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Trash in the hallways. Bathroom floor had hair and debris.
Antoinette
Stayed 1 night in Apr 2024
8/10 Good
Ian
Travelled with pets
4 Apr 2024
Liked: Cleanliness, staff & service
The room was fine, basically what you would expect for the price. Clean and functional. The fourth floor seemed to have a leaky roof with barrels just left in the hallway. Staff was great though!
Over all the stay was good. There were some problems with a discrepancy between what was charged on Expedia and what I was charged on arrival, but eventually that was worked out.
The breakfast was very good. The staff was attentive and very friendly. The only thing I can say is the A/C didn't work like it should have. Our room was too warm and would not cool down at night like we would have liked. Otherwise the stay was great.
I could hear the next door neighbors talking in their room, therefore the walls were very thin. Luckily, their noise level was not so loud as to cause a problem.
Unfortunately the staff were not welcoming at this property, the area felt a bit unsafe, and things just were not as clean as other Hilton hotels we’ve stayed at. Also, there was no hot water for the shower!
Robert
Stayed 1 night in Dec 2023
6/10 Okay
Thomas
23 Jan 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I booked the property because it had a hot tub. The hot tub turned out to be outside and was not hot. Big disappointment.
Pretty nice hotel. Room was ok said. Small closet. No luggage rack. Did have a counter to put suitcase on 22in
Ok size tv. Had an ice machine on every floor. Breakfast was pretty good variety of stuff.
Near the Univeristy of New Mexico and the Albuquerque Isotopes Minor League team. Rudy’s BBQ was close. Close to Old Town not to far from restaurants. There was a bar and taco place 50 yards from the hotel