Beach nearby, white sand
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Reviews of Punta Borinquen Resort

3 out of 5
Punta Borinquen Resort
Belt Street, Ramey Base, Aguadilla

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1000 reviews" "
Rating 8 - Good. 294 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, friendly, calm sweet place
Stayed 1 night in May 2024
Response from Josabet on 28 May 2024
Thank you for sharing your experience. Hope to see you back soon!

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent; it's an old property but well-kept. There is a lot of history around this p military station
Stayed 3 nights in May 2024
Response from j on 27 May 2024
Gracias por compartir su experiencia.

6/10 Okay

Paola

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super dirty. It cause me allergies . The towels was super dirty.
Stayed 1 night in May 2024
Response from CRS Agent on 21 May 2024
Thank you for the feedback. We give you our most sincere apologies. We will share your concerns for future improvements in our property.

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bar and diner next to pool.
Stayed 2 nights in May 2024
Response from Gisela on 20 May 2024
“Greetings! We thank you very much for your feedback. We are glad to know that you had a pleasant stay during your time with us. We hope to have you visit us again soon. Have a great day!”

8/10 Good

Marilyn, Belleville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 5 nights in May 2024
Response from Josabet on 14 May 2024
Thank you for your positive feedback! We're thrilled to hear you had a relaxing experience and that you plan on returning. We look forward to welcoming you back again soon!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s relax place
Stayed 3 nights in May 2024
Response from Elizabeth Ferrer on 11 May 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a blessed day!

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very relaxing , nice and quiet, be back there in July 5 stars
Stayed 4 nights in May 2024
Response from Elizabeth Ferrer on 7 May 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a blessed day!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from Home atmosphere
Stayed 1 night in May 2024
Response from Alvin on 6 May 2024
Greetings! Thank you for your feedback and letting us know about your stay. We hope to see you back soon!

10/10 Excellent

Villaronga

Stayed 1 night in Apr 2024

10/10 Excellent

Edberto, Vega Baja

Stayed 3 nights in Apr 2024

8/10 Good

MARNIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and location. Rooms need a little update. Stayed only one night, will stay again.
Stayed 1 night in Apr 2024
Response from Elizabeth Ferrer on 24 Apr 2024
“Greetings! We thank you very much for your feedback. We are glad to know that you had a pleasant stay during your time with us. We hope to have you visit us again soon. Have a great day!”

6/10 Okay

Jesus

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
The ac make weird noice,was hard to sleep. Also was never given the wifi passwoed and restaurant number as I was told was writing down
Stayed 1 night in Apr 2024
Response from J on 20 Apr 2024
Thank you for sharing, we will share this information for improvements.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and great staff
Stayed 5 nights in Apr 2024
Response from Josabet on 9 Apr 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a great day!

8/10 Good

Adfred, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Vanessa

Stayed 5 nights in Apr 2024

10/10 Excellent

steve

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
They need to tell guests how the hot water system works upon check in
Stayed 1 night in Apr 2024
Response from J on 8 Apr 2024
Thank you for the feedback, we will share this information.

8/10 Good

Leonidas

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

José A Arce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property but need more maintenance
Stayed 2 nights in Mar 2024
Response from Josabet on 5 Apr 2024
Greetings! We appreciate your feedback, as it allows us to improve the services we provide. This information will be shared for future improvements in our property. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

Jailene

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción para pasar un fin de semana en familia. Ya es la 4ta vez que escojo este lugar.
Stayed 2 nights in Mar 2024
Response from Elizabeth Ferrer on 30 Mar 2024
Nos agrada saber que disfrutó de su estadía con nosotros. Diariamente, trabajamos arduamente para brindarles a nuestros huéspedes el servicio que merecen, por lo que le agradecemos por dejarnos su comentario. Muchas gracias por tiempo, ¡esperamos tenerle de vuelta prontamente!

10/10 Excellent

Clive

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food n hospitality
Stayed 4 nights in Mar 2024
Response from Alvin on 29 Mar 2024
Greetings. We greatly appreciate your feedback. We are pleased to know that you had a pleasant stay. We hope to see you back again soon!

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Edna, SAN JUAN

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel did not have hot water.
Stayed 1 night in Feb 2024
Response from Josabet on 28 Mar 2024
Greetings, Thank you for your feedback! We appreciate you sharing this information with us as we strive to continue giving a Great service. We will share this information with the management team. Again, thank you for stay with us hope to see you soon,

10/10 Excellent

eddie i

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024
Response from Karla R. on 26 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a pleasant stay during your time with us. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
JUST EXCELLENT!
Stayed 1 night in Mar 2024
Response from Karla R. on 25 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a great day!

2/10 Terrible

Aidalina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It looked like an abandoned military base dorm room, the shades didn’t close all the way anyone could look in and it was too creepy for my liking, not my cup of tea.
Stayed 1 night in Mar 2024
Response from Josabet on 19 Mar 2024
Greetings! We appreciate your feedback, as it allows us to improve the services we provide. We apologize for any inconvenience you may have experienced during your stay with us. This information will be shared with our management, for future improvements in our property. We hope to have you visit us again soon. Have a great day!

8/10 Good

Francisco A

Travelled with partner
Liked: Cleanliness, amenities
I liked that the property was quiet, comfortable. I would stay again if given the option.
Stayed 3 nights in Mar 2024
Response from Elizabeth Ferrer on 17 Mar 2024
“Greetings! We thank you very much for your feedback. We are glad to know that you had a pleasant stay during your time with us. We hope to have you visit us again soon. Have a great day!”

10/10 Excellent

Sonia, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for beach vacation!!!
Stayed 1 night in Mar 2024
Response from Karla R. on 17 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a blessed day!

10/10 Excellent

Omaida, Bradenton

Travelled with partner
Liked: Amenities
The atmosphere was wonderful
Stayed 1 night in Mar 2024
Response from Karla R. on 15 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

Tim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely, and the staff was friendly. We were a big fan of the restaurant and bar next to the pool. It was a nice place to hang out with family. The rooms were nice. The only thing that could have been better with the rooms would have been to clean the curtains. There was some mildew or mold on part of them. We loved the availability of a washer and dryer. It was perfect for washing sandy beach towels and suits. All we had to do was ask the staff for quarters.
Stayed 7 nights in Mar 2024
Response from Karla on 15 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

Linette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel have a perfect location, is nice and rooms are big enough for a weekend stay. On the other side what I don't like is the restaurant. The food is not bad but the service is.
Stayed 3 nights in Mar 2024
Response from Alvin on 11 Mar 2024
Your review is very appreciated! We take feedback into consideration so we can always improve our guests' experience, and apologize for any inconvenience. We hope you visit again soon!

10/10 Excellent

Yan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Mireya

Travelled with partner
Liked: Staff & service
The property is more like a motel
Stayed 2 nights in Feb 2024
Response from Elizabeth Ferrer on 5 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a pleasant stay during your time with us. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

maria

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Brian

Travelled with partner
Liked: Staff & service
We fell in love with the staff at the property. The restaurant was fantastic and the prices were good. The rooms are outdated and definitely in need of a facelift. They were military barracks before a hotel which is kinda cool. All in all we loved our time in PR, and will be back sooner than anticipated!
Stayed 8 nights in Feb 2024
Response from Elizabeth Ferrer on 2 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a pleasant stay during your time with us. We hope to have you visit us again soon. Have a great day!

4/10 Poor

Nicole

Stayed 1 night in Mar 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were great. The pool was clean, the room was as well. The real surprise for me was the bar and restaurant. They had a good selection of Puerto Rican beer, particularly Ocean Lab Brewing Co., and their snapper was amazing!
Stayed 1 night in Feb 2024
Response from Karla R. on 28 Feb 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a blessed day!

8/10 Good

Liz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar acogedor
Un lugar tranquilo. Cerca del aeropuerto de Aguadilla. Su personal es muy amable. Camas muy cómodas. Recomendado.
Stayed 1 night in Feb 2024
Response from Karla R. on 28 Feb 2024
Muchas gracias por compartir su experiencia. Nos agrada saber que tuvo una estadía placentera, durante su tiempo con nosotros. Esperamos que nos visite nuevamente. ¡Buen día!

10/10 Excellent

Kevin

Stayed 5 nights in Feb 2024

10/10 Excellent

CIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time Thank you.
Stayed 2 nights in Feb 2024
Response from j on 26 Feb 2024
Thank you for sharing your experience. Hope to see you back soon!

10/10 Excellent

José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
JUST EXCELLENT!!
Stayed 2 nights in Feb 2024
Response from j on 25 Feb 2024
Thank you for sharing your experience!

10/10 Excellent

Bladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapada fin de semana
Muy placentera y tranquila
Stayed 3 nights in Feb 2024
Response from Alvin on 24 Feb 2024
¡Saludos! Nos complace saber sobre su experiencia y que fue placentera. Gracias por comentar sobre su estadia en Punta Borinquen Resort. Esperamos tenerte de vuelta pronto.

10/10 Excellent

MARTHA LUCAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing!
Stayed 1 night in Feb 2024
Response from Alvin on 24 Feb 2024
Greetings! Thank you for your feedback. We are happy to know about your time hereAlvin. We hope to see you back soon!

10/10 Excellent

Marllorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful!
Stayed 2 nights in Feb 2024
Response from Josabet on 22 Feb 2024
Greetings! We appreciate your feedback, as it allows us to improve the services we provide. We apologize for any inconvenience you may have experienced during your stay with us. This information will be shared for future improvements in our property. We hope to have you visit us again soon. Have a great day!

4/10 Poor

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning too noisy and Rest poor service .
I was staying at room #238 and the air conditioning was too loud and too much noisy ,they changed the same ,but the second one had the same problem ,in two ocasión they served the breakfast too cool ,the omelet and pancakes ,,The waiters take too much time to bring sanes to your table
Stayed 3 nights in Feb 2024
Response from Alvin on 19 Feb 2024
Greetings! Thank you for sharing your experience and providing us with feedback, as it allows us to improve the services we provide. We apologize for any inconvenience you may have experienced during your stay with us. This information will be shared for future improvements in our property. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

Waleska

Stayed 1 night in Feb 2024
Response from Karla R. on 28 Feb 2024
Thank you for sharing your experience with us. We hope you visit us soon, in the near future. Have a great day!

8/10 Good

Christian L

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Clean, great location, great staff
Stayed 5 nights in Feb 2024
Response from Elizabeth Ferrer on 17 Feb 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a blessed day!

8/10 Good

Juan

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Karla R. on 28 Feb 2024
Thank you for sharing your experience with us. We hope you visit us soon, in the near future. Have a great day!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Karla R. on 28 Feb 2024
Thank you for sharing your experience with us. We hope you visit us soon, in the near future. Have a great day!