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Ur Hegian

2.0 star property
A peaceful retreat where French cuisine delights the palate and the sun-drenched terrace offers scenic views for travelers seeking both relaxation and flavor

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Ur Hegian welcomes travelers with a charming garden and inviting bar. The on-site restaurant serves French cuisine for discerning tastes. Guests enjoy in-room WiFi, a sunny terrace for unwinding, and free self-parking, making it easy to explore nearby attractions.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Arrivals after 7 PM require advance notice.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 8.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 per person
  • Rollaway bed fee: EUR 8.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Ur Hegian pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Ur Hegian?

Self-parking is free at this property.

What time is check-in at Ur Hegian?

Check-in start time: 2 PM; check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Ur Hegian?

Checkout is at 11 AM.

Where is Ur Hegian located?

Situated in Ainhoa, this hotel is within 3 miles (5 km) of Urdax Caves, Cuevas de Urdax - Urdazubi Caves and Witch Museum. Cuevas de Zuggaramurdi and Les Redoutes are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 68 out of 102 reviews
Rating 8 - Good. 28 out of 102 reviews
Rating 6 - Okay. 6 out of 102 reviews
Rating 4 - Poor. 0 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

Reviews

Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon séjour très bon accueil des gens sympathiques je recommande
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traversée des Pyrénées , il est notre hôtel coup de cœur
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Bien pour une nuit. Chambre classique, déco sommaire mais lit confortable. Plutôt bruyant le matin avec les claquements de porte et les personnes qui parlent fort dans les couloirs…
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

devarieux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnels très agréables, Propreté nickel
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

JE SUIS TOUJOURS HEUREUSE DE REVENIR DANS CET HOTEL QUE JE CONNAIS DEPUIS UN CERTAIN TEMPS..... TOUT EST PARFAIT.... CHAMBRES , ACCUEIL très sympa, tout le personnel est adorable, au resto aussi, j'ai passé une nuit, cette fois-ci, juste car c'était la seule dispo, mais tout est toujours aussi sympa. J'ai mangé au resto le soir, et j'ai super bien mangé, produits frais, et cuisinés maison... J'adore cet hôtel, pour tout, et sa situation, à deux pas des ventas de Dancharia.... Un grand merci à tout le personnel, de l'hôtel, pour sa disponibilité, et au chef de la cuisine, qui m'a fait passé un bon moment de gourmandise!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil,hôtel parfait, paella superbe,bien mieux que l espagnole ! On reviendra
Stayed 1 night in Jun 2022
Verified

6/10 Okay

michael

Liked: Cleanliness, staff & service, property conditions & facilities

Small rooms

Room small as was the bathroom,location convenient.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au top

Chambre pour 4 avec balcon privatif au top ! Côté restaurant les produits sont excellents
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel et restaurant extraordinaire

Séjour très agréable, la famille Ithurbide très symphatique et à l'écoute des clients. La paëlla du Chef est à tomber 😋et copieuse
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel endroit au calme , bon accueil , chambre impeccable des produits locaux sur la table aussi bien au petit déjeuné qu’au repas Idéal pour se reposer Jean Luc et Marie
Stayed 1 night in Jun 2021
Verified

8/10 Good

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avis

Passé un bon séjour la chambre impeccable, très bien manger au restaurant.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien situé à 100 m de la frontière espagnole,au calme. Chambre un peu petite mais très propre. Restaurant au top avec de succulents plats élaborés avec des produits locaux. A recommander ....
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un endroit très reposant. L’essentiel y est : clim., parking, resto et bon petit déjeuner.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuleux

Séjour merveilleux Très bel établissement Très bien situé au calme et près de tous les sites et villages à découvrir Accueil exceptionnel
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel se encuentra en plena naturaleza y a dos kilómetros del precioso pueblo de Ainhoa. La familia propietaria se desvive por agradar. Además la comida del restaurante está francamente bien. Muy recomendable.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tres bon accueil, chambre confortable et tranquille petit trés copieux, mais trés cher
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Durand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propreté irréprochable, super restaurant et personnel très chaleureux et professionnels
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortable tres calme proche espagne. Le personnel est tres souriant disponible . Le service est rapide pas d attente. C est mon 3e sejour et j y reviendrai avec plaisir. A recommander sans moderation. La paella est unique c est un regal...
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon établissement accueil également et rapide. Petit déjeuner correct dans l'ensemble. On peut y retourner sans problème
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bel hotel , tres bon rapport qualite prix

En vcances ds le pays basque, cet hotel est tres bien, au calme , personnel gentil, tres bon pdj et super cadre à 1 km de la Ainhoa
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Je trouve qu'il manque ne serai ce qu'une tablette dans les douches pour poser nos affaires de toilette
Stayed 1 night in Jul 2019
Verified

8/10 Good

YVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel disponible et aimable. Chambre avec de l'espace (chambre PMR)
Stayed 1 night in Jun 2019
Verified

8/10 Good

Béatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable endroit czlme
Stayed 1 night in May 2019
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel calme et de qualité

Excellent établissement tant par l'accueil que les prestations. Chambre agréable dotée d'une excellente literie.
Stayed 1 night in May 2019
Verified

10/10 Excellent

claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour.Accueil au top personnel de salle souriant disponible . Temps exceptionnel.
Stayed 2 nights in Mar 2019