Al Sufouh 1 Trip

This property is in an excellent location, surrounded by various restaurants and walking distance to the metro station. The Mall of Emirates is either a 20 min walk or one metro stop. The most positive review goes to the hotel staff. All the staff are extremely helpful, efficient and do go out of their way to make sure customers' are comfortable . However there are issues with the hotel. Every Friday evening the hotel hosts a party on the first floor and the noise travels to the guestroom making it difficult to rest or sleep. The bathtubs and bathroom doors are worn out and has got rusts and stains. When I walk down the corridor and in my room the vents constantly gave out a malodourous himid scent which was unpleasant and I had to open the windows.

Clean room, nice staff, great location, everything was super except for some small issues like the sound of mosque near hotel, the noise of staff putting their cleaning stuff next door in storage room.

Beautiful & unique architecture, clean and tidy place, friendly & courteous staff all around, good in-house dining facilities. Although there was only 1 main adult pool but it was good size one along with the kiddies pool.

This was my first time staying at a RIU facility and we had a great time. It was a birthday trip and the front desk staff were very accommodating in moving us away from the construction site. The area is developing and will soon include numerous hotels and shopping centers. The beach and pool is great, but the cleanliness of the pool could be better (the gutters have yellow stain all over them). But the lifeguard does amazing job in keepinh everyone safe and enforcing the no food/drink at the regular pool area. The restaurants, we loved the italian and i enjoyed the lebanese. Buffet was a hit and miss. Breakfast is simple and lunch and dinner have a lot more variety. The unfortunate part was that my mother got food poisoning the last day we were there (during breakfast) and wish there was a vending machine in the lobby with some over the counter medication. She ended up in bed for an entire day with excruciating stomach pains and the "nurse" at the resort was a joke. She cant do anything and when i asked what she can do, she just shrugged her shoulders. I ended up taking a cab to the pharmacy. I did find Antinal which is amazing and paid $3 in one of the mall pharmacies. Overall, we would go back but will be more prepared with food poisoning medication.

Great apartment hotel great service. I definitely recommend them.