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Fantastic customer service

The bedroom, the service, the food and the beach are all exceptionally wonderful. Can't wait to go back!

At check in we were welcomed by Joana who was so helpful and recommended places to see. We stayed in room 303, which is one of the external rooms overlooking the pool and you can even see the sea in the distance. Roll had a big balcony. These rooms have steep stairs and aren’t suitable for people with mobility issues. There was a small table and chairs and a couple of sun loungers. Towels were provided as well as freshly filtered drinking water. The room was big and beds were comfortable,...

Superb hotel. Wonderful staff. Perfect peace and quiet

Oh my goodness, myself and my husband cannot rate this hotel highly enough. It is pure perfection. Nothing is too much trouble for the staff, the food, ambiance and hotel/room was more than perfect. There is absolutely nothing negative to say. Thank you so much for for a fantastic stay. We will definitely be back!

What a find! Wonderful hotel. Short taxi/Uber ride from airport. Walking distance to train station, bus station, old town, marina and although a little further, a shopping centre. Lovely outdoor area. Free coffee. Samsung TV with mirroring. Great shower in bathroom. Basic kitchen. Balcony. Air con. Comfy bed. Very clean and modern. We will be back.

Fantastic experience, I will definitely be visiting again due to the convenience and cleanliness of the hotel, amazing!

A lovely spot! Great aesthetic, nice staff and yummy breakfast.

We stayed at the Episode Sana for 4 nights. We went to relax and whine down, so the location was a perfect spot for us. If you want to. E by the hustle and bustle, 'subs this is not the hotel for you. The interior is amazing. The food is nice. We had spa treatments, which were great. They really do look after you. Even room service, when we ordered food it was no longer than 15 minutes. Beautiful grounds including hammock sun beds where you can lounge away from the pool and everybody and read or...

Stylish spa hotel, with great accommodation and beautifully manicured gardens. Even has its own man made beach in the grounds in addition to the pool area. Plenty of sun loungers and umbrellas. Standard of cleanliness is very high. Food is very good,especially the Fusion restaurant. Breakfast buffet has a stunning choice, and the pool bar is great for drinks and snacks during the day. Staff are friendly, helpful and very attentive. Spa treatments are definitely worth trying. The gin menu in the...

We booked a week for our honeymoon and Masana Algarve exceeded our expectations in every aspect. The apartment provided all the amenities needed, clean, spacious and very comfortable. High quality accessories and linen. Accessible and quiet, well looked after and walking distance of sandy beach. Staff very friendly and professional with a very positive polite attitude. Can’t recommend it enough. Definitely will go back. Magical.

This hotel is a gem. We have been going there for years and shall be returning again. As soon as you step in this place, you enter a haven of tranquility and peacefulness. The grounds are stunning, the staff are great (from people at the reception to the buggie lads, to the breakfast team). We are made feel very welcome from beginning to the end. The rooms are spacious, comfortable and well equipped. The breakfast is sensational. I LOVE this place. This is the only place we holiday to since we...

Great

A fantastic and spotlessly clean hotel. We stayed here for a week at the start of March. Unfortunately the weather wasn't the best, which meant the rooftop bar and pool area was closed for the first couple of days. Despite the weather, Olhao is a lovely little town with enough bars and restaurants all within walking distance of the hotel. We hired a car to explore the area and towards the Spanish border, and we were always able to find a free parking space in the surrounding streets around the...

The main building where we stayed is very well maintained and the cleaning is top rate. The hotel staff can not do enough for you and make your stay a very pleasant and relaxing break. The breakfast has something for everyone and is very fresh and replenished throughout the breakfast service between 08.00 and 11.00 am. If you are a pool person (like swimming) then this is not the hotel for you as the pool areas are small and only there for cooling off. Both pools are well maintained. The hotel...

The staff were extremely professional and friendly. The hotel is beautiful, full of character and has been lovingly renovated. Breakfast was delicious. The hotel is also very dog friendly which is great for us as we were visiting with our small jack russell.

Great location very friendly staff. Good breakfast comfortable beds very clean

Loved the hotel! Breakfast was great and plenty of choice. Staff were very helpful. Location was great for beaches and walks. We enjoyed the 15 min walk to old town.

The Salema Beach Village ishigh end with top spec properties. The properties are very well built and tastefully (yet simply) decorated. We stayed in Townhouse No.111 which is a 3-bedroom and at the back of the complex, overlooking the pool. Once the pool bar opens it will be next door to this property. Cleaners come in every day (the time varied from 10am on one day to around 5pm on most days) which meant the townhouse was kept spotless. The pool and surrounding area is also spotless as...