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Reviews of Hotel Cosmopolitan Ahmedabad

3.5 out of 5
Hotel Cosmopolitan Ahmedabad
Opp Darshan Society, Darshan Society Rd, Near Stadium Circle, Navrangpura, Ahmedabad, Gujarat

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 66 reviews" "
Rating 8 - Good. 24 out of 66 reviews" "
Rating 6 - Okay. 7 out of 66 reviews" "
Rating 4 - Poor. 2 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Not a 9.0 Rated Hotel
We've stayed here because the rating was excellent, 9.0/10.0. But the hotel is mediocre; room was small, in need of some room upgrade. Staff wasn't particularly friendly, especially the supervisor looked grumpy, directing his staff in unfriendly manners. I'd have to say it wasn't terrible, but the rating was very misleading that caused my disappointment. No western food for breakfast, but very many western food n nearby. Definately something to consider when you choose this hotel.
Stayed 1 night in Jan 2024

8/10 Good

PRADEEP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Ashwani Bhardwaj on 31 Aug 2023
Thank you very much for staying with us and appreciating our services. Looking forward to welcome you again.

4/10 Poor

Sanjay

Travelled with family
Liked: Cleanliness
Obviously the online rating is a forgery. The hotel is nowhere near the 9 stars. I had terrible experience with WI-FI & when I would call receptionist the call wouldn’t connect as the intercom wouldn’t work, so I had to go down to get somebody who accepted that I was not provided with correct password! Overwhelmed with all this, when I asked if I can get refund for next days stay as I would like to move out, I was told flat NO!
Stayed 2 nights in Jul 2023
Response from Ashwani Bhardwaj on 1 Aug 2023
Dear Sir,Thank you very much for sparing time to share your recent experience with us. It is through guest feedback, we are able to improve upon the experience provided to our guests. Your feedback has been shared with the concerned team and we are committed to resolve these issues with utmost sincerity.

10/10 Excellent

JAYESH

Stayed 4 nights in May 2023
Response from afom on 21 Jun 2023
Thank you so much..Sir.

8/10 Good

Mulloo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality
Very friendly and helpful team. We had a very nice and pleasurable stay at the hotel. Service and breakfast meal were very good. Indeed, a very comfortable place to be..
Nice and healthy breakfast
Friendly and dedicated Team
Stayed 8 nights in Apr 2023
Response from G.M on 18 May 2023
Dear Sir,It was a pleasure having you in our hotel and we are delighted to know that you liked our hotel. We are thankful to you for sharing your views and looking forward to your next visit.RegardsAshwani BhardwajGeneral Manager

10/10 Excellent

Mukesh

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Feb 2023
Response from AFOM. on 12 Feb 2023
Thank you Sir,

10/10 Excellent

VINIT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am work traveler, stayed for one night only, the property is excellent for work travelers. Hospitality is good thanks!
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Staff & service
Prompt service and Good breakfast with long hours.service charge declaration ahead of service.
Stayed 7 nights in Jan 2020
Response from Mukesh Makwana on 21 Jul 2023
Thank you very much for your reviews.

6/10 Okay

Maha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had come for a medical check up and surgery. The hotel was conveniently located near the surgeons clinic. Everything was great except for a few WiFi issues due to the metro train construction that’s going on around the area.
Stayed 5 nights in Oct 2019
Response from Mukesh Makwana on 21 Jul 2023
Thank you for sharing your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
completely satishfied and i am going back same hotel whenever i visit
Stayed 1 night in Apr 2019
Response from Team Hotel Cosmopolitan on 18 Apr 2019
THANK YOU SO MUCH FOR VALUABLE FEEDBACK

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only thing i want to say feel like home and extremely best service
Stayed 1 night in Apr 2019
Response from Hotel Cosmopolitan on 18 Apr 2019
THANK YOU SO MUCH FOR VALUABLE FEEDBACK

6/10 Okay

Timothy

Liked: Property conditions & facilities
Good budget option
This is a good budget option. Next time, I will probably spend $40 more and upgrade to the next class of hotel. That said, it served its purpose. I couldn't open the curtains because the room overlooked an adjacent apartment building. The bathroom was of adequate size. There were no amenities in the hotel (gym/pool). Breakfast was only okay.
Stayed 1 night in Mar 2019
Response from Team Hotel Cosmopolitan on 2 Apr 2019
THANK YOU FOR YOUR VALUABLE FEEDBACK

8/10 Good

Qutub, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice
Stayed 1 night in Jan 2019
Response from Team Hotel Cosmopolitan on 19 Mar 2019
THANK YOU SO MUCH FOR YOUR VALUABLE FEED BACK

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer
The Hotel Cosmopolitan was a delightful oasis at the end of a two-week trip to India. The service was excellent, the room was spacious, clean, and well-appointed, the bathroom was nice, and the breakfast was good. Amazingly, the room was quiet, despite construction and honking outside the hotel. My only complaint is that the wi-fi was unreliable.
Stayed 3 nights in Mar 2019
Response from Team Hotel Cosmopolitan on 19 Mar 2019
THANK YOU SO MUCH FOR YOUR VALUABLE FEED BACK

10/10 Excellent

REA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and always there to help you. This is a great hotel. I liked the fact it's not too noisy (not too much of honking in that area) The locations is great. I would definitely recommend to anyone traveling to Ahmadabad.
Stayed 4 nights in Feb 2019
Response from Team Hotel Cosmopolitan on 27 Feb 2019
thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Value for money.
Great staff, good location, lots of building works going around in the area for the Metro. Bit dated, needs a new coat of paint. Value for money
Stayed 3 nights in Feb 2019
Response from Hotel Cosmopolitan on 18 Feb 2019
THANK YOU

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good place to stay! Good staff and service. Only thing is Bathrooms were little dark
Stayed 2 nights in Feb 2019
Response from Hotel Cosmopolitan on 18 Feb 2019
THANK YOU FOR FEEDBACK

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet location, clean comfortable room, friendly and helpful staff. Good value. The only issue I have is Expedia.Com, who overcharged on refund of tax and service charges for a change from three to two days stay.
Stayed 3 nights in Jan 2019
Response from Team Hotel Cosmopolitan on 2 Apr 2019
THANK YOU FOR YOUR VALUABLE FEEDBACK

10/10 Excellent

Kirgi, Ahmedabad

Liked: Cleanliness, staff & service
Very good service and good staff. Excellent breakfast.
Stayed 5 nights in Jan 2019
Response from Hotel Cosmopolitan on 3 Feb 2019
THANK YOU

10/10 Excellent

Rajesh

Liked: Staff & service, property conditions & facilities, room comfort
Decent for the money.
Great Hotel ... well maintained overall ... some lovely facts about Gujarat in general incorporated in the decor. Breakfast is decent ... rooms are spacious. Hotel is clean but dusting within rooms especially at high level needs improving ... also some concerning damp / bubbling of walls in my room was not pleasing to the eye and concerning health wise. Easily fixed then this def would get full marks.
Stayed 2 nights in Jan 2019
Response from Team Hotel Cosmopolitan on 28 Jan 2019
Thank you very much for your valuable feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2019
Response from DHIREN on 29 Jan 2019
THANK YOU VERY MUCH FOR YOUR VALUABLE FEEDBACK

10/10 Excellent

Double, San Diego, California USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting from the US. Stayed for 10 days in December 2018 and nothing but 5 star service and amenities. Free daily water bottles are a great person for visitors. Breakfast was all vegetarian but more than adequate to help start your day. The free one-way transfer from the airport was also very helpful. Wi-Fi was a hit or miss depending on time of day. Room has electronic safe, a bar fridge, in room AC and fan. Toiletries are provided in the bathroom. Daily English newspaper. You need to call housekeeping for iron. Bring adapters/transformers for electronics as only India style plugs (220-240V) are available in room. For laundry, I suggest King Edward Laundry service located right next to the hotel for half the price of the hotel. Plenty of restaurants around the hotel for good variety of local and international cuisine. They are building the metro in front of the hotel, so some noise and dust is expected. They maintain the inside of the hotel to the best of their abilities when it comes to the dust. Nothing can be done about the noise, but we didn't have any issues with it.
Stayed 3 nights in Dec 2018
Response from Team Hotel Cosmopolitan on 19 Dec 2018
Thank you very much for your valuable feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from Team Hotel Cosmopolitan on 19 Dec 2018
thank you for your feedback

8/10 Good

drskroy, kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good we are very very happy about your booking hotel
Stayed 2 nights in Nov 2018
Response from Team Hotel Cosmopolitan on 29 Nov 2018
THANKS FOR YOU VALUABLE FEEDBACK.

10/10 Excellent

Verified traveller

Very comfortable bed, well-appointed room. Great breakfast!
Stayed 1 night in Nov 2018
Response from Cosmopolitan team on 21 Nov 2018
Thankyou very much for your valuable feedback.

10/10 Excellent

Mansi, Columbia, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, courteous and professional staff. They were accomodating. They gave me early check-in and allowed the Breakfast before my official check-in time as I was single occupant and had booked for 2. They had some network issues but was taken care of. Their rooms are clean and smelled good. Elevator had nice calming instrumental music. Restaurant ambience is good and the break fast was awesome! They served tea, milk, cereal, bread, idli, vada sambhar, upma, poha, sauteed vegetables, vegetable cutlets, uttapam, fruits and juice.
Stayed 1 night in Sep 2018
Response from Hotel Cosmopolitan on 11 Oct 2018
Thank you so much for your valuable feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service
Best service experienced in my stay in India so far
Stayed 1 night in Sep 2018
Response from Hotel Cosmopolitan on 3 Oct 2018
Thank you for your valuable feedback.

10/10 Excellent

Elaine Yee Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Each member of staff was very helpful
Stayed 1 night in Sep 2018
Response from Hotel Cosmopolitan on 3 Oct 2018
Thank you for your valuable feedback.

10/10 Excellent

Elaine Yee Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent service
Stayed 1 night in Sep 2018
Response from Hotel Cosmopolitan on 3 Oct 2018
Thank you for your valuable feedback.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast and room were fine but bathroom was not clean. My 'non-smoking' room had smoking smell as well. Staff was well-mannered but cleaning staff need more training to keep the room clean.
Stayed 4 nights in Sep 2018
Response from Hotel Cosmopolitan on 3 Oct 2018
Thank you for your valuable feedback.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
pity about the work
Excellent staff, very helpful, unfortunately the work that is under construction, don't follow any rules that governs the normal day day to business. There are road closure without any prior notice, with very little help from the people mending these closure! And they are no signs for the car to follow any diversion! POOR VERY LITTLE THE STAFF CAN DO,
Stayed 1 night in Aug 2018
Response from Hotel Cosmopolitan on 3 Oct 2018
Thank you for your valuable feedback.

8/10 Good

Verified traveller

Liked: Staff & service
Good clean budget hotel
Staff good, helped to check in early, Clean and very reasonably priced, good breakfast
Stayed 1 night in Aug 2018
Response from Hotel Cosmopolitan on 28 Aug 2018
Dear Sir, Thank you very much for your valuable feedback. Thanks & regards, Hotel Cosmopolitan Ahmedabad.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Rooms are comfortable and clean but many amenities are not provided (there is no tissue paper or slipper in the room). Room service was terrible on the first night of stay (we had to call thrice for a room service menu and toilet paper, none of which arrived!). Location is slightly inaccessible too - because of the metro construction nearby the one road to the hotel is often blocked for cars. Breakfast was decent.
Stayed 1 night in Aug 2018
Response from Team Hotel Cosmopolitan on 31 Aug 2018
Dear Sir / Madam, Greetings !!!! We appreciate your feedback, from next time we will take care for all,Thank you very much for valuabel feedback. Thanks & Regards, Hotel cosmopolitan, Ahmedabad.

10/10 Excellent

Bhargav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Team Hotel Cosmopolitan on 13 Aug 2018
Dear Mr. Bhargav, Greetings from Hotel Cosmopolitan, Many thanks, Reservations Team

10/10 Excellent

Radhakrishna, Mangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was here for a nights stay on a business trip. It was the best checkin experience after a tiresome day. Spent just ~15 seconds at the lobby. The room was a very comfortable one with a lot of required amenities. Did not have to call housekeeping or reception for anything except for Internet service. I loved the food being from Mangalore. The TV has almost all channels without compromise. Talking about the bathroom, you will not miss anything including a hair dryer. Mini bar has stuff loaded (paid though and only MRP). I will recommend this hotel for a comfortable and pleasant stay.
Stayed 1 night in Jun 2018
Response from Team Hotel Cosmopolitan on 20 Jun 2018
Dear Guest, Greetings from Hotel Cosmopolitan, Many thanks for choosing your stay with us and review us. Looking forward to more memorable stays with us. Warm regards, Team Hotel Cosmopolitan

8/10 Good

Ritu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Excellent executive room very specious. All 5 star amenities inside the room. Very reasonably priced good food. Only range of food was a bit limited.
Stayed 3 nights in Apr 2018
Response from Hotel Cosmopolitan on 4 Jun 2018
Dear Ms. Ritu, Greetings from Hotel Cosmopolitan.. Many thanks for your valuable time to provide us feedback. We are glad that you found our hotel rooms spacious and food reasonably prices. We took note of your advice regarding range of food. We look forward to your memorable future stay with us. Once again we thank you for valuable feedback from entire team at hotel. Warm Regards Hotel Cosmopolitan

8/10 Good

Raghavendra

Liked: Cleanliness
Response from Hotel Team on 24 Apr 2018
Dear Mr. Raghavendra, Greetings from Hotel Cosmopolitan, Many thanks for choosing your stay with us and review us. Looking forward to your next stay with us. Warm Regards, Hotel Cosmopolitan

10/10 Excellent

neil, detroit Mi U.S.A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i love this place and completely happy them
i think this place is going to my second home because i feel real happy and relax with every seconds of my stay over there when i check out i felt something i left here now from today anytime i visit india i am staying there only
Stayed 2 nights in Feb 2018
Response from AFOM on 12 Mar 2018
Thanks fro your feedback

10/10 Excellent

Jaychandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, value for money
The staff are friendly and good. The rooms are nice and spacious. Could improve on food variety. It was tasty. The internet in the room was working well. OK for a business trip stay.
Stayed 1 night in Feb 2018
Response from Asst.MGR on 6 Feb 2018
Thank you very much for your valuable feedback

10/10 Excellent

kailash, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , Excellent service , professional
We were very happy with the location . Very professional staff . Very clean room , Nice size room . Excellent food for breakfast . They have more then enough food for breakfast . Very safe & convenient location . Paying reasonable rate & got five star service . Very happy . Even though we got there very early in morning we got the room before our check in time .
Stayed 8 nights in Jan 2018
Response from AFOM on 24 Jan 2018
Thank you very much for our valuable feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located and very reasonable tariff rates. Excellent service and very helpful staff who go the extra mile to make a guest's stay that much more comfortable.
Stayed 8 nights in Jan 2018
Response from AFOM on 24 Jan 2018
Thank you very much for our valuable feedback

8/10 Good

Hemanshu, Hyderabad

Liked: Cleanliness, property conditions & facilities, room comfort
Good proximity@navrangpura
Overall nice experience.house keeping and staff service could be better where they can be more attentive to make the customer stay better. It's not a big worry ( minor issue with soft skills, training and continuous monitoring) as you could discuss with reception and they could provide fast resolution to most of them.
Stayed 3 nights in Jan 2018
Response from AFOM on 24 Jan 2018
Thank you very much for our valuable feedback

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

10/10 Excellent

Traveller, california, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great location. Excellent breakfast. Good staff. Lot of choices in breakfast. Very clean. Excellent room temperature control.
Stayed 1 night in Jul 2017

10/10 Excellent

Saroj, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Centrally located to amenities
Fabulous hotel. Clean and well presented. Location is great for shopping, town centre, airport and other amenities. Room was very well equipped and well presented , very spacious, clean and tidy. Great in room facilities. Staff was very helpful, kind and caring. Staff well presented and well spoken. Breakfast was outstanding with lots of choice. Overall food choice at the hotel was great. Throughly enjoyed my two nights stay. Very relaxed and very happy.
Stayed 2 nights in Jun 2017

8/10 Good

jack, p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with excellent breakfast.
Comfortable stay. Excellent staff, dinning options and nice andclean room with comfortable bed etc. They could improve a/c condition in hallways.I i would definitely book this hotel again.
Response from MODI on 17 May 2017
Thank you very much sir for your valuable feedback Asst.mgr Hotel cosmopolitan Ahmedabad