel and for taking the time to share your feedback. We're delighted to hear that you found the hotel itself beautiful, with large and spacious rooms.Regarding the additional fees, we apologize if they came as a surprise upon check-in.It's great to hear that you found the location convenient and the staff accommodating. We are committed to providing a positive guest experience, and your comments help us in our ongoing efforts to achieve this.We are disappointed to hear that your experience may deter you from selecting a Marriott group hotel in the future. We value your feedback and will use it to make improvements where necessary.Thank you for your candid comments, and we hope that you may reconsider in the future. If there's anything else you'd like to share or discuss, please feel free to reach out to us directly.Sunny regardsCajetan AraujoGeneral Manager

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Staff we’re amazing, rooms we’re very cleaning with great extra. Waters are unlimited with was a great add on!
Stayed 3 nights in Aug 2023
Response from CA on 20 Sept 2023
Dear RichWe are absolutely thrilled to receive your feedback! It's wonderful to hear that you had such a positive experience during your stay with us.Our staff takes great pride in delivering amazing service, and we're delighted that they left such a positive impression on you.Maintaining clean and comfortable rooms with great amenities is a priority for us, and we're glad you appreciated the extras.We believe in providing those little extras that make a big difference during your stay.Thank you for choosing our hotel, and we look forward to welcoming you back for another exceptional experience in the future. If you have any specific requests or preferences for your next visit, please don't hesitate to share them with us.Sunny regards,Cajetan AraujoGeneral Manager

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean , great service cool vibes
Stayed 2 nights in Jul 2023
Response from CA on 20 Sept 2023
Dear Brett,We greatly appreciate your feedback and are delighted to learn that you had a fantastic experience at our property. Providing a clean and welcoming environment, along with excellent service, is at the heart of what we do.We're thrilled that you enjoyed the cool vibes of our property, and we look forward to having the pleasure of welcoming you back in the future. If you have any specific preferences or suggestions for your next visit, please feel free to share them with us.Thank you for choosing our property, and we can't wait to host you again.Warm regards,Cajetan AraujoGeneral Manager

8/10 Good

Noha

Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Stayed 3 nights in Jun 2023

6/10 Okay

Admirado

Travelled with family
Liked: Cleanliness, property conditions & facilities
Only a year old 5 star hotel. Staff is friendly and accommodating. Location and place is neat, lovely and has its own flare of eclectic interior. Big disappointment and draw back especially for families with older children (13 & 12) is the hotel rule of not allowing children in the main swimming pool ( even if the depth of this adult pool is less than 5 feet ) and restricting them in the children pool ( actually a wading pool for young children). We stayed for 2 days and have been told 3x of this rule, while other families’ children were allowed to use the adult pool. It’s worth considering a 2nd attempt of vacation if this rule is remove, despite the very expensive cost.
Stayed 2 nights in Jun 2023

10/10 Excellent

Majid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
W was conveniently located between Faro and Lagos, allowing us too visit them both. It was located on a beautiful grounds with gorgeous views of Lagos coasts. We enjoyed our stay.
Stayed 1 night in May 2023

8/10 Good

Ablelom

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Normally, I almost never give reviews. But the W hotel chain, at least W Algarve, is a sociologically interesting hotel to analyze. This review aims to analyze the establishment in relation to its 5-star rating. Please bear this in mind as you read. So to start with, W Algarve is a perfectly adequate luxury hotel for the wealthy that has the cultural capital of a 4-star hotel. Indeed, this hotel lacks refinement, especially in terms of service, as little as there is elsewhere. As the world becomes more proletarian, it's obviously no wonder the hotel chain decided to make their hotels a haven for upper-class millennials, but perhaps they should have considered including ecology in their marketing approach (the hotel is indeed very wellness-oriented), in order to increase the loyalty of this clientele, which is particularly involved in political life (too much plastic in their establishment), much more than their baby-boomer parents, who are more inclined to complain about their standard of living, which continues to decrease. This hotel has the advantage of allowing its guests to bring their pets, which is a real plus, but again, from this perspective, it would make more logical sense to include sustainability. In short, if you are deeply attached to luxury and to the service that this implies, as well as to the quality of food, don't go to this hotel. There's no refinement and the food is 4 star level. This hotel is worth 300 per night, no more. Don't pay more, just don't
Stayed 9 nights in May 2023

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Crystal Star, APO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were SO friendly and AMAZING! We can’t wait to come back!!! Special thanks to Miguel, Tatiana, and the chef at Paper Moon for making us feel like family. We ate there every night of our stay and we looked forward to it every time. I recommend the panna cotta! I ordered one at dinner……and then an extra one to take back to the room and eat! The food is out of this world!!! Another big thank you goes out to Anna at the front desk. We really wanted to take one of the fish pillows from our room home with us, and although that was not possible, she brought us the most adorable fish keychain and a sweet personal note to take with us. Everyone at the hotel really went out of their way to make us feel special and important. We tried hard not to cry as we left… … .
Stayed 3 nights in Mar 2023
Response from CH on 13 May 2024
Dear Crystal Star,Your enthusiastic review paints a vivid picture of the exceptional experience you had at the hotel! The staff's friendliness and outstanding service clearly left a lasting impression on you, making you feel valued and appreciated throughout your stay. It's heartening to hear that the team went out of their way to ensure you felt special and important during your time there.Your repeated visits to the hotel's restaurant showcase your enjoyment of the dining experience, and it's wonderful to hear that you found the food to be exceptional. The extra effort from the team to ensure your satisfaction undoubtedly made your dining experiences memorable.The thoughtful gesture you received at the front desk further emphasizes the hotel's commitment to guest satisfaction. Their attention to detail and personalized touches undoubtedly contributed to the overall positive experience you had.It's bittersweet to hear that leaving the hotel was difficult for you, but I'm glad your experience was so memorable and enjoyable. Thank you for sharing your wonderful experience, and I hope you'll have the opportunity to return soon for another unforgettable stay! If there's anything else you'd like to share or if you have any questions, feel free to reach out.Best Regards,Christian HumbertGeneral Manager

10/10 Excellent

Lakeisha

Stayed 4 nights in Feb 2023

2/10 Terrible

Alina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Awful experience
Worst hotel experience, ruined our yearly family trip. Booked W for 3 nights. Day of arrival had dinner at Paper Moon restaurant. Shared dish with my son that was not at the menu: gnocchi with Raw shrimps. Next day both woke up with food poisoning. Stayed in the room sick for 2 days. We were planning skydiving , ATV tour, horse back riding and spa treatments but instead of exploring Algarve, we were in pain. Consider that hotel had very low occupancy I asked manager Andrea Vieites for complimentary days but she refused. I was told that shrimps were send to “third party to analyze” and I would receive an email with results. It’s been 3 days I haven’t heard from Andrea yet.
Stayed 3 nights in Jan 2023

10/10 Excellent

Faisal

Stayed 2 nights in Oct 2022

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the W Algarve. Pictures don’t do this beautiful place justice. Quiet, clean, very accommodating staff, amazing food and drinks, the list goes on! Would return in a heartbeat.
Stayed 6 nights in Oct 2022

10/10 Excellent

Carlos, Smithtown

Liked: Cleanliness, staff & service, property conditions & facilities
Service,friendly staff
Stayed 2 nights in Oct 2022

10/10 Excellent

O

Stayed 2 nights in Sep 2022

10/10 Excellent

Eamon

Stayed 4 nights in Sep 2022

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

2/10 Terrible

Andrew

Stayed 3 nights in Jun 2022

10/10 Excellent

Lambeau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with high service level. Very kind people
Stayed 7 nights in May 2024
Response from CH on 13 May 2024
Dear Lambeau,Your review succinctly captures the essence of your experience at the hotel. It's great to hear that you found the hotel to be amazing, with a high level of service. The kindness of the staff clearly made a positive impression on you, contributing to the overall enjoyment of your stay.Thank you for sharing your positive feedback!We look forward to welcome you backBest regards,Christian HumbertGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional
Hotel impecável! Dá vontade de morar lá. Muito limpo, excelente atendimento, ótima localização, vista da varanda de tirar o fôlego. Restaurante top. Voltaria todos os anos! Pra quem procura luxo, conforto e qualidade, está é a escolha certa.
Stayed 7 nights in Jan 2024

10/10 Excellent

Ingibjorg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
It was just perfect in all ways
Stayed 2 nights in Jan 2024
Response from CA on 15 Jan 2024
Dear Ingibjord,I'm thrilled to hear that your experience at the W hotel was perfect in every way! Your satisfaction is our utmost priority, and it's wonderful to know that the hotel met or exceeded your expectations.Thank you for choosing the W hotel, and we look forward to welcoming you back for another perfect stay in the future!Sunny Regards,Cajetan AraujoGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour Mega marvellous!
L’hôtel est idéalement situé, facilement accessible en voiture. L’accès direct à la plage est agréable. Le personnel est au petit soin, c’est appréciable. La chambre est très bien équipée et est bien décorée. La vue depuis la chambre que nous avions réservée est incroyable. Le petit déjeuner est très bien mais il nous a fallu attendre 15-20 minutes tous les jours pour avoir nos boissons chaudes. Les tables sont les unes sur les autres. Ce n’est pas acceptable. Si l’occasion se présente, nous y retournerons.
Stayed 5 nights in Dec 2023
Response from CA on 1 Jan 2024
Dear Guest,Thank you for your detailed comments about your stay at our hotel. We are happy to hear that the hotel's location was convenient for you and that the direct access to the beach was appreciated.Your experience is valuable to us, and we will share your concerns with the responsible team to improve the efficiency of the service.We are happy that you enjoyed the attention of the team, the decoration of the room and the incredible view. We hope to have the opportunity to welcome you back in the future. Thank you very much for choosing our hotel, and we look forward to your return.Sunny Regards,Cajetan AraujoGeneral Manager

4/10 Poor

Martha Nelida

Travelled with family
Disliked: Amenities
The property was really beautiful and unique. The problem was that the staff seem to be under trained and unprepared. I was under the impression that they were unsupervised interns. They gave us contradictory info all the time. Additionally they recommended us a company:Perfect Algarve Tranafer to transfer us from and to Lishon with the promise that the driver was a tourist guide as well. It turned out that he was a very aggressive driver with little knowledge about the region, and failed to respect the original itinerary and prices by constantly imposing his will. We were deprived out of what we wanted to visit and he verbally abused us when we would point out inconsistencies in his planning. He was also a little too comfortable in threatening us by saying he could leave us roadside on the highway if he wanted too.
Stayed 2 nights in Nov 2023
Response from CA on 18 Nov 2023
Dear Martha,Thank you for taking the time to share your valued feedback and choose W Algarve for your stay in Portugal.We take an incredible pride insuring every guest has a memorable stay.We are disappointed to hear of the situation that happened, although we have no control on third party operators of experiences, we make recommendations based on our experiences of all providers or capable to provide experiences that are up to the level and high standards of the W AlgarveWe fully understand the situation that occurred for your comment and rest assure that we take this very seriously and the experience defined by you does not fulfill the standards of the W AlgarveI’d like to assure you that W Algarve will conduct a full investigation off the entities involved and the operator services provided and rest assure we will no longer use that operator, it does not fulfill our guest or our expectations.Once again, thank you for sharing your feedback and we’ll look forward to have the opportunity to welcome you back to W AlgarveSunny regardsCajetan AraujoGeneral Manager

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour exceptionnel
Un hôtel fantastique avec un service sur mesure et des attentions régulières auprès de la clientèle. Hôtel situé en bordure d’une petite plage… Magnifique !
Stayed 2 nights in Aug 2023
Response from CA on 20 Sept 2023
Dear PhilippeMerci beaucoup pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que vous avez passé un séjour fantastique dans notre hôtel et que notre service sur mesure ainsi que nos attentions régulières ont contribué à rendre votre séjour mémorable. La proximité de notre hôtel avec une petite plage magnifique est certainement un atout. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir pour une expérience tout aussi merveilleuse.Cordialement,Cajetan AraujoGeneral Manager

10/10 Excellent

Alexandre

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondeful Hotel !
Stayed 3 nights in Aug 2023
Response from CA on 20 Sept 2023
Dear Alexandre,Thank you for your concise but positive review! We're thrilled to hear that you had a wonderful experience at the hotel. If you have any specific comments or would like to share more about your stay, please feel free to do so. We look forward to welcoming you back in the future!Sunny regards,Cajetan AraujoGeneral Manager

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from CA on 20 Sept 2023
Dear Renato,Thank you for choosing W AlgarveWe look forward to welcome you again for another great experience.Sunny regards,Cajetan AraujoGeneral Manager

8/10 Good

Sabrina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from CA on 20 Sept 2023
Dear SabrinaThank you for choosing W Algarve for your stay in PortugalWe're very glad to know that you enjoyed and hope to welcome you soon againSunny regardsCajetan AraujoGeneral Manager

8/10 Good

Emilia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Haakon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Katja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

8/10 Good

Ricardo

Liked: Staff & service, property conditions & facilities, room comfort
4 estrelas e muito para melhorar
Hotel agradável com acesso direto à praia do restaurante Evaristo. Não tem parceria com a concessão da praia (e devia ter). O shuttle para a praia do Castelo funciona bem. Não gostamos da decoração, o staff é novinho com pouca experiência mas simpático. No geral consideramos que corresponde a um hotel de 4 estrelas em conforto e serviço. É essencial num hotel de praia ter um onde pendurar os fatos de banho a secar (algo que não manche os fatos de banho como foi o caso).
Stayed 4 nights in Aug 2022

10/10 Excellent

Américo

Stayed 3 nights in Jun 2022