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Reviews of Airlie Beach Hotel

3.5 out of 5
Airlie Beach Hotel
Corner The Esplanade and Coconut Grove, Airlie Beach, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 1006 reviews" "
Rating 8 - Good. 329 out of 1006 reviews" "
Rating 6 - Okay. 105 out of 1006 reviews" "
Rating 4 - Poor. 48 out of 1006 reviews" "
Rating 2 - Terrible. 19 out of 1006 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming. Our room was very comfortable with pleasant decor. The entire hotel is very well presented including the bottle shop and corporate vehicles. Have stayed there twice and would happily do so again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Louan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean and great staff!! Very helpful!
Stayed 1 night in Apr 2024
Response from Aquarius on 26 Apr 2024
Thanks for your great review and feedback. Glad you enjoyed your stay.

10/10 Excellent

Carole Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airlie Beach Hotel is a great place to stay! Close to everything and do much going on
Stayed 8 nights in Apr 2024
Response from Aquarius on 22 Apr 2024
Thanks for your 5/5 review. Happy you enjoyed your stay with us.

10/10 Excellent

Mica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly Got updated to sea view room. Very clean Nice that they Stored your stuffs when you out for a day then come back
Stayed 1 night in Apr 2024
Response from Aquarius on 19 Apr 2024
Glad you were happy with the upgrade and enjoyed your stay overall. Thank you for visit.

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 7 nights in Apr 2024
Response from Aquarius on 14 Apr 2024
Thank you Keith for you review and feedback.

8/10 Good

Kerry, South Boston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for this hotel is great, right in the middle of downtown. The bed was so comfy. Downsides, we were in the back of the hotel but the music form the bar was SO loud. The rum bar was just okay, food was a mixed bag. Mjitos were AWESOME.
Stayed 2 nights in Mar 2024
Response from Aquarius on 5 Apr 2024
Thank you for your review and feedback.

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sandy Muscat on 28 Mar 2024
Sorry you did not enjoy your stay Julie, would love to address your concerns if you care to share them with me.

10/10 Excellent

Christopher

Stayed 1 night in Mar 2024
Response from Aquarius on 5 Apr 2024
Wow, Thank you for your 5/5 review.

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here twice now. Lovely & clean hotel. Lovely friendly & helpful staff. Excellent location. Would recommend this hotel as an excellent choice to stay.
Stayed 4 nights in Mar 2024
Response from Aquarius on 10 Mar 2024
Thank you Tania. We so glad you enjoyed your stay with us.

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Best property in Airlie Beach. All round available standard is not so great in this area.
Stayed 1 night in Feb 2024
Response from Aquarius on 8 Mar 2024
Thank you taking the time to place a review with feedback.

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from Aquarius on 26 Mar 2024
Thank you James for your 5/5 review. Hope to see you again

8/10 Good

Thu Hanh

Stayed 1 night in Feb 2024
Response from Aquarius on 22 Mar 2024
Thank you for your review

10/10 Excellent

Daniel

The staff were all so friendly and helpful! Always smiled hello and have a great day. Thank you for the warm welcomes and goodbyes!
Stayed 5 nights in Feb 2024
Response from Aquarius on 24 Feb 2024
Thank you for your review. So glad our staff made your stay more enjoyable, Daniel. Hope to see you again.

10/10 Excellent

heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to the port and the town. Clean, comfortable rooms. Provides pool/beach towels, wines glasses, and coffee making supplies.
Stayed 3 nights in Feb 2024
Response from Aquarius on 22 Feb 2024
Thank you Heather. Glad you enjoyed your stay.

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2024
Response from Aquarius on 9 Feb 2024
Thank you Jeffery for your feedback. Glad we were able to accommodate.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel was so clean and staff were excellent
Stayed 1 night in Feb 2024
Response from Aquarius on 6 Feb 2024
Thank you for your great review and feedback.

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive
Stayed 1 night in Feb 2024
Response from Aquarius on 7 Feb 2024
Thank you for your review. Hope to see you again.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Aquarius on 1 Feb 2024
Thank you John for your 5/5 review. Glad you enjoyed your stay.

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities
We had a wonderful time staying at Airlie Beach hotel. The staff was super friendly and booked the reef snorkeling tours for us and offered discounts as well. It's right in the middle of the most happening part of the town, with excellent dining options and across from the beach. I want to especially thank Ms.Sandy who accommodated our last min change in plans for an earlier checkout and she found a way to refund us the last day's charge even though it was very last minute. Would highly recommend this hotel for a stay in Airlie Beach.
Stayed 4 nights in Jan 2024
Response from Aquarius on 29 Jan 2024
Thank You Maya for your great review and encouraging feedback. We are so glad you enjoyed you stay with us. I'll be sure to share you comments with Sandy & our staff.

6/10 Okay

CHENQI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole night machine noise makes me unable to get sleep. Initially I thought it was from AC inside the room but after turned off the continued noise was still there. Until the next day I checked the location of the room, which is just above the cooling system unit. I have to say the price of the room is over 400 Au dollars for one night. The other thing is that during the night time the hotel at least the front desk is not staffed. It seems that accident of emergency nature never happened here. That said, the day time front desk staff is friendly and helpful.
Stayed 1 night in Jan 2024
Response from Aquarius on 29 Jan 2024
Thank you for your review. I'll be sure to share your comments with relevant departments and staff. Thank you for choosing to stay with us at the Airlie Beach Hotel.

10/10 Excellent

Annilise, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to marinas and bus drop offs
Stayed 4 nights in Jan 2024
Response from Aquarius on 21 Jan 2024
Thank you for your review.

10/10 Excellent

Claude

Stayed 2 nights in Jan 2024
Response from Aquarius on 15 Jan 2024
Thank you Claude for your great review. Glad you enjoyed your stay with us .

10/10 Excellent

Salvatore

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Aquarius on 13 Jan 2024
Thank you Salvatore for your 5/5 review. Glad you enjoyed your stay.

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Aquarius on 12 Jan 2024
Thank you for taking the time to review your stay. We hope to see you again in the future

10/10 Excellent

Eileen

Stayed 3 nights in Jan 2024
Response from Aquarius on 12 Jan 2024
So glad you enjoyed your stay. Thank you for your review.

10/10 Excellent

Simon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aquarius on 8 Jan 2024
Thank you for your 5/5 review. Glad you enjoyed your stay.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Aquarius on 8 Jan 2024
Thank you Lisa for your 10/10 review. Hope to see you again in the future.

6/10 Okay

Sandra

Stayed 1 night in Jan 2024
Response from Aquarius on 29 Jan 2024
Thank you Sandra for your review

10/10 Excellent

Tammey

Stayed 2 nights in Dec 2023
Response from Aquarius on 8 Jan 2024
Thank you Tammey for your review. Glad you enjoyed your stay with us at the Airlie Beach Hotel.

10/10 Excellent

Yi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good
Stayed 3 nights in Dec 2023
Response from Aquarius on 8 Jan 2024
So glad you enjoyed your stay Thank you for your 5/5 review.

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Staff were friendly. Area is beautiful.
Stayed 3 nights in Dec 2023
Response from Aquarius on 7 Jan 2024
Thank you Glad you enjoyed you stay

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here - the staff were so helpful (shout out to Aquarius who was wonderful!) and the beds were insanely comfy. It was a really convenient place to base ourselves for the Whitsundays and we would stay here again.
Stayed 1 night in Jan 2024
Response from Aquarius on 6 Jan 2024
Thank you for your great review and feedback. Really appreciate the comments. Can't wait to welcome you back.

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Aquarius on 1 Feb 2024
Thank you for your review Josephine. Hope to see you again in the future

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was the most comfortable I have slept on So good to have a coffee machine in the room and good quality appliances. Very lovely staff Easy to get everywhere It was good how you weren't able to hear the music from the pub in the room
Stayed 1 night in Dec 2023
Response from Aquarius on 2 Jan 2024
Thank you for your review. Happy you enjoyed your stay. Hope to see you again in the future.

10/10 Excellent

Aileen, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and family friendly. Close to beach, pools, all excursions and some touristy shopping.
Stayed 3 nights in Dec 2023
Response from Aquarius on 31 Dec 2023
Thanks Aileen for your great review. Glad you enjoyed your stay.

10/10 Excellent

DANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Aquarius on 31 Dec 2023
Thank you for your great review. Glad you enjoyed our stay with us at the Airlie Beach Hotel

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Generally great place
Stayed 1 night in Dec 2023
Response from Aquarius on 2 Jan 2024
Thank you Simon for your review. Glad to see you enjoyed your stay with us at the Airlie Beach Hotel.

4/10 Poor

Robert Mark

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The “upgrade” to a twin room from the King we paid for was actually a rip off and the room smelled like stale smoke. Would not recommend.
Stayed 1 night in Dec 2023
Response from Aquarius on 30 Dec 2023
Thank you Robert for taking the time to place a review and feedback. All feedback is appreciated & we will continue to try our very best to provide a high standard of service for all guest moving forward.

6/10 Okay

Julie

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Aquarius on 30 Dec 2023
Thank you Julie, we appreciate you taking the time to place a review. Hope to see you again

10/10 Excellent

Joaquim

Stayed 1 night in Dec 2023
Response from Aquarius on 30 Dec 2023
Wow, Thank you for the great review. Glad you enjoyed your stay

10/10 Excellent

Naushad, Bulimba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Bathrooms need updating.
Stayed 2 nights in Dec 2023
Response from Aquarius on 30 Dec 2023
Thank you for the review and feedback. Much appreciated for your visit

8/10 Good

Ehsan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was serviced everyday and it was spacious. The food at the restaurant was quite pricey but you can find other options elsewhere. Overall it was a good stay, it was not luxury level but it was convenient.
Stayed 3 nights in Dec 2023
Response from Aquarius on 26 Dec 2023
Thank you very much for your review and feedback. We do try our very best to provide a high standard of service. Thank you again

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything with our stay, my 1 an only drawback on my whole experience was our room wasn’t ready on time.
Stayed 1 night in Dec 2023
Response from Aquarius on 18 Dec 2023
Thank you Jason for your review and feedback. We do apologise on this occasion your room was not ready on time. We do try our very best to provide a high standard of service and do our very best to have rooms ready by check in time of 2pm DAILY. We will continue to strive to provide our best always. Hope to see you again in the future.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sandy on 13 Dec 2023
Thank you Karen, we appreciate you taking the time to review us

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Aquarius on 10 Dec 2023
Thank you for your review. Hope to see you again in the future

10/10 Excellent

Glenn

Stayed 1 night in Dec 2023
Response from Sandy on 13 Dec 2023
Thank you Glenn we appreciate you taking the time to review us and hope to welcome you back again one day.

10/10 Excellent

Anthony C

Liked: Cleanliness, staff & service, property conditions & facilities
walking distance to beaches, shops etc
Stayed 2 nights in Dec 2023
Response from Aquarius on 7 Dec 2023
Thank you Anthony for your 5/5 review. We are glad that location provided you with a better holiday experience. Hope to see you again in the future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sandy on 6 Dec 2023
Dear Anonymous, sorry we did not meet your expectations.

10/10 Excellent

Phil

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Dec 2023
Response from Sandy on 6 Dec 2023
Dear Phil, Thank you for taking the time to review us we look forward to welcoming you again one day.