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Hacienda El Carmen Hotel & Spa

3.5 star property
Family-friendly hotel with full-service spa and free valet parking

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Photo gallery for Hacienda El Carmen Hotel & Spa

Winery
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Winery
Winery
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Hacienda El Carmen Hotel & Spa sits near Guachicmontones Interpretive Center, offering a tranquil escape from everyday life. Guests can enjoy a round of mini golf, savor international dishes at Don Bocho restaurant, or book rejuvenating treatments at the spa.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Room

Basic Room | In-room safe, free WiFi, bed sheets

Basic Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Portable fan
Private bathroom
Hairdryer
Free bottled water
Wardrobe
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Private bathroom
Hairdryer
Free bottled water
Wardrobe
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Ramon Diaz Ordaz No.2-1, Ahualulco de Mercado, JAL, 46750

What's nearby

  • Teuchitlan Arches - 11 min drive - 11.1 km
  • Teuchitlan Plaza - 11 min drive - 11.1 km
  • Teuchitlan Square - 11 min drive - 11.1 km
  • Guachicmontones Interpretive Center - 15 min drive - 12.6 km
  • Guachimontones Archaelogical Site - 16 min drive - 13.4 km

Getting around

  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 78 min drive

Restaurants

  • ‪La Choza Mayahuel - ‬12 min drive
  • ‪Soky Ahualulco - ‬11 min drive
  • ‪Nautico - ‬11 min drive
  • ‪Restaurant Monte Carlo - ‬11 min drive
  • ‪Restaurante Soky - ‬11 min drive

About this property

Hacienda El Carmen Hotel & Spa

Family-friendly hotel near Guachicmontones Interpretive Center
Take advantage of a terrace, mini golf and a coffee shop/cafe at Hacienda El Carmen Hotel & Spa. Treat yourself to a body wrap, a body treatment or a body scrub at the on-site spa. The on-site international cuisine restaurant, Don Bocho, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and massage treatment rooms
  • Luggage storage, a front desk safe and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hacienda El Carmen Hotel & Spa offer amenities, such as free WiFi, safes and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 8:00 PM at scheduled times and on request
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 11:00 AM for a fee: MXN 390 for adults and MXN 390 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Don Bocho

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Mini golf
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • No lift

More

  • Banquet hall
  • Built in 1722
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 390 for adults and from MXN 390 for children
  • Airport shuttle fee: MXN 4500 per vehicle (return, maximum occupancy 10)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hacienda El Carmen
Hacienda El Carmen Resort
Hacienda El Carmen Hotel
Hacienda El Carmen Hotel And Spa
Hacienda El Carmen Hotel El Carmen
Hacienda El Carmen Hotel & Spa Mexico - Jalisco
Hacienda El Carmen Hotel Ahualulco de Mercado
Hacienda El Carmen Ahualulco de Mercado
Hacienda El Carmen Resort Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen & Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen Hotel & Spa Hotel
Hacienda El Carmen Hotel & Spa Ahualulco de Mercado
Hacienda El Carmen Hotel & Spa Hotel Ahualulco de Mercado

Frequently asked questions

Is Hacienda El Carmen Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda El Carmen Hotel & Spa?

Valet parking is free at this property.

What time is check-in at Hacienda El Carmen Hotel & Spa?

Check-in start time: 1:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hacienda El Carmen Hotel & Spa?

Checkout is at noon.

Does Hacienda El Carmen Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-8:00 PM on request. A fee of MXN 4500 per vehicle applies.

Where is Hacienda El Carmen Hotel & Spa located?

Set in Ahualulco de Mercado, this family-friendly hotel is 7.2 mi (11.6 km) from Guachicmontones Interpretive Center.

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Reviews

Hacienda El Carmen Hotel & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 262 out of 337 reviews
Rating 8 - Good. 54 out of 337 reviews
Rating 6 - Okay. 14 out of 337 reviews
Rating 4 - Poor. 4 out of 337 reviews
Rating 2 - Terrible. 3 out of 337 reviews

Reviews

10/10 Excellent

Eduardo Eder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hacienda, it was an amazing experience ❤️
Stayed 1 night in Sep 2025

10/10 Excellent

Valente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice historical and great service and great staff
Stayed 1 night in Jul 2025

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities
El lugar es muy bonito pero más bien rústico en lugar de lujoso. Hay zonas ruidosas a pesar de que es un lugar de descanso. Aún así me volvería a hospedar ahí eligiendo mejor la habitación.
Stayed 2 nights in Aug 2025

10/10 Excellent

OSWALDO

Liked: Cleanliness, amenities, property conditions & facilities
Hermoso lugar, la gente extremadamente amable y atenta
Stayed 1 night in May 2025

10/10 Excellent

MAR Y SOL

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y el spa fue de lo mejor.
Stayed 2 nights in Apr 2025

10/10 Excellent

JORGE H OROZCO

Liked: Cleanliness, amenities
Excelente servicio y las habitaciones muy cómodas
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo, ideal para descansar. Buen restaurante con ricos alimentos
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Súper bien cuidada, excelente servicio
Stayed 1 night in May 2025

10/10 Excellent

Xóchitl Micaela

Excelente
Stayed 1 night in Jun 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent relaxing hotel and spa. Great grounds beautiful attention to detail, my only sadness was the pool was closed during our stay :(
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un deleite para el cuerpo y el alma.

Es una hacienda con siglos de historia. Pero adaptada, restaurada y mejorada para disfrutar de una estadía muy placentera. Disfrutamos mucho de las habitaciones con su estilo rustico, cómodas. Disfrutamos de los jardines, los recorridos, lugares para fotos por todos lados, el spa, la comida, pero sobre todo la calidez y atención de las personas que laboran en ese lugar.
Stayed 2 nights in May 2025

10/10 Excellent

Rafael Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Toda la experiencia fue muy relajante y su spa lo recomiendo ampliamente
Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful place!
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
An annual visit for my family. Each visit better than the last.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda la gente bien amable
Stayed 1 night in Feb 2025

6/10 Okay

Carlos

Liked: Cleanliness
Falta incrementar la señal de wifi, estaría excelente que pusieran musica en el bar o en los pasillos ya que estábamos mi esposa y yo y todo estaba demasiado silenicoso. El personal debería hacer recomendaciones sobre actividades, ya que mi esposa y yo solos tuvimos que averiguar que podríamos hacer. El ventilador de la habitación no giraba.
Stayed 1 night in Jul 2025

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful, the food was great, and the staff was amazing.
Stayed 2 nights in Aug 2023

4/10 Poor

Yasmin

Disliked: Staff & service
The gate keeper makes you feel you are obligated to tip for any minor thing he does for you. They dont have a receptionist 24/7. The gate keepers sleep in the lobby. At 730am you hear the staff talking and making all kinds of noise.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dana

Liked: Amenities
Muy bonito y tranquilo, es personal muy atento.
Stayed 1 night in Aug 2024

10/10 Excellent

YULEGNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No es solo ir a dormir, es vivir la experiencia de poder estar alli, es un lugar de pleno descanso, muy privado y es precioso
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar y la atención del personal inigualable
Stayed 1 night in Aug 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place to stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities
Beautiful place
Stayed 1 night in Sep 2022

10/10 Excellent

MANUEL SERVANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente super experiencia
Stayed 1 night in Sep 2024