All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room floor has tiles which become very cold, no carpet, no slippers. Overpriced.
Menu at Jacaranda is good to read but quality of chat was ordinary. Overpriced again. Good staff was the saving grace.
V good luxurious hotel with excellent service and restaurants awesome food multi cuisine
Would highly recommend everybody
jayesh
Stayed 1 night in Jun 2023
10/10 Excellent
Pankaj
Travelled with family
4 Jun 2023
Liked: Cleanliness, staff & service, room comfort
Pankaj
Stayed 1 night in Jun 2023
4/10 Poor
alan
16 Mar 2023
Liked: Room comfort
Disliked: Staff & service
Over priced for what you get. Staff useless . Menu not varied enough .
alan
Stayed 6 nights in Mar 2023
Response from Abdul Aziz on 17 Mar 2023
Dear Mr. Alan, Greetings from the Ummed Ahmedabad!!! We are really sorry to hear that your stay did not meet your expectations at The Ummed Ahmedabad during your stay we strive to ensure each guest is given a seamless experience and feels the touch of our very personal service. Please accept my sincere Regret! For the inconvenience caused to you in terms of hotel facilities during your recent stay at our Hotel. It would be our hearts desire to impress you with perfect service. We take your points of criticism very serious, as constructive feedback is the only way for us to improve the level of service offered to our guests. We are – of course - following up the points you mentioned to ensure that our guest’s wishes are fulfilled. Again, please accept my sincere apologies and be assured upon your next visit you will experience the high service standards we have set for The Ummed Ahmedabad. We will do our utmost to be your home in The Ummed Ahmedabad. Warm Regards, Abdul Aziz, Front Office Manager
10/10 Excellent
Pathik
26 Feb 2023
Pathik
Stayed 1 night in Feb 2023
Response from Abdul Aziz on 17 Mar 2023
Dear Mr. Pathik, Greetings from the Ummed Ahmedabad!!! It was a pleasure having you stay with us at The Ummed Ahmedabad. We thank you for sharing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Warm Regards, Abdul Aziz, Front Office Manager
Staff was very unprofessional. They don’t know how to speak with their guest
mayur
Stayed 1 night in Feb 2023
Response from Abdul Aziz on 17 Mar 2023
Dear Mr. Mayur, Greetings from the Ummed Ahmedabad!!! We are really sorry to hear that your stay did not meet your expectations at The Ummed Ahmedabad during your stay we strive to ensure each guest is given a seamless experience and feels the touch of our very personal service. Please accept my sincere Regret! For the inconvenience caused to you in terms of hotel facilities during your recent stay at our Hotel. It would be our hearts desire to impress you with perfect service. We take your points of criticism very serious, as constructive feedback is the only way for us to improve the level of service offered to our guests. We are – of course - following up the points you mentioned to ensure that our guest’s wishes are fulfilled. Again, please accept my sincere apologies and be assured upon your next visit you will experience the high service standards we have set for The Ummed Ahmedabad. We will do our utmost to be your home in The Ummed Ahmedabad. Warm Regards, Abdul Aziz, Front Office Manager
Dear Mr. Deepak, Greetings from the Ummed Ahmedabad!!! We are really sorry to hear that your stay did not meet your expectations at The Ummed Ahmedabad during your stay we strive to ensure each guest is given a seamless experience and feels the touch of our very personal service. Please accept my sincere Regret! For the inconvenience caused to you in terms of hotel facilities during your recent stay at our Hotel. It would be our hearts desire to impress you with perfect service. We take your points of criticism very serious, as constructive feedback is the only way for us to improve the level of service offered to our guests. We are – of course - following up the points you mentioned to ensure that our guest’s wishes are fulfilled. Again, please accept my sincere apologies and be assured upon your next visit you will experience the high service standards we have set for The Ummed Ahmedabad. We will do our utmost to be your home in The Ummed Ahmedabad. Warm Regards, Abdul Aziz, Front Office Manager
Dear Mr. Palash, Greetings from the Ummed Ahmedabad!!! It was a pleasure having you stay with us at The Ummed Ahmedabad. We thank you for sharing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Warm Regards, Abdul Aziz, Front Office Manager
Dear Mr. Rajesh, Greetings from the Ummed Ahmedabad!!! We are really sorry to hear that your stay did not meet your expectations at The Ummed Ahmedabad during your stay we strive to ensure each guest is given a seamless experience and feels the touch of our very personal service. Please accept my sincere Regret! For the inconvenience caused to you in terms of hotel facilities during your recent stay at our Hotel. It would be our hearts desire to impress you with perfect service. We take your points of criticism very serious, as constructive feedback is the only way for us to improve the level of service offered to our guests. We are – of course - following up the points you mentioned to ensure that our guest’s wishes are fulfilled. Again, please accept my sincere apologies and be assured upon your next visit you will experience the high service standards we have set for The Ummed Ahmedabad. We will do our utmost to be your home in The Ummed Ahmedabad. Warm Regards, Abdul Aziz, Front Office Manager
10/10 Excellent
Sheetalbahen, Ahmedabad
20 Jan 2023
Sheetalbahen
Response from Abdul Aziz on 17 Mar 2023
Dear Ms. Sheetal, Greetings from the Ummed Ahmedabad!!! It was a pleasure having you stay with us at The Ummed Ahmedabad. We thank you for sharing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Warm Regards, Abdul Aziz, Front Office Manager
10/10 Excellent
Meena
18 Jan 2023
Meena
Stayed 1 night in Jan 2023
Response from Abdul Aziz on 17 Mar 2023
Dear Ms. Meena, Greetings from the Ummed Ahmedabad!!! It was a pleasure having you stay with us at The Ummed Ahmedabad. We thank you for sharing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Warm Regards, Abdul Aziz, Front Office Manager
We checked into the hotel at around 6:00 pm on 29th June 2022. We were greeted at the reception advising that our stay was booked for 3 person occupancy. So the hotel was well aware about it.
Through the Hotels.com booking process the hotel contacted us if we would be interested in an upgrade. Since we were three persons we had requested for a suite, however, there was no upgrade provided although the request was made before hand.
When we entered the room there were no hand towels or face towels not a bath mat provided. On calling housekeeping we were provided with one hand towel for a triple occupancy room. On repeated calling also we were only provided with a third bath towel but no hand towels and no bath mat.
The mattress too was much to be desired as it was one which had lost its tension and was soft to sink inside to a level where one could have developed a lumbar problem. It was fortunate that we had an early 4:00 am flight so limited use of the mattress was required.
The saving grace was that the airport transfer staff was good which allowed us to leave peacefully.
Viren
Stayed 1 night in May 2022
8/10 Good
Verified traveller
Travelled with family
3 Mar 2022
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
OK stay but a Dated Hotel
Down as 5*, not sure if that's true anymore. The hotel is pretty dated and the service is pretty limited. Definitely not what I expected from a 5* hotel as it is listed.
Verified traveller
Stayed 1 night in Feb 2022
Response from Satya Roy on 30 Mar 2022
Dear Guest,
I am sorry to know that we did not live up to your expectations. Would request you to kindly share your detailed feedback with me at satya.roy@ummedhotels.com so that I can reach out to you for further know the reason of your disappointment.
We will continue our pursuit for excellence in service and seek ways to enhance our guest experience always. I look forward to hear from you soon.
Warm Regards,
Satya Roy
Sr. Vice President
The Ummed Hotels, India
Close to the airport and customers. Very friendly staff. Stayed here 2 times before. All i need they provide 😁
Verified traveller
Stayed 1 night in Feb 2022
Response from Satya Roy on 29 Mar 2022
Dear Guest, Greetings! We are pleased and excited to read that your overall experience and stay with us was a pleasant one. Our dedicated team is focused in providing excellent service to all our guests and reading such wonderful comments is always motivating and comes as a great reward. Thank you again for sharing your experience and we hope we will have the pleasure of welcoming you back soon to The Ummed Ahmedabad. Thank you
Hallway carpet stinks. Room bathtub getting filled when you shower. Not enough cleanliness.Staff is not helpful. Charged extra for one person even 3 person is allowed and mentioned during booking.
Not enough towels in the room. I would not recommend to anyone. I would give 2 stars out of 5.
MILAN
Stayed 2 nights in Dec 2021
Response from Satya Roy on 17 Jan 2022
Dear Milan,
Greetings from The Ummed Ahmedabad.
On behalf of the Associates and Management of The Ummed Ahmedabad, I would like to thank you for staying with us.
At The Ummed Ahmedabad, we strive to ensure that every guest is provided with the best possible service and attention. We are committed for making a difference every day evolving to be the best.
It is therefore very disappointing to see that we couldn’t meet your expectations.
We sincerely apologize for the inconvenience caused and would like to assure you that corrective action has been taken so that a repeat would not occur. Further, we would request you to kindly consider this as a one-off aberration and not the actual reflections of our service standards.
Thank you once again and we look forward to welcoming you back to The Ummed Ahmedabad.
Warm Regards
Satya Roy
Sr. Vice President
Over all experience was good. Front desk staff was helpful. Restaurant staff was good but the management was not so good. We had finished the breakfast but tea never arrived. My expectations are higher at 5 star level.
P
Stayed 2 nights in Dec 2021
Response from Satya Roy on 17 Jan 2022
Dear Guest,
We are grateful for your detailed review about our hotel. Thank you very much for taking out time for the same .
We value all the feedback that we receive and the feedback such as yours will ensure us to further strengthening our areas of improvement.
I have personally discussed the point mentioned by you with the F&B Director for immediate follow up and improvement.
It is our constant endeavour to provide our guest with the most remarkable experience during their stay and we have fallen short in few of the areas rightly mentioned by you. We assure you that these gaps & lapses are fixed & very much confident to provide you with a memorable stay in all aspects.
We certainly look forward to welcome you with your family and friends to The Ummed Ahmedabad. Please let me know your future travel plans, would like to meet you in person.
Warm Regards,
Satya Roy
Sr. Vice President
This is my business trip, but I never ever stay this kind of horrible property.
1. Checkin in process too much Slow and front desk staff’s are unprofessional like anything.
2. Rooms are very conjugated
3. Floor area are bad smell / dirty:
4. Very bad in communication, neither they pickup phone call nor they respond in person request
5. In room dining worst. I never seen this kind of irresponsible behaviour from any other property.
Gourchand
Stayed 1 night in Nov 2021
Response from Satya Roy on 17 Jan 2022
Dear Gourchand,
We are grateful for your detailed review about our hotel. Thank you very much for taking out time for the same .
We value all the feedback that we receive and the feedback such as yours will ensure us to further strengthening our areas of improvement.
I have personally discussed the point mentioned by you with the concerned department for immediate follow up and improvement.
It is our constant endeavour to provide our guest with the most remarkable experience during their stay and we have fallen short in few of the areas rightly mentioned by you. We assure you that these gaps & lapses are fixed & very much confident to provide you with a memorable stay in all aspects.
We certainly look forward to welcome you with your family and friends to The Ummed Ahmedabad. Please let me know your future travel plans, would like to meet you in person.
Warm Regards,
Satya Roy
Sr. Vice President
One of the most convenient hotels in the city! Close to the airport and my customers , very easy to commute compared to the previous hotels i stayed in. There is a wine shop too !
Kuman
Stayed 3 nights in Nov 2021
Response from Satya Roy on 17 Jan 2022
Dear Kuman, Greetings! We are pleased and excited to read that your overall experience and stay with us was a pleasant one. Our dedicated team is focused in providing excellent service to all our guests and reading such wonderful comments is always motivating and comes as a great reward. Thank you again for sharing your experience and we hope we will have the pleasure of welcoming you back soon to the Ummed Ahmedabad. Thank you
It was an old-style hotel, still a lot of significant upgrades can be made. I was given a different room from what I have requested for. Customer service is ok but had to repeatedly place my request.
Overall, it was an average experience but a good value for the price.
David
Stayed 2 nights in Mar 2021
Response from Alex Koshy on 18 Mar 2021
Dear Valuable Guest, Greetings of the day from the Ummed hotel Ahmadabad....!! Thanks for staying with us and taking the time out in sharing your valuable feedback. At the outset, I would like to express my sincere regrets for the reported inconvenience caused to you on account of hotel services. Your feedback is extremely valuable to us and we have taken up your feedback for further improvements. It always remains our endeavor to treat each guest as most important and make their stay memorable with us, please treat this as a one off experience where we may not have been able to meet your expectations. We have gotten into each root cause for the same and have taken steps to ensure your next visit remains flawless. Once again, We look forward to welcoming you back again soon for a better experience. With my humble regards, Alex Koshy Vice President. The Ummed Hotel
Dear Guest, Greetings..!! The team & I are grateful to you for sharing your experience with us. We are happy to know that you enjoyed your experience with us. We take the opportunity to thank you for your mind words & appreciation. We look forward to welcoming you back at The Ummed Ahmedabad in future. Warm Regards, Alex Koshy , Vice President
Dear Guest, Greetings..!! The team & I are grateful to you for sharing your experience with us. We are happy to know that you enjoyed your experience with us. We take the opportunity to thank you for your mind words & appreciation. We look forward to welcoming you back at The Ummed Ahmedabad in future. Warm Regards, Alex Koshy , Vice President
Dear Guest, Greetings..!! The team & I are grateful to you for spreading your experience with us. We are happy to know that you enjoyed your experience with us. We take the opportunity to thank you for your mind words & appreciation. We look forward to welcoming you back at The Ummed Ahmedabad in future. Warm Regards, Alex Koshy , Vice President
6/10 Okay
Avani
28 Dec 2020
Avani
Stayed 1 night in Dec 2020
Response from Alex Koshy on 9 Jan 2021
Dear Valuable Guest, Greetings of the day from the Ummed hotel Ahmadabad....!! Thanks for staying with us and taking the time out in sharing your valuable feedback. At the outset, I would like to express my sincere regrets for the reported inconvenience caused to you on account of hotel services. Your feedback is extremely valuable to us and we have taken up your feedback for further improvements. It always remains our endeavor to treat each guest as most important and make their stay memorable with us, please treat this as a one off experience where we may not have been able to meet your expectations. We have gotten into each root cause for the same and have taken steps to ensure your next visit remains flawless. Once again, We look forward to welcoming you back again soon for a better experience. With my humble regards, Alex Koshy Vice President. The Ummed Hotel
8/10 Good
Patricia D
4 Mar 2020
Patricia D
Stayed 1 night in Feb 2020
Response from Alex Koshy on 9 Jan 2021
Dear Guest, Greetings..!! The team & I are grateful to you for spreading your experience with us. We are happy to know that you enjoyed your experience with us. We take the opportunity to thank you for your mind words & appreciation. We look forward to welcoming you back at The Ummed Ahmedabad in future. Warm Regards, Alex Koshy , Vice President
They gave an overwhelming welcome and made sure that everything goes well.
NARENDRA H
Stayed 1 night in Mar 2020
Response from Alex Koshy on 9 Jan 2021
Dear Guest, Greetings..!! The team & I are grateful to you for spreading your experience with us. We are happy to know that you enjoyed your experience with us. We take the opportunity to thank you for your mind words & appreciation. We look forward to welcoming you back at The Ummed Ahmedabad in future. Warm Regards, Alex Koshy , Vice President
Dear Valuable Guest,
Greetings from The Ummed Hotel Ahmedabad!!
Thanks for staying with us and taking the time out in sharing your valuable feedback. At the outset, I would like to express my sincere regrets for the reported inconvenience caused to you on account of hotel services. Your feedback is extremely valuable to us and we have taken up your feedback for further improvements. It always remains our endeavor to treat each guest as most important and make their stay memorable with us, please treat this as a one-off an experience where we may not have been able to meet your expectations. We have gotten into each root cause for the same and have taken steps to ensure your next visit remains flawless. Once again, we look forward to welcoming you back again soon for a better experience.
Warm Regards,
Alex Koshy,
Vice President.
I like the proper location and versatility to visit any city important place additionally to be right across the airport. It is a beautiful classic hotel with very friendly personnel in a very affordable price.
Heriberto
Stayed 1 night in Jan 2020
Response from Alex Koshy on 3 Feb 2020
Dear Guest,
Greetings..!!
The team & I are grateful to you for spreading your experience with us. We are happy to know that you enjoyed your experience with us. We take the opportunity to thank you for your mind words & appreciation. We look forward to welcoming you back at The Ummed Ahmedabad in future.
Warm Regards,
Alex Koshy , Vice President .
Response from Alex Koshy , Vice President on 31 Jan 2020
Dear Guest, Greetings..!! The team & I are grateful to you for spreading your experience with us. We are happy to know that you enjoyed your experience with us. We take the opportunity to thank you for your mind words & appreciation. We look forward to welcoming you back at The Ummed Ahmedabad in future. Warm Regards, Alex Koshy , Vice President
6/10 Okay
Verified traveller
22 Jan 2020
Verified traveller
Stayed 5 nights in Jan 2020
Response from Alex Koshy , Vice President on 28 Jan 2020
Dear Guest,
Greetings..!!
The team & I are grateful to you for spreading your experience with us. We are happy to know that you enjoyed your experience with us. We take the opportunity to thank you for your mind words & appreciation. We look forward to welcoming you back at The Ummed Ahmedabad in future. Warm Regards, Alex Koshy , Vice President
Response from Alex Koshy , Vice President on 21 Jan 2020
Dear Guest, Greetings..!! The team & I are grateful to you for spreading your experience with us. We are happy to know that you enjoyed your experience with us. We take the opportunity to thank you for your mind words & appreciation. We look forward to welcoming you back at The Ummed Ahmedabad in future. Warm Regards, Alex Koshy , Vice President
its a very nice hotel, next to airport, convenient, good food, good service, enough for a business trip, only if they can add carpets in the rooms will be better, otherwise all good.
NAVEEN
Stayed 1 night in Jan 2020
Response from Alex Koshy on 11 Jan 2020
Dear Valuable Guest, Greetings of the day from the Ummed hotel Ahmedabad....!! Thanks for staying with us and taking the time out in sharing your valuable feedback. At the outset, I would like to express my sincere regrets for the reported inconvenience caused to you on account of hotel services. Your feedback is extremely valuable to us and we have taken up your feedback for further improvements. It always remains our endeavor to treat each guest as most important and make their stay memorable with us, please treat this as a one-off an experience where we may not have been able to meet your expectations. We have gotten into each root cause for the same and have taken steps to ensure your next visit remains flawless. Once again, We look forward to welcoming you back again soon for a better experience. With my humble regards, Alex Koshy Vice President. The Ummed Hotel
Property is excellent but need some improvement and maintenance in heavy using areas
Verified traveller
Stayed 3 nights in Dec 2019
Response from Alex Koshy on 2 Jan 2020
Dear Valuable Guest, Greetings of the day from the Ummed hotel Ahmedabad....!! Thanks for staying with us and taking the time out in sharing your valuable feedback. At the outset, I would like to express my sincere regrets for the reported inconvenience caused to you on account of hotel services. Your feedback is extremely valuable to us and we have taken up your feedback for further improvements. It always remains our endeavor to treat each guest as most important and make their stay memorable with us, please treat this as a one-off an experience where we may not have been able to meet your expectations. We have gotten into each root cause for the same and have taken steps to ensure your next visit remains flawless. Once again, We look forward to welcoming you back again soon for a better experience. With my humble regards, Alex Koshy Vice President. The Ummed Hotel
10/10 Excellent
Verified traveller
13 Dec 2019
Verified traveller
Stayed 2 nights in Dec 2019
Response from Alex Koshy on 17 Dec 2019
Dear Valuable Guest, Greetings of the day from the Ummed hotel Ahmedabad....!! Thanks for staying with us and taking the time out in sharing your valuable feedback. At the outset, I would like to express my sincere regrets for the reported inconvenience caused to you on account of hotel services. Your feedback is extremely valuable to us and we have taken up your feedback for further improvements. It always remains our endeavor to treat each guest as most important and make their stay memorable with us, please treat this as a one-off an experience where we may not have been able to meet your expectations. We have gotten into each root cause for the same and have taken steps to ensure your next visit remains flawless. Once again, We look forward to welcoming you back again soon for a better experience. With my humble regards, Alex Koshy Vice President. The Ummed Hotel
4/10 Poor
Verified traveller
Business traveller
24 Nov 2019
Liked: Staff & service
Disliked: Amenities
The toilet was too low and the bed was too high. Electricity outlets were mostly European
Verified traveller
Stayed 1 night in Nov 2019
Response from Alex Koshy on 25 Nov 2019
Dear Valuable Guest,
Greetings of the day from the Ummed hotel Ahmedabad....!!
Thanks for staying with us and taking the time out in sharing your valuable feedback.
At the outset, I would like to express my sincere regrets for the reported inconvenience caused to you on account of hotel services. Your feedback is extremely valuable to us and we have taken up your feedback for further improvements.
It always remains our endeavor to treat each guest as most important and make their stay memorable with us, please treat this as a one-off an experience where we may not have been able to meet your expectations. We have gotten into each root cause for the same and have taken steps to ensure your next visit remains flawless.
Once again, We look forward to welcoming you back again soon for a better experience.
With my humble regards,
Alex Koshy
Vice President.
The Ummed Hotel
Towels are not cleaned and very old. Shower tubs and faucets are old and rusty. Staff are very good and helpful. Food is okay. After change from Taj, they haven’t maintained the property.
Verified traveller
Stayed 2 nights in Oct 2019
Response from Alex Koshy on 21 Nov 2019
Dear Valuable Guest,
Greetings of the day from the Ummed hotel Ahmadabad....!!
Thanks for staying with us and taking the time out in sharing your valuable feedback.
At the outset, I would like to express my sincere regrets for the reported inconvenience caused to you on account of hotel services. Your feedback is extremely valuable to us and we have taken up your feedback for further improvements.
It always remains our endeavor to treat each guest as most important and make their stay memorable with us, please treat this as a one off experience where we may not have been able to meet your expectations. We have gotten into each root cause for the same and have taken steps to ensure your next visit remains flawless.
Once again, We look forward to welcoming you back again soon for a better experience.
With my humble regards,
Alex Koshy
Vice President.
The Ummed Hotel
Dear Guest,
Greetings..!!
The team & I are grateful to you for spreading your experience with us.
We are happy to know that you enjoyed your experience with us. We take the opportunity to thank you for your mind words & appreciation.
We look forward to welcoming you back at The Ummed Ahmedabad in future.
Warm Regards,
Alex Koshy
Vice President.
8/10 Good
Verified traveller
15 Jul 2019
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Verified traveller
Stayed 1 night in Jul 2019
Response from KOUSTUVA MUKHERJEE on 25 Jul 2019
Dear Guest,
Greetings from The Ummed Ahmedabad!
Thank you for posting such a constructive feedback about your experience. I am delighted to note that the hotel and its services were to your satisfaction. It is through delighted customers that a hotel gains its true recognition.
Our team is our asset and we take great effort to train our team to deliver excellence with utmost dedication to our guest requirements. Your positive sentiments have been communicated to each one of them.
Your patronage is of utmost importance to us and we look forward to be of service to you in future.
Warm Regards,
Koustuva Mukherjee
General Manage
8/10 Good
Verified traveller
20 Jun 2019
Verified traveller
Stayed 1 night in Jun 2019
Response from Koustuva Mukherjee ( General Manager ) on 13 Jul 2019
Dear Valued Guest,
Greetings of the day...!!
Thank you for taking time out and sharing your valuable feedback. I am delighted to know that your stay experience at The Ummed Hotels Ahmedabad was wonderful. Your kind words for our accommodation, hotel amenities and hospitality have been received with humble gratitude and genuine delight by all of us at the hotel and would certainly share your accolades with staff for their exceptional services.
Looking forward to welcome you soon at The Ummed Hotel Ahmedabad.
Warm Regards,
Koustuva Mukherjee
General Manager
10/10 Excellent
Verified traveller
12 Jun 2019
Verified traveller
Stayed 3 nights in Jun 2019
Response from Koustuva Mukherjee ( General Manager ) on 13 Jul 2019
Dear Valued Guest,
Greetings of the day...!!
Thank you for taking time out and sharing your valuable feedback. I am delighted to know that your stay experience at The Ummed Hotels Ahmedabad was wonderful. Your kind words for our accommodation, hotel amenities and hospitality have been received with humble gratitude and genuine delight by all of us at the hotel and would certainly share your accolades with staff for their exceptional services.
Looking forward to welcome you soon at The Ummed Hotel Ahmedabad.
Warm Regards,
Koustuva Mukherjee
General Manager
8/10 Good
Prashit
11 May 2019
Liked: Cleanliness, staff & service, room comfort
Prashit
Stayed 1 night in Apr 2019
Response from Koustuva Mukherjee ( General Manager ) on 13 Jul 2019
Dear Valued Guest,
Greetings of the day...!!
Thank you for taking time out and sharing your valuable feedback. I am delighted to know that your stay experience at The Ummed Hotels Ahmedabad was wonderful. Your kind words for our accommodation, hotel amenities and hospitality have been received with humble gratitude and genuine delight by all of us at the hotel and would certainly share your accolades with staff for their exceptional services.
Looking forward to welcome you soon at The Ummed Hotel Ahmedabad.
Warm Regards,
Koustuva Mukherjee
General Manager
Response from Koustuva Mukherjee ( General Manager ) on 13 Jul 2019
Dear Valued Guest,
Greetings of the day...!!
Thank you for taking time out and sharing your valuable feedback. I am delighted to know that your stay experience at The Ummed Hotels Ahmedabad was wonderful. Your kind words for our accommodation, hotel amenities and hospitality have been received with humble gratitude and genuine delight by all of us at the hotel and would certainly share your accolades with staff for their exceptional services.
Looking forward to welcome you soon at The Ummed Hotel Ahmedabad.
Warm Regards,
Koustuva Mukherjee
General Manager
It was okie... the spa was disgusting... it’s an outdated property... this guy from the restaurant called Suddhanshu was awesome... extremely friendly & courteous... kudos to him...
Prashit
Stayed 4 nights in May 2019
Response from Koustuva Mukherjee ( General Manager ) on 13 Jul 2019
Dear Valued Guest,
Greetings of the day...!!
Thank you for taking time out and sharing your valuable feedback. I am delighted to know that your stay experience at The Ummed Hotels Ahmedabad was wonderful. Your kind words for our accommodation, hotel amenities and hospitality have been received with humble gratitude and genuine delight by all of us at the hotel and would certainly share your accolades with staff for their exceptional services.
Looking forward to welcome you soon at The Ummed Hotel Ahmedabad.
Warm Regards,
Koustuva Mukherjee
General Manager
2/10 Terrible
Verified traveller
22 Apr 2019
Verified traveller
Stayed 5 nights in Apr 2019
Response from Koustuva Mukherjee (General Manger ) on 3 May 2019
Dear Valuable Guest,
Greetings from the Ummed hotel Ahmedabad..!!
Thanks for staying with us and taking the time out in sharing your valuable feedback.
I am deeply disappointed to learn that your stay at The Ummed Ahmedabad was not met to the level of your expectations.
I sincerely apologize for the same on behalf of each and every team member at Ummed Hotels and a mark of that we invite you to stay with us for a night at Ahmedabad or Jodhpur again to showcase our best services.
It always remains our endeavor to treat each guest as most important and make their stay memorable with us, please treat this as a one off experience where we may not have been able to meet your expectations. We have gotten into each root cause for the same and have taken steps to ensure your next visit remains flawless.
With my humble regards,
Koustuva Mukherjee
General Manager
The Ummed
10/10 Excellent
Verified traveller
19 Apr 2019
Verified traveller
Stayed 1 night in Apr 2019
Response from Koustuva Mukherjee(General Manger ) on 22 Apr 2019
Dear Valuable Guest,
Thank you for taking out time to share your valuable feedback with us. It was our indeed pleasure to have you staying with us.
Your kind appreciation for the hospitality has been humbly received and shared with the entire team; it is feedback like yours that motivates us endlessly to strive further towards excellence and as you have mentioned about cleanness of room we will defiantly work on it.
Look forward to welcoming you back at The Ummed Ahmedabad soon.
Best Regards,
Koustuva Mukherjee
General Manager
Response from Koustuva Mukherjee ( General Manger) on 22 Apr 2019
Dear Valuable Guest,
Please accept my heartfelt gratitude for placing your kind compliments and sharing you feedback with us.
We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us.Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time they stay with us.
Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.
Best Regards,
Koustuva Mukherjee
General Manager
Good and peaceful location, Near to airport , staff is young energetic
Vikram
Stayed 1 night in Mar 2019
Response from Koustuva Mukherjee ( General Manager ) on 22 Apr 2019
Dear Patronage Guest,
Thank you for posting review on your experience at The Ummed Ahmedabad!
I am glad to know that you had a comfortable stay with us. Your words of appreciation are a big motivation for the team in our endeavor towards excellence and providing a friendly and caring environment to our guests.
Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.
Best Regards,
Koustuva Mukherjee
8/10 Good
Khushwant
17 Feb 2019
Liked: Cleanliness, room comfort
The stay was good. Location is good. The interior is outdated and the service is lousy.
Khushwant
Stayed 1 night in Feb 2019
Response from Koustuva Mukherjee ( General Manger ) on 22 Apr 2019
Dear Valuable Guest,
Please accept my heartfelt gratitude for placing your kind compliments and sharing you feedback with us.
We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us.Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time they stay with us and as you mentioned about interior we have already started renovation till mid-year you can see the change.
Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.
Best Regards,
Koustuva Mukherjee
General Manager