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Reviews of Relax Inn

2 out of 5
Relax Inn
306 Tallulah Dr, Albany, GA

Reviews

6.2
Rating 10 - Excellent. 23 out of 112 reviews" "
Rating 8 - Good. 28 out of 112 reviews" "
Rating 6 - Okay. 21 out of 112 reviews" "
Rating 4 - Poor. 14 out of 112 reviews" "
Rating 2 - Terrible. 26 out of 112 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Business traveller
Nice big beds
Stayed 1 night in Apr 2024

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Feb 2024

2/10 Terrible

Blossom

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but no hot water
Previous stays were good with no issues, this time there was a lack of hot water, only like warm.
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is disgusting altogether.
Stayed 2 nights in Oct 2023

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Check in was quick, room was nice, couple of minor things wrong with the room but not bad enough for me not to return. Overall, good stay.
Stayed 1 night in Oct 2023

8/10 Good

Melinda

Stayed 1 night in Oct 2023

2/10 Terrible

George

Stayed 1 night in Oct 2023
Response from Nick Patel on 15 Oct 2023
Thank you for your feedback!

4/10 Poor

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nick Patel on 13 Oct 2023
Thank you for your feedback!

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Nick Patel on 13 Oct 2023
Thank you for the feedback!

8/10 Good

erica

Stayed 1 night in Sep 2023
Response from Nick Patel on 13 Oct 2023
Thank you for the feedback!

6/10 Okay

Gabriel, FORT LAUDERDALE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not in the location that I wanted. I was looking for a hotel in Tifton and I was showed this hotel in Albany 40 miles away.
Stayed 2 nights in Sep 2023
Response from Nick Patel on 13 Oct 2023
Thank you for the feedback!

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Was worried when I pulled in the building was very run down the pool had been drained and the office area had no ac. Once we got checked in to our room I was pleasantly surprised. I booked a double room and ended up with a single king but it was okay. The room was clean linens fresh and no bugs in sight.
Stayed 1 night in Aug 2023
Response from Nick Patel on 13 Oct 2023
Thank you for the feedback! Glad that you liked the room's cleanliness.

10/10 Excellent

Lupe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've enjoyed my time at Relax Inn. The staff were always nice and accommodating. I felt the room was clean, comfortable and quiet which is important as a night shift ER nurse who sleeps during the day. There are plenty of restaurants nearby.
Stayed 6 nights in Aug 2023
Response from Nick Patel on 13 Oct 2023
Thank you for the feedback! We are glad to know that the room was clean and staff was friendly.

10/10 Excellent

Lupe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come in to Albany for work and it has been nice being able to have a quiet, affordable and clean place to stay. The staff have always been really nice and accommodating as I work at night and really appreciate being able to get in to a room as soon as possible to get a few more hours of sleep after driving in to town. Thank you!
Stayed 3 nights in Aug 2023

10/10 Excellent

Lupe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here quite a few times already for my job. The quality of the room for the price is difficult to beat. The bed is comfortable and clean with noticeably clean linen. I've seen rooms in other places with obvious signs that the beds were not freshly made. The shower has a good amount of water pressure which isn't always true in many places. The staff has always been nice and flexible.
Stayed 3 nights in Jul 2023
Response from Nick Patel on 28 Jul 2023
Thank you for your feedback and we are happy that you are liking the room.

10/10 Excellent

Tiffany, Albany

Stayed 1 night in Jul 2023

2/10 Terrible

Anthony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property Smells- smoking room even though I specifically requested non smoking- i was to tired to go to the desk
Stayed 1 night in Jul 2023
Response from Nick Patel on 6 Jul 2023
Thank you for your feedback. Sorry that you were not happy with the smell. We will work on it so other guest doesn't have the same issue.

8/10 Good

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Nick Patel on 6 Jul 2023
Thank you for your feedback.

2/10 Terrible

Luigui

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Nick Patel on 6 Jul 2023
Thank you for your feedback.

10/10 Excellent

Lupe

Business traveller
Liked: Cleanliness, staff & service
I enjoyed my nice quiet stay here! It is a quite affordable place to stay with a nice room! There are a few places to eat and shop near by.
Stayed 3 nights in May 2023

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Conner

Disliked: Cleanliness, amenities, property conditions & facilities
Cheap hotel so cant expect much, but its in pretty bad shape. And i booked a non smoking room but got a room that reeked of cigarettes and had an ash tray in it so that pissed me off.
Stayed 1 night in Mar 2023
Response from Nick Patel on 20 Mar 2023
Thank you for your feedback. We are sorry that a smoking room was given when you booked non-smoking room. We will work on it so it doesn't happen to another guest.

2/10 Terrible

Jacob

Stayed 1 night in Feb 2023
Response from Nick Patel on 20 Mar 2023
Thank you for your feedback.

4/10 Poor

Robin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was filthy and in terrible disrepair. The ONLY reason we did not ask for a refund and leave without spending the night was that there were very limited availabilities in the area due to the Sunbelt Ag Expo being in town and we were so exhausted that driving further would have been unsafe. Things were broken, in very neglected condition and just plain filthy! Holes in the Sheetrock had been crudely patched and with no attempt at even painting them and mildew on the walls. The carpet was nasty. You couldn’t adjust the temperature of the heat to a comfortable level so we about roasted. The only clean thing seemed to be the bed sheets and the shower did at least work. Really bad run down motel!
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from Nick Patel on 24 Aug 2022
Thank you for your feedback!

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very courteous, room in great shape, nice and quiet location. Mr. Patel runs a tight ship. Ask to see his phone toss to a staff member on the upstairs balcony.
Stayed 7 nights in Jul 2022

8/10 Good

Keith, Hyattsville

Liked: Staff & service, amenities
Still my preferred place to stay when in Albany but the place really shows it's age. Definitely time for paint and maintenance.
Stayed 1 night in Mar 2022

4/10 Poor

Anthony Chris, leesburg

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels in the room property in disarray. Should have left
Stayed 1 night in Mar 2022

2/10 Terrible

Errica

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The refrigerator was rusted,the heater DID NOT work it was below 40 degree...I had to use both sheets from both beds because it’s was soooooo cold. This hotel needs to be closed. I could’ve stayed on the streets if I wanted to be cold.
Stayed 1 night in Mar 2022

10/10 Excellent

Gwendolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed at this hotel many times for the past 13 weeks. The beds are comfortable and the property is very quiet. I will definitely stay again!!
Stayed 3 nights in Feb 2022

2/10 Terrible

Jessica, Mountain Home

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
I have stayed here several times over the last 5 years and never had a problem. The property is showing its age and could use a facelift. But still a bargain price and nice rooms.
Stayed 1 night in Jul 2021
Response from Nick Patel on 23 Sept 2021
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Room was very clean and I really didn't care for the view cuz they're still remodeling outside
Stayed 1 night in Jun 2021

6/10 Okay

Michelle

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2021
Response from Nick Patel on 17 May 2021
Thank you for your feedback.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Nothing
Stayed 1 night in May 2021
Response from Nick Patel on 16 May 2021
Thank you for your feedback.

2/10 Terrible

Montavious

Stayed 1 night in Apr 2021
Response from Nick patel on 10 May 2021
Thank you for informing. Sorry to know that you didn’t like the room you stayed in

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
The room was nasty pee stains on the sheets food under the vanity other peoples hair on the towels your feet stuck to the floors as if they haven’t been cleaned the pillows were very used and flat hotels.com gave it a good star rating but once we checked in and looked at there website they had a one star rating I do not recommend staying at Relax inn ever
Stayed 1 night in Jan 2021
Response from Nick patel on 17 Feb 2021
We are sorry that you were not happy with the cleanliness of the room. Thank you for letting us know. We will let housekeeping know.

6/10 Okay

Leeneva

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Nick patel on 19 Nov 2020
Thank you for your feedback.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just don't
We left after walking into the building. We didn't even stay. Took one look at it and left. Mold on the walls, doors that half lock, Broken shower. Smelly rooms
Stayed 2 nights in Oct 2020
Response from Nick Patel on 19 Nov 2020
We are sorry to know that you were not happy. We will work on it to improve so other guest doesn’t have the same problem.

10/10 Excellent

Clyde

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Nick patel on 19 Nov 2020
Thank you for your feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Nick Patel on 27 Aug 2020
Thank you for staying with us. We are glad that you liked the property.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
No smoking room was good and A/C maintained a good inside temperature with 90's outside. Very quite. Well-lit outside parking area. Clean. Comfortable bed. Close to popular fast food and local restaurants.
Stayed 2 nights in Aug 2020
Response from Nick Patel on 27 Aug 2020
Thank you for staying with us. We are glad that you liked the room and surrounding of the hotel. Thank you for your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iiving
Cool
Stayed 3 nights in Jul 2020
Response from Nick patel on 24 Jul 2020
Thank you for your feedback.

6/10 Okay

Valencia

Liked: Cleanliness, property conditions & facilities, room comfort
The water wasn't hot
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Stayed 2 nights in May 2020
Response from Nick Patel on 20 May 2020
Thank you for your feedback.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2020
Response from Nick Patel on 17 May 2020
Thank you for your response. We will work on it to make it better.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It has bed bugs and roaches Smelled really bad Bees nest outside room Just terrible
Stayed 2 nights in Mar 2020
Response from Nick Patel on 17 May 2020
Thank you for informing us. We are sorry to know about your stay and we will work on it to make it better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay here again
Good place to stay. No problems. One of the most quiet motels I've stayed in.
Stayed 3 nights in Feb 2020
Response from Nick Patel on 15 Feb 2020
Thank you for your feedback.