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"Staff"

"Yes"

"Excellent service by all staff. It’s serene, calming and very clean. "

"Room is huge by Japan standard, a great resort feel. Did not used the Pool. The staffs were really helpful and quite observant! Foods in the buffer and Italian restaurant were great, of course good stuffs don't come cheap. The location is good, as it was intended for outdoor activities. Just that getting around would require transportation (car)."

"It would be great to know what an adults only hotel is. It would also be nice to know that there is no public transport that go here unless you take a taxi or walk almost half an hour from the closest bus stop which is what we ended up doing in the dark since there were no taxis or Uber available at the time. The room was okay but could be cleaner. There was no bed cover, just a foam topper with a cover. The couch has rips on it and the sink was dirty. Otherwise it was okay. The room was big and roomy. Lots of amenities too and free breakfast. The front desk ladies are really nice and helpful. "

"Room was really clean, the staff were super nice really enjoyed my interactions with them. The onsen was great. Wish I spent more time there, the sauna was super hot. The buffet is a big thing there but that for me was the weakest part of the experience. "

"Clean room and always a great buffet. "

"Steps to the house need replacing and not enough lighting on the pathway to the house"

"Pretty good location for the train station "