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Reviews of Sleep Inn Aiken

2.5 out of 5
Sleep Inn Aiken
1002 Monterey Dr, Aiken, SC

Reviews

7.8

Good

Rating 10 - Excellent. 173 out of 416 reviews" "
Rating 8 - Good. 125 out of 416 reviews" "
Rating 6 - Okay. 42 out of 416 reviews" "
Rating 4 - Poor. 41 out of 416 reviews" "
Rating 2 - Terrible. 35 out of 416 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Alexandria, Augusta

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude my entire stay.
Stayed 3 nights in May 2024

8/10 Good

Fernanda

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
I didn't like the room 321 the bathroom had mildew at the corners. Everything else was fine.
Stayed 1 night in May 2024

6/10 Okay

Machelle

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location
Stayed 2 nights in Apr 2024

6/10 Okay

Jeffrey

Travelled with group
Liked: Staff & service
Decent hotel. Small rooms but overall, pretty clean.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst hotel I have ever stayed in...filthy.
Stayed 7 nights in Apr 2024

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Charles D

Stayed 1 night in Apr 2024

8/10 Good

Anthony

Stayed 2 nights in Apr 2024

2/10 Terrible

Ted

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Both nights of my stay the electronic keys would not work and I had to go to front desk to have them reprogrammed. Room was in horrible condition. Drawers would not stay closed, broken glass in picture frames, no battery in smoke detector, lamp shades torn, lumps in carpet, A/C did not work properly and very noisy.
Stayed 2 nights in Apr 2024

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Mike

Travelled with family
Liked: Staff & service
Lots of paint spilled on the carpet all over the room and hallway
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Stayed 1 night in Apr 2024

4/10 Poor

David

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were under construction, and second room was dirty. Breakfast was dismal and was completely lacking. Staff was not at front desk during check in and took more than 15m to show up
Stayed 2 nights in Mar 2024

2/10 Terrible

Jamie

Stayed 1 night in Mar 2024

2/10 Terrible

Alison

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under construction which wasnt an issue. except the fire alarms were covered in plastic and fire alarm in the room had no batteries. Staff said fire alarms still work when covered with plastic bags.

2/10 Terrible

Ariel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service
Other than the door being hard to open, everything was fine. And when I first got into the room, there was a dirty rag on the bed
Stayed 2 nights in Feb 2024

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property is in the process of a face lift, though it did not affect our stay. The room was clean and the staff was friendly.
Stayed 1 night in Feb 2024

4/10 Poor

Brittany

Disliked: Room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Paul, Sanford

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

William

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stag couldn’t care less didn’t even look at you. Facilities were disgusting. Noisy neighbors and probably long term residents. Says smoke free room was riddled with smoke smell. Couldn’t spray enough chemicals to cover it up. Gross
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Wendy, Ellabell

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Bryanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run far away
Wish I could give it less than one star! Carpets in the main areas were filthy. Checked in and the first room she assigned us room 202 had liquor bottles everywhere and stained sheets and had not been cleaned. Went back to desk girl apologized then re assigned us to room 107 which we opened the door and was impaled by the most awful dog smelly cat urine smell. Went to put down our bags and looked down and saw a big ole pool of why looked like blood. Went back to desk and she was like oh I’m so sorry and wanted to try to assign us another room. I told her after being grossed out by the blood I would pass and find another hotel. She then told me she could not refund my money even though I had checked in literally 10 min before and had not even got to actually check in to a room because they were filthy. Supposedly manager will call me tomorrow but I am not holding my breath cuz clearly they do not care about the hotel, customer service, or cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Shaluv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 stars
Stayed 1 night in Jan 2024

10/10 Excellent

Shaluv

Nice
Stayed 3 nights in Dec 2023

10/10 Excellent

Clint

Liked: Staff & service, amenities
The carpets were filthy. Seemed as though homeless man was living inside sleeping in chairs at elevator. Caught him smoking in stairwell.
Stayed 1 night in Dec 2023

6/10 Okay

NICOLE, clinton

Travelled with partner

6/10 Okay

Joann

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs work for sure. Beds were uncomfortable. The bed frames make noise when you turn over. There was a hole in the floor in our room. They had tried to cover it but it was still noticeable. I don’t think it’s worth even 60$ a night. Room is small as well. Staff was nice though. There was a younger lady that checked us in and she was nice enough to give suggestions on places to eat. All staff interactions were great. Outside of the property was pretty nice as well. Just the inside needs an upgrade for sure. Can’t speak for breakfast as we didn’t eat there. There was a false fire alarm during our stay very weird not sure what happened. It was fairly clean too. Wouldn’t be my first choice on a place to stay.

6/10 Okay

Carl

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and price was reasonable.
Good clean hotel close to restaurants and shopping centers. Good price. Will stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. And the room was very clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking for a quick place to lay my head for the night and found this location online. The room was cozy, the lady at the desk was friendly and the hotel was cheap what more could ya ask for !!!
Stayed 1 night in Dec 2023

4/10 Poor

Donna

Travelled with partner
Liked: Cleanliness
The rooms were clean. However, the TV didn’t work in the first room so they gave us a second. Had problems with TV in that room as well and when I tried to call the front desk, the phone didn’t work. Impossible to regulate heat/air in room. It read 57 but was very warm. No clocks were set. Table top ones didn’t work, and microwave clock was off. While things looked nice, little things were neglected. One light and USB didn’t work in the first room. TV in adjoining room was very loud. All the small nuisance items, after a long day on the road, made for an unpleasant stay. We wouldn’t stay there again.
Stayed 1 night in Dec 2023

8/10 Good

Arth

Stayed 5 nights in Dec 2023

2/10 Terrible

Geneva

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy
The front desk employees were very nice however after checking into my room I discovered the sheets haven’t been changed from the previous guests, as in a full face print of makeup was on the sheets. Food was in the floor between bed and night stand and the room reeked of weed. They did switch me to a slightly cleaner room, however it was still gross and luckily I had travel Lysol. Their “breakfast” area was sticky and had trash everywhere and not sure what it was they were trying to pass as coffee. To call this place a roach motel would be an insult to roaches.
Stayed 1 night in Dec 2023

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shower and beds.
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 1 night in Nov 2023

10/10 Excellent

Edna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice hotel. The staff was very welcoming and friendly. They didn't know much about the area, but we're very polite. Loved the location and convenient. The breakfast could have had more meat options, coffee was lousy. Overall great place to stay.
Stayed 2 nights in Nov 2023

4/10 Poor

Zachariah

Stayed 2 nights in Nov 2023

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Facility was under construction and extremely dirty
Stayed 2 nights in Nov 2023

8/10 Good

Heather

Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway....
I would totally recommend this hotel the staff is super friendly, beds and pillows very comfortable for a quick overnight stay it was perfect. Pet friendly with a small fee $15 plus tax. Includes free parking and breakfast. A little wear and tear in common areas but not bad. I will be staying here again.
Stayed 1 night in Nov 2023

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great area. nice and safe.
Stayed 1 night in Oct 2023

6/10 Okay

Anita

Travelled with family
The room was not clean. Missing pillow cases and towels
Stayed 1 night in Oct 2023

6/10 Okay

Annette

Liked: Staff & service, amenities
I had to ask for that room to be back to vacuumed because peanuts were left in an area on the floor. The carpet in the hallway needs to be replaced. Large dirty stains and carpet not shampooed and kept clean. I stayed at other Sleep Inns, and this one was fair compared to others excellent cleanliness
Stayed 4 nights in Oct 2023